I DO NOT RECOMMEND THE SERVICES OF THIS COMPANY - I HAD A BAD EXPERIENCE and these are my reasons:
In March they came to our house to make a quotation for a cement floor in our patio and the contract was SIGNED IN MARCH, the work date was APRIL 5TH, when the date arrived it had to be POSTPONED because it was raining that day (until then everything was understandable).
The project could be extended a few days as they told us, but THE PROBLEM was that they told us that they would work on APRIL 25 TH, BECAUSE THEY DID NOT HAVE THE MATERIAL TO WORK.
**We were going to build a patio cover and we needed the cement floor, this complicated the other project we had.
We had to postpone activities that we had scheduled with family and friends because the floor would not be ready, we continue doing our patio cover for the time being, out of consideration the people who worked on the patio cover made us the cement posts so as not to delay even more all the work.
Yesterday, FIVE DAYS before the new date they gave us (April 25th) I contacted them to get the time they would come to work and they told me that their NEW AVAILABILITY would be MAY 23RD because I did not "CONFIRM" according to them, but during the previous days we had talked about the work date being April 25th, so besides being INCONSIDERATE and liars, they wanted to blame it on me.
I exploded with frustration because of the DISINTEREST with which they CHANGED THE DATES LIKE IT WAS NOTHING (APRIL 5TH, APRIL 25TH, NOW MAY 23TH?), since April 5th they had been deceiving us and I trusted them.
*This company takes their clients' time lightly, they are NOT professional and they really don't care if you have plans because apparently IN THEIR WORLD THE CLIENT HAS TO ACCOMMODATE THEIR TIME.
I don't write negative reviews, ever, but I contacted them myself to ask them to find a way to keep their word and continue with the work SCHEDULED on the 25th, but they said they already had another client for that date and that they CAN NOT PROMISE ME ANYTHING.
I wrote to them letting them know that I would WRITE THIS REVIEW because it is important for other people to know how they work. We now have to go through this annoying moment because of the lack of professionalism of this company, we have very little time to look for another company to work on that cement floor because we have an important event coming soon.
This turned from a nice experience in which you invest in your backyard to spend good times with your family into a HEADACHE.
If you have plans for your home, look for a professional company that will deliver so you don't have to go through a hard time as we did.
*I have the contract and screenshots of all the unfulfilled promises/dates with this company if anyone wants to verify the source.
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The person I had direct contact with was William, the owner.
Another person I know who also had a project with them told me that they had also changed the dates to them so apparently, this is a recurring issue. read more