Positive: Professionalism, Punctuality, Quality, Responsiveness, Value…read more Kearns Roofing, and Mike Nicely, in particular, so far exceeded any expectations that even my nitpicking, micro managing handyman father visiting from NJ was very impressed. From start to finish Mike facilitated the process and made sure it went without a hitch. Having never replaced a roof or worked with insurance to cover wind damage, I didn't know where to begin. Mike worked with the insurance adjuster and looked out for my interests at every turn. The team removed the old roof and installed a gorgeous new roof in one day! They cleaned up every last scrap and nail, and provided beautiful drone pictures of both the process and the end product. I requested commercial sized gutters with screens. They added flash barriers for points where the roof pitch could result in excess flow. My father has called twice to tell me how impressed he was with the workmanship, service and end result. Honestly, Kearns roofing and Mike Nicely were so good and efficient, I worried it was a scam and I was going to be stuck with a terrible bill. In the end, it cost me LESS than estimated because Mike did a great job working with the insurance company! He saved me thousands of dollars and the quality of work is exceptional. I could not be happier. Thank you, Kearns Roofing and especially Mike Nicely! You live up to your name.

Very satisfied with the workmanship of this company and all the employees. Jordan was extremely…read morehelpful and always available if we had any concerns. I would definitely recommend this company over & over again

After difficulty dealing with another Reconstruction Company after our garage fire, we contacted…read moreSureRoof . Our neighbor was very happy with her new siding and roof and highly recommended Sure Roof to us. Tony came out to our house within days and had new plans sent to our insurance company. He did all further communication and negotiations with our insurance adjuster and the process began quickly. Orlando was the person who handled the everyday rebuild of the garage and interior work. The team showed up as scheduled, working Saturdays and sometimes well into the evenings. I always knew the game plan and was updated several times a day. My home was left as clean as possible, the craftsmanship is meticulous, and the team went above and beyond to get us back into our home. Orlando and Tony keep everything moving smoothly and efficiently. There were so many awesome tradesmen: Ted (or T.J.) and his team was amazing with the windows and siding; Don the interior painter is a perfectionist. Their team has longevity and good working relationships. Above all, we were treated like family.

Have been dealing with SureRoof for a few years now. Giovanni (General Manager) is my contact, he's…read morea really great guy to deal with, he always works hard to ensure that things are done to the customer's satisfaction. I call them whenever I need services on the exterior of my home. They installed a new roof on my garage (excellent), they repaired/installed gutters on my garage, they installed screens on all my gutters to keep out leaves (their gutter guy Joe handled his business), Last year they installed 23 new windows in my house (Mike did an excellent job on the install) Good quality windows provided by SureRoof.. They recently (October 2022)installed vinyl siding on my house and garage (beautiful work). (Their siding guy Ted is truly a pro that takes pride in his work, his trim work is impeccable). And lastly Carmen the receptionist, so sweet and always a pleasure to talk too, she answers your questions and if she doesn't have the answer she always finds out and calls right back, she never leaves you hanging. Overall I highly recommend SureRoof. Giovanni and his crews are 5 stars in my book.

John answered my call for a roof inspection immediately. He showed up 2 days later just as…read morepromised. He completed the inspection inside and out and gave an honest accessment. Thankfull, we don't need a new roof or any repairs. But when we do, I will be calling John!!

I was very pleased with John from the moment I contacted him. Very professional and pleasant. He…read morecame out and fixed my roof asap O give 5 stars but would give 10 stars for his professionalism and politeness. I couldn't have asked for a better person yo fix my roof.

I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.

Pro Roofing did an outstanding job replacing my roof. Mickey took care of all the details and the…read morecommunication was excellent. The finished product looks great and the crew left my property better than they found it. I would highly recommend them for your roofing and siding project.

Pro Roofing and Siding Restoration did a phenomenal job on my roof and gutter replacement. Very…read morestraightforward and honest from start to finish. Mickey Williams kept me informed throughout the entire process and went above and beyond. Highly recommended! Couldn't be happier.

quick service, good work, great communication. love this crew. they even managed to squeeze me in…read moreduring a season of rough weather.

Great Job! Guys are polite and friendly and do a professional, neat and thorough job. Have used for…read moreboth roof and gutter cleaning and couldn't be more satisfied. HIGHLY RECOMMEND!

DunRite just completed installing new vinyl siding and vinyl shake on our house and we are very…read morepleased. Everything went a planned and the house was completed in just a day and a half. Tim our sales representative was very helpful with our choices and he did a great job of staying in contact and following up. The whole process took only a few weeks from the time we placed our order to completion. Also had them replace our skylight. Would definitely recommend this company. Thanks to Tim and the installers that did a great job.

Got Gutters installed. Great quality, great communication through process. Sales rep was…read moreknowledgable and professional.

Like a lot of roofers Billy is always looking to keep his crew busy during the winter. After having…read moreBilly and his crew side our bell tower I mentioned I would like to get the side of the building painted to match. Billy stepped right up and we couldn't be happier with the job. Great crew of guys. Highly recommend for roofs, siding and the occasional paint job. Thanks again.