I was a patient here at PV for 3 months. Overall it was a good experience…read more The CEO, TJ was very hands on and available if you ever needed to speak to him about anything. The CNA's are truly wonderful( Dana, Leslie Derrick Eric Matta Leah Noe Mauricio Juana Ana Naveia Jemitha Jay Amazing RN Ada Joseph Erica And of course Therapy PT & OT Bernard Frank Diana Lorraine Jenny And just everyone there. Barbara, resp. Letty housekeeping Also Joy & Linda. If I forgot anyone I apologize. But highly recommend.

My mother in law has been under the care of the team here…read more The staff is friendly, knowledable and caring. Their rehabilitation staff are also friendly and knowledgeable and patient! The only complaint was the quality of the food was not interchangeable. There was no special dietary options and the food many times was cold when received. We do recommend the facility as an option for safety, and care. We ask that they do an overhaul of their food optio

10 for Mr. James K. Jones, PA!!! Finally found a great doc! He is professional, caring, kind,…read moretreats you like a friend, listens to everything you say and any concerns you have. I have been dealing with many different health issues for the past 8 years and Mr. Jones actually listens to me and didn't dismiss or belittle my beliefs. I really appreciate that and I know he will help me figure out my issues. Note to self: Great Doctors will take their time with their patients. So when you're waiting in the lobby for a hot minute that's a good sign

Tried cancelling in advance. For your convenience but robot couldnt handle it. Guess you'llg rt the…read morememo when im not there or reach out , tgank you !!!

Okay. So this place is a front for some other business right? There's no way this is a legitimate…read moremedical office. Let's count off the red flags...#1 I make an appointment as this is the doctor assigned to me by new insurance. Everything seems normal. No mention is made of mask mandates or office hours or doctors other than the one I made the appointment with. 9:00 AM appointment, please show up at 8:45 to fill out paperwork? All good right? #2 I show up at the office on appointment day at 8:45. Door is locked. I knock, nothing. I call, nothing. I wait. At exactly 9:00 after waiting outside for 15 minutes, I call. Receptionist answers. Let's me in. She tells me I have to wear a mask. What? What year is it? Did I go back in time 4 years? Um, okay, I take the mask. No big deal. I ask about being asked to be here at 8:45 and she looks at me like I'm an idiot and says "We open at 9:00" Mmmmkaaay. #3 After I take 15-20 minutes to fill out paperwork (obviously) a visibly annoyed staff member shows me to a room. Yep, this is clearly all my fault. #4 I finally get to see the doctor I made an appointment with? Nope! I am now being seen by a PA student. Nobody told me this or asked my permission (honestly, this wonderful woman would end up being the best part of my experience and I sincerely hope she wasn't being held there against her will). #5 I bring all of my prescription medications with me and let her know my exact dosage and how long I've been on each one. How well they're working, etc. She says "no problem", confirms my pharmacy and which ones might need a refill. Now she has to check with the doctor (who still does not exist as far as I know) and comes back 5 minutes later. No dice. I need a referral to get any refills. Thanks for coming. We'll call you in a week with at referral. #6 Want to guess if I ever got that call?? Whatever the hell is happening in that building is not medicine. Honestly kinda glad I got out of there alive.

THEY ALL WILL LIE STRAIGHT 2 YOUR FACE IN THE EYE! Almost 3 Years figured they were dragging me…read morethru the MUD Refuse to giving me my Epileptic Antidepressant Nueropathy Chronic Pain Fibromialgia Medication

Great people Great…read moresystem Been with Kaiser through all of families emergencies. Always received great care

This company is moronic. I just called to get a refill on a prescription, used the automated system…read more-- and they want to send it to an address I had 5 years ago ! What makes this more perplexing, is the fact that the last two times I got the prescription sent to me, it was to my new address. So why is my old address in the fu**ing system? !!! Of course, it's Friday night, they're closed -- their system will be closed all weekend, so I have to do all this again Monday. What idiots.

Took care of all my needs. Ordered tests, pt, blood work. Everything. Great Dr. Very helpful office.read more

I have been waiting for 47min and counting and all she could tell me was she would call the medical…read moreassistant . Kept training her trainee and didn't even care . It it the worst location to come to . It's giving shitty communication and zero consideration. If I could give a zero I would . The lack of emotional intelligence nowhere to be found .

I had to schedule a colonoscopy at Parkway. The entire process was great. From scheduling a…read moreconsultation with the doctor, to scheduling the procedure, checking in and the procedure itself, all was great. All the people involved were professional and friendly. I've visited Parkway before, and the service has always been great. 5 stars!

Overall, this was a pretty seamless experience. Communication was quick and clear from the time of…read morebooking all the way through to checking in.. The service behind the door was friendly and positive. If you've been recommended to have a colonoscopy, then you should feel good about booking here. The prep the night before the procedure is far worse than the procedure itself. I used Clenpiq, which aperently is the best beverage to use to clean yourself out the night before. It came in Cranberry flavor but tasted like that pink chalky medicine I had when I was a kid.. Lots of parking available.

Wife gave birth there, over all great care and great staff. Never went without anything needed…read more Great cafeteria and vendors. Cons Parking is expensive

I came in by emergency after fall and I was so well taken care of an emergency during surgery in…read morethe hospital and on the floor. I had several nursing teams for five days and every team member are CNA and supervisors on the ninth floor amazing. They were knowledgeable, attentive to detail and worked professionally together very well. I could not have asked for more. I have been in many hospitals over the years for my in-laws and parents and witness of a variety of care centers. This place is outstanding.

I had my doctors appointment today. Because my primary…read moredoctor was not in yesterday. I saw my great froend Marlene. I like this spot, for Dr. Mallow is my primary doctor.

My experience with Graybill keeps getting worse…read more More than a week ago, I tried to schedule an appointment with my regular primary care physician, whom I've seen for nearly eight years. I was told he had no appointments available until June, so I was scheduled with a PA I had never seen before. On the day of the appointment, I arrived five minutes late because of traffic. The receptionist was immediately rude and said, "You're late." I apologized and explained that I was stuck in traffic. She replied, "Well, they're very strict," and told me to sit down. Two minutes later, she told me the provider wanted to reschedule. I declined and said I would be filing a grievance instead. After I left, someone else from Graybill called me. She was also rude and unapologetic. While I was speaking with her, I had Sharp Health Plan on the other line and merged the calls. When the grievance manager asked whether the office has a grace period for late patients and whether patients are told about each doctor's preferences in advance, she said that policies vary by doctor: some will not see a patient if they are one minute late, some will see a patient if they are 15 minutes late, and some will even see a patient if they are two hours late. She then claimed that patients are always told these policies and are also told to arrive 15 minutes early. That was not true in my case. I never received any reminder or notice telling me I needed to arrive 15 minutes early. I still need medical care and am now left trying to figure out whether I need to find a new primary care provider. What makes this even more frustrating is that Pamela responded to my previous review and told me to call, but she gave me the wrong number. I later got the correct number from my primary care physician's office manager, called it, left voicemails, and never received a return call. Based on my experience, I would strongly advise anyone looking for a new medical group to think twice before choosing Graybill. They strive to provide the worst in patient care quality.

I was treated like a person I was brought back right away. Everybody was thorough nice attentive…read moretruly happy thank you.

Neighborhood Health: More Than a Clinic--They Actually Care…read more Let me tell you about a place that actually cares. A place where you're not just a name on a clipboard or a number in the system, but where people see you, hear you, and go above and beyond because they WANT to, not because they have to. That place is Neighborhood Health, and I can't say enough about the incredible experience I had there. I walked in on a Friday with a deadline that had been hanging over my head for over a year. This wasn't something I could afford to push off any longer, but it had to be handled that day. The problem? No available appointments until March. That's when I met Maria, the young lady at the front desk. Now, in most places, this is where the conversation ends. "Sorry, nothing available. Next!" But not with Maria. She didn't hide behind policy, didn't give me the usual runaround. She listened. She understood. And even though she couldn't magically open up an appointment that day, she gave me solutions. Options. A way forward. Because of her, I was able to get everything I needed in place. And somehow, she even maneuvered things to get me an appointment for Monday... something I didn't think was even possible. Fast forward to Monday, and the experience only got better. The nurse who called me back? Incredible. From the moment we started talking, it was clear she genuinely cared. We had a great conversation on the way back to the room, and for the first time in a long time at a medical facility, I didn't feel like just another patient being shuffled through the system. Then I met my doctor. And that's when I realized I had just found my primary care provider for life. This woman was professional, compassionate, and real. She took time... actual time to listen, even though I knew she had a packed schedule. And then, she did something I've never had a doctor do before: she used her lunch break to help me with the paperwork I needed to get handled. Let me say that again... her lunch break. That kind of care, that kind of commitment to people, is rare. And it's the reason I'm writing this, because places like Neighborhood Health deserve the recognition. They could have turned me away. They could have stuck to the rules and sent me packing. But they didn't. So if you need a place where you're treated like a human being instead of a case file, if you need people who will listen, problem-solve, and actually care, then go to Neighborhood Health. You won't just get medical care. You'll get people who actually care about people! And in today's world, that's everything.

Can not directly contact the doctor office. There seems to…read morebe miscommunication several times between the call center and the doctors office.

I was able to get a strep throat test here and meds/an inhaler when I had difficulty breathing from…read morean illness. Thank you!