After stumbling upon all these terrible reviews of both Billerica Walgreens located on Boston Rd.... I just had to throw a kind opinion their way! I have had many very pleasant or at least acceptably welcoming experiences with decent and helpful employees at the 2 locations. It isn't perfect. I did have to stand waiting for all of 5-7 minutes before a pharmacist noticed me or looked up to greet me and tell me to give him just a minute... but that's not horrible. And in that 7 minutes, a sweet young guy who was stocking shelves, walked up to ask if I needed help, AND proceeded to get the attention of the pharmacist to alert him to my arrival! -----The posts I read, sounded like they came from rude patrons (and probably just rude people in general) who think it's all about them. Only 1 post even mentioned any behaviors worthy of complaint. (masks should be enforced if they're supposed to be ) Hey, get off your high horses people!- the employees have probably been dealing with similar customers all day, and barely have enough energy left to be anything but slightly cordial. Maybe if you were more positive and offered a smile first to a tired over worked and under paid sales associate, then you'd be treated in kind. I will say though, that the pharmacy closes entirely too early! THAT is a valid complaint! read more