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    Concept Concrete

    5.0 (3 reviews)
    Open 6:00 am - 6:00 pm
    Updated 2 months ago

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    Integrated Outdoor Living

    Integrated Outdoor Living

    (2 reviews)

    We signed and paid over a $50k deposit in early July 2024. Eight months later there was still no…read morepermit, no confirmed material orders to site, and no work started. We were repeatedly told "you're next" and "within weeks," but dates slipped with no firm schedule. In June 2025--nearly a year after paying--they were still saying we were "next." Key facts: - Deposit (July 2024): Months of "paperwork is submitted" messages, yet we never received a permit number or proof of submittal/approval. In Jan 2025 we were told paperwork had been submitted "yesterday," contradicting prior assurances. - Permitting (Winter-Spring 2025): The City issued adjudication orders and the permit was not approved until May 2025--~10 months after signing. (We can provide documentation if needed.) - No on-site work (through July 2025): Despite promises of a March start, there was still no crew on site and no schedule we could rely on. - Shell left exposed: The fiberglass shell sat outside uncovered for months with no start date in sight. We ultimately had them drop the shell at our property while we hired another installer to complete the project. Bottom line: After 13 months, aside from dropping the shell at our home, no installation work was performed. Communication was pleasant at times, but pleasant texts don't build pools. We would not hire again and do not recommend.

    Nicholas was meticulous in making sure everything was done right. In closing the pool he answered…read moreall our questions and explained things as needed. We were pleased with his work.

    Concept Concrete - masonry_concrete - Updated May 2026

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