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    Condori Franklin DDS

    5.0 (1 review)

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    Aspen Dental - Naples, FL - Pine Ridge Rd

    Aspen Dental - Naples, FL - Pine Ridge Rd

    1.9(80 reviews)
    5.3 mi

    Aspen Dental 2300 Pine Ridge Road. Naples FL. 34109…read more I have mixed feelings about this Aspen Dental location. Dr. Wendy Hernandez is truly outstanding--easygoing, straightforward, and genuinely caring. From the first appointment, it didn't feel like a transaction; it felt like she listened. She never rushed me, honored the time I needed, and inspired immediate comfort and trust. She's a skilled clinician and the best part of this office. Unfortunately, my most recent visit on July 22, 2025 was frustrating. I went in because I broke my Invisalign upper tray. What should have been simple turned into delays and unexpected costs. The X-rays took an unusually long time (the equipment seems outdated), and at the end I was left with a bill of around $2,000 for what the X-rays revealed. When I reviewed the itemized charges, I was told there was bone loss attributed to Invisalign treatment, and the cleaning for three quadrants was quoted at approximately $1,550--which is what many offices charge for a full-mouth cleaning. I was told my replacement trays would arrive within a week. It's now September 8, 2025--about 7 weeks (48 days) later--and I still haven't received a call. When I checked in, I was told not to contact them and that they would call me when the trays arrived. The lack of follow-through makes me feel forgotten, which is unacceptable after payment.This behavior is the norm in this location. During my Invisalign treatment this happened often until Dr, Wendy Hernandez took over. Bottom line: I can't say enough good things about Dr. Wendy Hernandez as a dentist and as a person. But the office operations--equipment, billing transparency, communication, and delivery of paid-for services--need serious improvement. Patients deserve excellent clinical care and reliable, timely service.

    Free Exam, until you get in the sales room with Desiree selling a $2000+ scaling, root planing,…read morecleaning, which they could do the same day. The visit was for an extremely sore gum, from clenching per Dr. Hernandez (very nice and professional). The recovery of oral tissue from clenching trauma requires a three-to-five-day healing window that would have been compromised by the proposed 1.5 hour deep cleaning; such invasive procedures on already inflamed tissue would have significantly increased soreness and represent a breach of clinical standards when presented under high-pressure administrative conditions. They first refused and then released x-rays after explaining to Desiree it was our legal right.

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    Aspen Dental - Naples, FL - Pine Ridge Rd
    Aspen Dental - Naples, FL - Pine Ridge Rd
    Aspen Dental - Naples, FL - Pine Ridge Rd

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    Aspen Dental - Naples, FL - Collier Blvd

    Aspen Dental - Naples, FL - Collier Blvd

    1.7(35 reviews)
    9.4 mi

    I should've written this review six months ago, but I really don't like posting negative things…read moreabout businesses as I'm a small business owner as well. But today I went to a different denture company just one that was located a little further away from me in Estero. My experience was so nice and day and it just furious hates me to know how much money I paid Aspen Dental and I continuously complained about the ill fit, and the poorly made top arch, and they did not work with me. I really needed them to help me fix it so that when my bite would actually be able to chew I was just spending what I did with them and not being able to chew food after a year. I got so fed up I went into another company and started my financial process all over again and I'm so upset with a waste of money that was. Their team turns over staff so fast. It's not even funny. One moment you'll have a Doctor Who knows you and can help you in the next minute there's a Doctor Who has no idea who you are and no desire to help solve problems. Honestly, I'm just incredibly disappointed with my experience and if I can give the less than one star I would everything from the way that the denture fit to the shape to the reality of it looking nothing like my previous smile which I was told would be no problem at all down to the fact that they just look wrong. And they feel wrong too because of the misalignment of my upper jaw my whole body is out of whack. I'm having issues with my neck and with my back and with my shoulders is from constantly trying to even out something I will never be able to while wearing those teeth.

    I would advise ANYONE that is thinking of using Aspen Dental to steer clear of Aspen. They have…read moreVERY deceptive practices in there billing. First I went in inquiring about lower arch implants. and my wife went in as well for a deep cleaning. I was told that with my insurance I would have to pay $4426.50 out of pocket. they set me up with financing, that was my first mistake, as it turned out it was at 36% interest. I signed the papers and started the procedure. In the mean time my wife needed a deep cleaning, so they told us that with our insurance we would have to pay $340.00 out of pocket. we paid the $340.00 right then with a debit card. A week after my wife had her deep cleaning we received a bill for an additional $573.00. And THEN when my implant procedure was complete I was sent a bill for an additional $2912.00. We were lead to believe that our TOTAL out of pocket for the two of us would be $4766.50, but as it turned out it is $8251.50, a difference of $3485.00 dollars. I believe this VERY DECEPTIVE !!!!! BEWARE, STAY AWAY, GO ANYWHERE ELSE !!!!!!!

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    Aspen Dental - Naples, FL - Collier Blvd
    Aspen Dental - Naples, FL - Collier Blvd
    Aspen Dental - Naples, FL - Collier Blvd

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    Aspen Dental - Fort Myers, FL Palm

    Aspen Dental - Fort Myers, FL Palm

    1.8(66 reviews)
    28.2 mi

    There emergency service was terrible... made appt waited till next morning and they go to tell me…read morethey can't verify ins benefits on weekends. Yes there is a way it's called lazy.. they said there online app double booked so they were to busy... if u want quality care stay away from This place.

    I went to this office back in July 20024 with a tooth pain. They brought me in they took X-rays…read more They told me that I needed 2 procedures. A deep clean and a root canal. I have a dental insurance. They give the total cost of dental work. The insurance cover the deep cleaning and I have to pay from packet the root canal. They offered me I credit card. They did it the Deep cleaning at the time and set an appointment for the second procedure. I was late twice, then they told me that they wouldn't take me because I was late. After couple months I started to get a bill from the care credit card. I went to the office to a follow up appointment for the deep cleaning. The office manager called me to her office then she said that they cannot get the claim done because they have the wrong address of the insurance company. Therefore they cannot see me until this get resolved. In the meantime I was paying the credit card bill for a root canal that wasn't done. I opened a dispute and the credit card closed because Aspen Dental sent a document that I signed saying that the work was done. Be careful with this people. This is a fraud. They offer you credit and make you sign paperwork without complete the work. And when talking to them in this office the office manager said no need to pay the balance due first. I called the insurance company and they said that Aspen Dental didn't ever sent the claim. So now I got a bill for a deep cleaning that Aspen didn't send a claim to the insurance and credit card bill and not root canal. Be careful with what you signed up to this people.

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    Aspen Dental - Fort Myers, FL Palm
    Aspen Dental - Fort Myers, FL Palm
    Aspen Dental - Fort Myers, FL Palm

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    Naples Smiles Dentistry

    Naples Smiles Dentistry

    2.5(32 reviews)
    5.0 mi

    I neglected to see a dentist since graduating college due to cost, hating it, and COVID. I recently…read moredecided to visit an in-network practice called coastal dental...it was an absolute NIGHTMARE. Thankfully a coworker suggested Naples smiles...what a RELIEF. Although out of network for me, they offered a dental care plan for $100 that helped to reduce costs significantly. I would recommend this place to any friend or family member for a few reasons. 1.Staff is SO kind and empathetic. They know your name, ask about your day and truly want to get to know you and make you feel valued. The hygienists are kind, knowledgeable, and empathetic to the discomfort that naturally comes with having dental work done. Office staff show you on the computer screen what procedures and costs are offered to you and you are able to decide the best path of treatment for you and your budget. 2. Dr. Cruz was very thorough and knowledgeable..explaining many treatment options and the "why" to procedures he suggested. Although I have many dental issues going on, he readily explained the course of treatments and visits needed. During my appointments for a root canal and crown delivery he was empathetic, talked me through every step and worked efficiently. 3. Attention to detail is the cherry on top. Employees cover their bases, whether it's scheduling or insurance...comfort during the procedure, heck a hygienist even put Vaseline on my lips when she noticed and asked why I was in pain with all the tugging that comes with dentist work. They go the extra mile because they care. In conclusion, I really don't mind coming here. I hate going to the dentist...I put it off for a handful of years. But virtually everything about this place makes it inviting and suck way less. Great work. It is not easy to maintain that kind of company morale all around. I'm impressed!

    Don't go to this dental office or take the "$59 offer for teeth cleaning". I scheduled an…read moreappointment with them for the same offer which was advertised as a free teeth check up and after that if your gums & teeth are healthy you get the $59 clean. They said that I can't get the offer because it needs to be done deep cleaning and quoted me $600 to do it, I denied and they charged me $120 for the check up because I didn't proceed with anything. Keep in mind it was advertised free checkup and if your gums & teeth are healthy you get the offer, there was no disclaimer that if you don't go with the offer or you don't qualify for the offer that you have to pay $120 which is a joke. They were professional and kind but it's more for marketing and try to upsell you on some stuff.

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    Naples Smiles Dentistry
    Naples Smiles Dentistry - Looking for a family dentist in Naples, FL? You have come to the right spot!

    Looking for a family dentist in Naples, FL? You have come to the right spot!

    Naples Smiles Dentistry - Naples Smiles Dentistry opened its doors to the Naples community in December 2019!

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    Naples Smiles Dentistry opened its doors to the Naples community in December 2019!

    Condori Franklin DDS - oralsurgeons - Updated May 2026

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