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    Concept Ford Lincoln

    1.0 (2 reviews)

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    7 years ago

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    Georgetown Kia

    Georgetown Kia

    (19 reviews)

    Originally I did not shed a good light whatsoever on the above dealership because there were many…read morethings that Nick Chopra has done but did not hold himself accountable for. Originally part of my review is as follows: A year has passed and we are contacted by Nick Chopra to come in and to give them another chance. My husband being a nice and forgiving man that he is, agrees much to my reluctance. We ended up with a Dodge Durango and although pricing was not too bad, the promise of a certain low interest rate was not given but still my husband agreed to the new terms. The day of picking up this vehicle: A) Gas tank again not filled B) Detailing of the vehicle again not up to par C) Smell of vehicle....well let's just say we didn't get that new car smell at all D) Back lights were out and did not work E) Accumulation of water and condensation build up in where the back lights are It was brought to Nick Chopra's attention a month (we had gone away on a family trip) after the fact with pictures and we keep getting excuses upon excuses. The last time I had messaged him was June 27, 2018, to date we still have not received any sort of answer. This how unreliable the above dealership is. They want your money (their commission) and then they run. TO DATE: I would like to omit my "avoid at all cost" message and state that Sandra Marchetti was the person that had come through to "make things right" and to at least regain our confinedence in them. Sandra had held themselves accountable for Nick's mistake and had arranged for the following: 1) Racetrack light to be replaced and fixed 2) Gas tank to be filled 3) Complete vehicle detail And although all this had taken some time, at least it is completed, we appreciate it and we can move on from this. Some faith has been restored. Thank-you Sandra for reaching out.

    ABSOLUTELY NEVER PURCHASE A CAR FROM THIS DEALERSHIP I…read morerecently purchased a used vehicle here and the experience has been awful. The dealership told us that we wouldn't have to service the car for at least 8 months. In reality, within days we discovered a loud squeaking from the wheels and, after checking, learned the front tires had only 3mm of tread left: almost at the legal minimum. This means they knowingly sold us a vehicle that will need new tires within weeks, not months. When I raised the issue, the dealership admitted the tread depth but dismissed it, saying the car had "passed safety," and refused to do anything. Passing the bare minimum safety standard does not equal selling a safe, roadworthy car. This was misleading, unsafe, and shows a complete lack of honesty and accountability. If you value safety, transparency, and trust, do yourself a favor -- never buy a car from this dealership.

    Georgetown Volkswagen

    Georgetown Volkswagen

    (2 reviews)

    Dishonest people with very little knowledge.. Must review…read moreyour deal, they are looking to hustle you at every chance they get. They charged me $7000 on a lease return and when I said I'll buy the lease back they made me jump through hoops and pay this and pay that (safety, etc..) to finally come to a conclusion that VW corporate decided that they can't sell me the car. (Bull****) only because then they couldn't get that $7000 from me..then weeks later I get a bill in the mail, they messed up and I owe another $450 ... just dishonest people!!!! Oh ya stupid me I was returning customer as well, but I learned an expensive lesson.. please avoid this dealer or even VW altogether.. its common knowledge they are a shady company..

    Service manager wasted my time knowing I had a small window to purchase a vehicle after my car was…read moredeemed a total loss. I was interested in a demo and requested to see it Monday. I was told Wednesday. Then service manager couldn't guarantee it would be there for Thursday but "Friday for sure". Friday comes and I'm told it won't be there Friday because his "step sister has it" and put over 6000KM on it. Georgetown Volkswagen knew I had my heart set on this demo and knew I wanted to purchase it but Service manager could care less. Why advertise a vehicle on your website if it's not available? Why assure me it'll be available but lie and waste my time? Beware of this dealership. They play games and are very shady. After speaking to Jesse for well over a week, he pretty much told me to go to another dealership, rather than provide reasonable incentives for the inconvenience they caused. I received no follow up, no apology from the service manager. Horrible service. I ended up going to a dealership in town that took care of me and reduced the stress Georgetown Volkswagen caused. Georgetown Volkswagen obviously doesn't need our business so please think about going elsewhere.

    Concept Ford Lincoln - car_dealers - Updated October 2026

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