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    Concrete Solutions & Waterproofing

    5.0 (1 review)
    Closed 7:00 am - 6:00 pm

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    Services - Concrete Solutions & Waterproofing

    Masonry/concrete removal

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    4 years ago

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    Drycrete Waterproofing

    Drycrete Waterproofing

    4.7
    (52 reviews)

    Called them because my elderly aunt was getting water in her basement anytime there was heavy…read morerainfall. I explained that it was a fieldstone foundation and the guy I spoke with said "no problem." The gentleman showed up when he said he would, which was great that I didn't have to waster 2 hours in traffic for nothing. However, the oddness ensued quickly. Every time I showed him a part of the basement, he'd say "Great. I'll take a look and find you if I have any questions" but his "inspections" would only take 2 minutes. So, we'd walk to the next part of the basement, he'd say he'd let me know when he was done, then I'd wait a minute or two and then proceed to the next section. (I swear I'm not making this up.) It was really odd. After his inspection, I said "what do you think?" He said they don't really do much with fieldstone foundations (which would have been very beneficial to tell me over the phone) but that he was going to talk with his boss and that I shouldn't worry because they wouldn't "leave me high and dry" (no pun intended.) He then excused himself once again to call someone and then a few minutes later comes back to tell me there isn't really anything they can do and we should contact someone who specializes in fieldstone foundation repair and then leaves. I don't know how long I scratched my head after that encounter. Drycrete might be a magnificent company to do business with and their work might be first rate but, from my single encounter with them, I was not remotely impressed and it was a grand waste of my time.

    The work performed in our bulkhead was dramatically perfect. Besides the work being done, the crew…read morewas the most professional we have ever had. They were thoughtful, clean and very polite. Also, they are honest. I can't say enough about them in every way. I would not hesitate to recommend them for any waterproofing job needed. They go beyond the job and actually do more than was in the contract without charging for it. No one is better and they are truly perfect.

    Oakwood, Roofing and Mason

    Oakwood, Roofing and Mason

    3.7
    (6 reviews)

    Chris and Adam were very professional in our initial discussions and Adam was friendly throughout…read morethe project, showing exactly the plan, pivots where needed, and very quick and efficient. I intend to utilize for future service when needed at my home.

    I would avoid this company. I used them this past December to replace the fascia boards at my house…read moreand it's been a nightmare. The guys they sent to do the demo work were unqualified and made a mess of my yard and the drip edge of my roof issue mangled in many places (Chris said it would be straightened then just hid it behind the gutters). Luckily the roofing crew finished the work they started, but it still didn't come out great. I've got multiple gaps that have formed around the fascia boards and gutters that are all messed up now, with water getting behind them in multiple places. There are wasps currently building nests in the gaps they left. I've called, texted and sent messages to Chris (the owner) through Yelp and he hasn't responded once and apparently doesn't stand behind his work. They also found a roof issue while they were doing the fascia boards that required them to remove a section of the roof and repair it, and while I haven't noticed any issues with it yet I'm nervous about the quality of it after seeing how the fascia boards turned out. They were supposed to replace the soffit reveal where they replaced the roof but never did, and I found a piece where they were supposed to install pvc fascia material is actually just a piece of tin cut to that shape. The soffit reveals all around the house are also uneven in a lot of places. I ended up having to buy a roofing magnet to pick up the hundreds of nails they left behind in my yard. I tried to give Chris the opportunity to make this right, but he won't answer or return any of my calls or messages. I would not recommend using Oakwood Roofing.

    DryZone Basement Systems

    DryZone Basement Systems

    3.7
    (40 reviews)

    Great job.Great communication. Always got communications about what the next step was from…read more Christina and Robin. Crawlspace looks new.

    Worst Contractor Experience Ever - Avoid DryZone Basement Systems / All Things Basementy…read more I had the single most egregious contractor experience of my life with DryZone Basement Systems (the local All Things Basementy provider) on my Massachusetts property. I hired them to clean out my crawlspace, which had an older vapor barrier, and upgrade it to a new vapor barrier system. Their sales pitch and materials specifically promised that the space would be thoroughly cleaned before any new material was installed. On the first day the crew began laying the new vapor barrier directly over the existing dirt, debris, and old vapor barrier without cleaning anything. I immediately stopped the project and contacted management to request a different crew that would actually do the job properly. Management promised they would send a project manager and that he would be on site the whole day on day two while the crew cleaned. What actually happened is that the project manager was only there for about 20 minutes. While the crew was supposedly cleaning out the old material, they only cleaned a small section and then covered up all the remaining old debris and old vapor barrier with the new material -- doing exactly what I had already complained about on day one and had been assured would not happen. To make matters worse, the crew spray-foamed rodent bait stations directly into the side of my house. It was obvious this was done deliberately and in a retaliatory, vindictive manner after I had complained and stopped their work. At that point I fired them. I lost my entire $6,000 deposit and had to hire another crew to rip out everything they had done. The cost to remove their improper work and start over was more than the original contract amount. I ultimately had the crawlspace properly cleaned and the vapor barrier upgrade completed correctly through the Mass Save program. This company showed zero respect for the homeowner's instructions, broke their promises about oversight, and acted dishonestly even after management got involved. I told them in no uncertain terms that they would never be allowed back on my property again. Strong recommendation: Do not use DryZone Basement Systems or any All Things Basementy contractor under any circumstances. They charge double the competition (or more) while promising quality but delivering substandard work. If you need crawlspace cleaning, vapor barrier upgrade, or encapsulation work, hire a dedicated cleanup/restoration crew separately (Servpro or equivalent) to get the space truly clean and ready, then have the new vapor barrier installed through Mass Save or a reputable local contractor. You will save yourself an enormous amount of money and avoid massive frustration. This was by far the worst contractor experience I have ever had. Learn from my mistake.

    Concrete Solutions & Waterproofing - masonry_concrete - Updated July 2026

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