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    Concept Flooring

    4.8 (14 reviews)
    Open 8:30 am - 4:00 pm

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    Review Highlights - Concept Flooring

    We carpeted two rooms and the stairs, plus installed beautiful hardwood in the rest of the main floor.

    Mentioned in 3 reviews

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    Into the Woods Flooring and Restoration

    Into the Woods Flooring and Restoration

    4.7
    (103 reviews)

    I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

    Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them.

    Cherokee Floor Covering

    Cherokee Floor Covering

    3.4
    (9 reviews)

    Had Cherokee flooring change out two rooms to match my existing floors. They did a phenomenal job…read more So I had them quote me to do my upstairs also. The person who came out to quote was on time. After accepting the quote the had the job done in less than 2 weeks. Installers were on time once again and stayed until the job was complete which included their clean up. Would highly recommend!

    Several issues, I was without a bathroom for almost 2 months because they never bother to inspect…read morethe flooring before they ripped out my old flooring and whenever they went to grab the new flooring out of the boxes they found that it was all bad and they took their sweet time getting the new stuff in. When they were actually finished with the bathroom, there was a tile that wasn't even glued down at all in the corner. And whenever they put my toilet back, they didn't caulk all the way around it. And let's talk about the toilet, because they messed up and broke the supply lines to two of my toilets and had to replace them, we had to keep the water shut off to our house for a full day while they got replacement parts. Not to mention the foot molding, they would've walked out without doing several pieces if I didn't directly point at them and say "you never did this and it looks awful", in fact, they did, the workers said they would return with more foot molding for the bathroom whenever I asked them to, they never did. I eventually just gave up on waiting and told my handyman to go ahead and come in regardless because I was sick of having no sink. Whenever we asked for compensation, they only offered us $200 which is a complete INSULT considering since their mistake left me with no bathroom floor for two months. That oversight also lead to other repairs being pushed back as well, because I had a group of handyman that needed to do other work in that bathroom couldn't do it until the floors were in. It goes without saying we are highly dissatisfied, we will not be using this company again, and we will not be recommending them. What really sucks is if they had made it right, we would've had them redo the rest of the flooring in the house as well later.

    Casey Carpet Services

    Casey Carpet Services

    3.7
    (3 reviews)

    Terrible - caused catastrophic damage and refused responsibility…read more I hired this company to install outdoor carpet on my terrace of a brand-new home. Before work began, I explicitly instructed the contractor not to use nails, screws, or make any cuts due to waterproofing and structural concerns. These instructions were clear and non-negotiable. Despite those warnings, the contractor ignored my instructions and used fasteners and cuts anyway, directly compromising the waterproofing system. As a result, my home suffered extensive water intrusion and damage that now totals tens of thousands of dollars. When I discovered the damage and attempted to address it professionally, the contractor refused to engage, hung up on me, and has since avoided all responsibility for the destruction caused by his work. There was no attempt to inspect, repair, remediate, or even discuss a resolution. This was not a misunderstanding -- it was a complete disregard for client instructions, property protection, and professional accountability. The work performed has resulted in major financial loss, legal action, and months of disruption. If you value your property, your investment, or basic professionalism, do not hire this company. I am now pursuing this matter through the courts because the contractor has failed to take responsibility for the damage caused by his actions.

    I had a hole in a section of carpet that I thought was beyond repair. I thought for sure that I…read morewould have to replace the carpet in my entire room. Carl came over, inspected the damage and came up with a solution. He matched up the pattern in the carpet and saved me a ton of money. Honestly, Carl is an artist. I couldn't be happier with the results. If you need your carpet repaired, give Casey's a call.

    Concept Flooring - flooring - Updated August 2026

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