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    Concept Floors Kitchen Bath

    3.5 (8 reviews)
    Open 9:00 am - 5:00 pm

    Services - Concept Floors Kitchen Bath

    Floor installation

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    The one stop shop for all your home improvement needs. Quality products to choose from and great prices.

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    Ferguson Home - Vanities

    Ferguson Home

    (114 reviews)

    $$$

    Woodland Hills

    I went in, and I sat down with a sales associate who helped me put my order together. I've spent…read moreright around 11K for sinks and faucets for 8 bathrooms, and I must say that the rep was very nice and very helpful and very knowledgeable, he did is part the best way Possible, but here is my problem with this place: they don't stock up anything, everything gets shipped from different locations so I started receiving at home bits and pieces of my orders over the next couple of weeks. The product did not arrive in retail packaging so it was really tough to know which was what. I had to take everything back to the showroom and my rep set down and wrote on each and every single piece what it was. Turned out that I've ended up ordering a few things wrong and needed to return them...Now, returning items is even a bigger headache..,you have to get a shipping label from them and start shipping different things back to their different locations. That was not acceptable to me so I returned the product back to the showroom and ask my rep to take care of the returns for me. It took over 3 weeks for me to receive the refunds which was pretty upsetting. In the meantime, I've checked with a different national distributor the prices on everything I've purchased and it turned out that I've paid about $2000 too much in comparison to what it would have cost me had I've purchased the same product from them. Needless to say: Very bad system, extremely over priced, and I will not be buying here again.

    When we entered the store no one greeted us or even acknowledged our existence it was as if we…read moreentered the store to window shop. I'm not trying to have a pity party but It felt as if being a young Latino couple meant we did not belong there. In contrast every older Caucasian customer who walked in received special attention was treated like royalty and was guided around the store. We noticed that no one approached us to offer assistance or even ask if we needed anything. This experience left us feeling ignored and unwelcome.

    Concept Floors Kitchen Bath - flooring - Updated May 2026

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