WOW. I rarely leave reviews but I cannot say enough nice things about the crew at Fix It Auto. I…read moredidn't feel spoken down to when they explained the issues with my car and always called to make sure I was up to date on all the issues. I had my oil lines replaced which was a pretty extensive fix and a few weeks later I noticed some leaking again. They fixed it free of charge which was incredibly kind but also a testament to much they stand by their work. Everyone was great and kind; a true hidden gem here in Ames. I have even referred friends who now use them and feel the same way. Really love this place!

It's worth noting that ownership of Fix It has changed since the poor reviews were left. The…read morecurrent owner was a mechanic at Campus Garage for years, does great work and is honest. I was recently recommended Fix It by Campus Garage when their lead times were too long to address and issue I was having with my brakes. They did good work quickly and didn't up sale me on anything. I will be using them more often from now on.

Gannon White is a great salesman, along with the rest of the staff at George White. I've been…read morepurchasing cars from them for over 30 years & they've always been great! Keep up the awesomeness!!

The hours of operation are different then they have posted on the website l. I went there on a…read moreWednesday to get an oil change after I talked to the operator on the phone to schedule an oil change she told me that they don't schedule oil change. So when I get there at 5:00pm the service was closed and I went into to sales part and a couple of staffers told me that the service closed at 5 I even showed them the hour they have posted on their website. They just said that the hours is wrong and walked away

Tuesday 5:30 pm I waited 45 minutes for express oil change this place is way to slow don't waste…read moreyour time coming here would give 0 stars if I could

DO NOT GO HERE I first came on a nice Friday afternoon. I…read morehad places to be so I got the Xpress service. After the oil change, my car was leaking oil. I had my friend, who works on cars, look at it. They did not put the oil filter on correctly. That is all that was wrong. I went back, they fixed the oil filter problem but now it is leaking much much worse. To the point where I cannot drive it. They fucked up my car. DO NOT GO HERE.

They got me in with my son's car quickly with what I thought was a nail in the tire. Alas, the tire…read morehad a prior patch that was starting to fail. They got the replacement (two) right away and I was on my way the next day. The cost of two new tires is what it is ;)

Trickles was great. No problems at all with them, they took off our upper strut spacers plus an…read morealignment for $524. We were quoted $1000 for this job at a competitors and we were told they weren't as familiar with ford trucks either. So we got quality work and a fair price at Trickles. Edit: alignment wasn't done right, no problem, so I called and I'm taking it in right now, will update when it's done

I've now been here three times for two cars. Service is always prompt, cost is always reasonable,…read moreand quality is always high. Have never had any complaints with their service and would highly recommend to anyone in the area.

This place is awesome. Super reasonable and very responsive. I have brought two different sets of…read moretires and they were quickly put on. I will keep coming here for all my tire needs.

Professionalism, Punctuality, Quality, Value…read more Everyone needs a mechanic who they can trust. A vehicle that stops working correctly at the wrong time is something I never want, particularly when we're taxiing the little ones around. I trust Larry.

I'll be honest. I may be the outlier here, but... I don't…read morelike taking my car to an auto shop. Like any terrible relationship, I have the feeling that if I bring up one, small, issue they will utilize that to open a can of worms and take all my money and then I'll leave. ...Wow. That analogy works really well but hits a little hard. ANYWAY. Eastman's has restored my faith in a healthy relationship. Car-wise. I'm working on the other stuff. I have been to this shop a few times because its location is near my work, but I will continue going there because of their honesty, dedication to service, and customer satisfaction. Every time I have been here they have always been AMAZING at being forthright. In one instance, their technicians looked over my vehicle and Larry (the owner) told me that...although they could do the work, to scout around. It may be more cost effective to go to a shop that specializes in what I had going on. (AMAZING. A place that's honest and will take a customer's well-being over a credit card swipe). Another example is when I went there in the morning and asked if they could look at my battery. I could pick up my car later in the d... NOPE. Larry walked out with me. Looked it over. Grabbed a wrench. And fixed my issue within 5 minutes! When I asked the charge he, clearly joking, said, "I dunno...five bucks...?" (I did give him that $5). When my battery acted up again though, he was still there. He ran tests on it. We couldn't find the problem, and he apologize (which - I think it was a fluke...I haven't had an issue since) but he did recharge it for me. He also didn't actively seek to find other areas of improvement. He said there were more tests he could do but said, those take more time and are more expensive. We should see if this was just a one-off (it was) before going through all of that. His shop has probably saved me 100's of dollars. Honesty. Honesty is huge when building a rapport with customers and retention. Of course, quality technicians and work is required and Eastman's has that as well. I don't know much about cars so I can't really speak on technique. I just know this: When I need something fixed.. They fix it. It doesn't mess up again. (or) Eastman's will give me honest answers, recommend other avenues to resolve a problem (and) Charge fairly or just ask for $5.00.

I was referred here by nationwide insurance after being hit by one of their customers. I have not…read moregotten the repairs yet, and will update after. My experience so far has been great, they got me in the same week for an estimate, the estimate didn't take long and they explained the quote and repairs well to me. They got me scheduled for repairs within a month, I've heard of other shops not getting people in for multiple months!

This is the second time I have used Don & Sons and twice I have been blown away by their total…read morecommitment to excellence in service. From the first phone call to the final product, I am super impressed. I would never go anywhere else. My warranty forced me to go somewhere else once and I was sorely disappointed. Don & Sons are my pick every time!