I used to go there years ago and decided to return for a color. I called ahead and made an…read moreappointment for 10am on Thursday. I arrived at 9:55am just in case I needed a few minutes to talk to the person doing my hair. I was greeted and asked what I was getting done. Sandra asked me to sit down and wait. I waited 45 mins and finally decided to asked if I am next or should I come back? Sandra told me I was next and 5 minutes later she started my hair. I paid $120 plus $20 for tips for a professional hair color and she didn't style my hair. Once I got home, I noticed some parts were not completely color but did not pay much attention to it. Once the color settled less than a week. The patches became more noticeable. I decided to called on Wednesday and Sandra got offended because I wanted to go and have her fix it. She said I waited a whole week and that my hair was color completely when I left. She didn't offer an apology nor wanted to fix it. So, I just decided to say thank you and ended the call. They would never again get my business.

I went to this place twice can the owner Diana that sells the hair Not feel she is responsible if…read morethe hair is not human hair and you pay for that. Diana changes all the the time, first the hair was top quality 11A human remy brazilian and it should last for a while at least six months to a year. Then I go to my house a week later the hair is a mess it looks like a dog or a cat was shedding all over. I try to talk to the owner Diana that I wanted my money back she refused Again she said it's not her fault if they hair is bad my question is why is she selling hair that she can't guarantee? That is fraud. I paid $500 in for the hair I pay $300 that it was not even good for one week and he gave me terrible rash. It was so sad that a business owner become so greedy and rather not accept the lost and make the customer suffer unnecessarily specially me.I don't recommend anyone unless you buy your own. She caused almost a seizure, My MS got so bad plus a rash from the dog hair she put on my head. Honestly is very sad. Showing pictures of the rash even on my scalp from her hair.

If you're looking for anything related to beauty supply, look no further than Gold Tree Beauty…read moreSupply! The selection is insane, they have aisles of anything you can think of at prices you couldn't imagine. I came In specifically for wigs (limited knowledge) and the staff was extremely helpful. They took the time to actually answer all my questions and even helped me pick the one I ended up buying. Not only is the staff amazing, the store as a whole is so clean and well stocked and I am only coming here from now on. Definitely a place to check out! #AAPIowned

I never been this place and it surprised me today, the store was nice and clean, the girl was so…read moresweet and helpful. This is the best ever beauty supply store in Lawrence. I got a wig that I was always looking for, blonde and deep wave one, price was reasonable and quality was great!!! Will be back soon!

Came here 523/26, No greeting upon entrance. The staff is awkward and makes you feel awkward weird…read moreand uncomfortable and rushed. No real knowledge of products. Just a weird experience and uncomfortable

Jessica with the pretty pink hair was very kind and knowledgeable! I'm usually quite hesitant when…read moreasking an associate for help because I had a bad experience with the last one. Jessica on the other hand obviously knew what she was doing and had great product recommendations for me. I'm pretty glad she asked me if I needed help because I would have been clueless otherwise. :) You can tell she actually cares about helping others achieve their hair goals. Thank you again!

I always come here to buy my red hair colors even tho the staff really don't ask you if you need…read morehelp to look for thing I don't mind, ME personally I like to shop in peace and just get what I need, go right in and right out!

So the girls are NO HELP. they basically got me to fry my…read morehair.... I followed what they told me and now my hair is worse. If I could give them a -5 I would.

The store was stocked and tidy. The associate that checked my items helped me with a Native…read moreCucumber Mint personal care item. I was glad I shopped here for my items.

Terrible! Some of the pharmacy staff are rude, intentionally made me wait for over an hour for a…read moreprescription because i couldn't leave and come back to pick it up. I also had to call on another prescription which was out of stock and both times was on hold for over 25 minutes...one call was 30 minutes. I never had any issues when it was a Rite Aid but there have been several issues since Walgreen took it over. Terrible...i am changing stores.

The store is dingy, feels extremely outdated, including many of the products, or lack thereof and…read moreit's a crapshoot as to whether you shall encounter, either employee who will not get out of her chair, one who will not stop talking to you (the GM/owner or, on occasion, someone who does a great job. Unfortunately, there is a lack of consistency, and unless you need babe extensions, or two color, there is really no point to going here, as there are so many superior options for both professionals and amateurs, both in this geographical area, and online. It is possible to find any product that they have somewhere else, and most likely for less money and with a newer date/packaging!

LONG BUT HAPPY STORY: Went to Boston Beauty Supply on 8/2 after inflicting some serious DIY color…read moredamage, (trying to replicate a $$$$ silver color from March that had washed right out). I'd also managed to add some temp blue for a concert that would not come out and I looked like a clown. I'd tried 3 $$$$ salons (and 1 less-$$ one) over the last 90 days with poor/fair results, or no real results at all, leaving me frustrated & trying to disastrously do it myself. SARAH & GINA were so friendly and anxious to help fix me. They patiently explained my myriad of color issues 1-by-1, combined their expertise to select the absolute perfect products (strong enough to do the job, but gentle enough to spare my overly-punished hair), and gave me precision step by steps for each product, including important tweaks & caveats just for my situation (i.e. the "order of go" and to not attempt it all in one day, as I'd planned). Thanks to these incredibly knowledgeable and willing women at Boston Beauty Supply, I HAVE MY SILVER HAIR BACK! I want to thank Gina and Sarah for going above and beyond for me and taking the time to help a desperate girl out. I've been walking around with harsh, teenagery, did it myself looking hair for months (I'm 53). Thanks to you ladies, I feel like myself again. From Stacie, The Girl Who Wanted Her Hair To Match Her Car Again (and couldn't understand why nobody could give it to her)

Was in town for a wedding and realized I didn't bring all my necessary hair products with me on the…read moretrip. I looked up this Sally's location on Yelp of course and found just what I needed in time. I found the service here great and convenient. The clerk encouraged me to sign up for their rewards program!

I know it's difficult to find good help these days , but taking a personal call on your personal…read morecell phone while you're literally in the middle of helping a customer locate something on the selling floor is unacceptable. Someone needs to teach this young lady about basic customer service. I guess your coffee order from your friend couldn't wait 2 minutes. Sorry I bothered you at work.

They have everything and a point system that I like that you can redeem so often. Staff are very…read morehelpful. All types of hair products, wigs, color, tools, make up, scarfs, hair treatments, nails. you name it!

It was my first time there last weekend and I was so excited. They had so many hair options . I…read moremake my own synthetic tape ins so I was overwhelmed with joy when I saw how many lengths they had. They have so many varieties of hair n makeup products it felt like I was at a candy store . The sales lady's were super nice and welcoming . I definitely will be back again

Worst customer service and they don't stand by their products. They had us return hair that was…read moresuper thin when we bought it and then accused us of sending in an old hairpiece. So the Amit that the piece was garbage but instead accused my client of being a liar. Absolutely ridiculous. They will never get another dime from me and I will advise every hairstylist I know to never use Thai company.