It was a pleasure and relief that the owner of this establishment was very mac savy and quick in…read morediagnosing what was wrong with my computer. I thought my 5 year old iMac was a goner but the owner did his magic and all turned out great. And the price was fair. He was friendly and offered numerous options for repair and upgrade. I will be back should I have any other issues with my apple products.

Great place to purchase a computer. I came in looking for a home computer and I'm constantly…read moreunsatisfied when I go to the chain stores. I told the owner what I would be doing on the computer and he built one for me in about 2 hours. Not only is my computer faster than any I have owned in the past, it was also less expensive. This is now my "go to" computer store. I highly recommend.

Very happy with service! Ali is a wonderful businessman. Highly recommend. Very respectful and…read moreprofessional.

I brought some jewelry here which was unfortunately fake! However the proprietor was a true…read moregentleman and an absolut GEM of a person. He was extremely polite-as were his 2 four legged associates! He also had a great variety of watches and jewelry that I'll definitely be returning to check out when my wallet provides for it! Fantastic experience all Around!

Correct diagnosis of the problem (black screen). Screen replacement. Thorough analysis and…read moreprofessional repair of the problem. Cost of repair was very reasonable.

I believe this shop is the most under-rated of all businesses. My son is a Professional…read moreStreamer/Content Creator on YouTube. Brought his computer here 2 years ago to be rebuilt. They did an amazing job. However I would like to review the most recent experience(Nov. 2023) I called a few weeks ago, spoke to Vinny about building him a brand new monster PC. A streaming computer second to none! He referred me on what parts exactly were needed to buy to build this, we brought everything to Vinny upon arrival. He actually came in on his DAY OFF Thanksgiving weekend to build and complete this for him. He was so passionate about it, spent hours upon hours and treated it like he was building his own PC and made sure it looked FLAWLESS! He did an outstanding job. This guy deserves a huge raise. He is an exceptional employee who went out of his way to make sure we were happy! He is the one employee that management needs to keep their businesses running smoothly! Ty Vince! Ltkrazy said you are an engineer of PC building and anyone looking for an amazing computer build should find you! Thanks again! Pics attached!

Great company, they send out the best the best technician for the job! Real happy with my serviceread more

Tech 42 is wonderful! The staff team is qualified and efficient. They are patient, always willing…read moreto help and respond quickly. Highly recommend for your tech needs!

From the owner: tech42 is an IT company formed in Dunmore, Pennsylvania that provides a variety of executive-level…read moreIT services to businesses in the Eastern Pennsylvania area. We pride ourselves on being your "one-stop-shop" for technology. We offer premium services that enable our clients to get the most value for their time and dollar. Having opened its doors in 2010, tech42 has grown to become one of the top-rated IT service providers in Northeastern Pennsylvania and the surrounding area.

Now operating in West Scranton. We had several computers fixed by him beginning about six years…read moreago. Everything went great- his prices were extremely reasonable, the work was thorough, and he seemed to be a knowledgeable guy. The only problem was that we were pretty sure he was using cracked software and/or illegally distributing software on our machines that he fixed. For my birthday almost three years ago, I planned to order the parts for a custom computer and to have the system assembled and booted by the guy who runs the place. He couldn't have been nicer and printed out the details of several high-end custom builds for me to choose from. We selected one and he told us he would cover everything from the ordering to the assembly to the software installation. He proceeded to ask for a check for ~$2000 upfront (What type of legitimate business does't have a line of credit that can cover this amount of money?). We were prepared to pay this much, and since my family as well as some of our family friends had done business with him in the past, we figured we could trust him with this large sum of money. We were wrong. When the time came for the computer parts to be in, we (surprise) visited him at his shop (then in Dunmore), still a little uneasy that we handed the guy $2000. He informed us that he had indeed received all of the parts- and was holding them at his house! His smooth talking during the process made us believe his excuses and allowed him more time to spend/recover our money (who knows what he did with it). He never provided any proof that he actually purchased the parts. He then set deadlines that he failed to adhere to and came up with more ridiculous excuses every time we called/visited him asking for the status of the build (he never contacted us). First, a major client of his lost a recovery disk, then one of his workers was giving him problems or he had some type of problem with another business venture, then a relative was sick, then he had to tend to business in New Jersey. He used every excuse in the book. He explained each incident in such vivid detail that it was hard not to believe him. The excuses kept coming- the video card was defective, the replacement video card was defective, the power supply wasn't functioning correctly. Days and days added up. We began threatening to ask for a refund if he didn't start meeting the deadlines he was setting and he suddenly become nearly impossible to contact, he didn't maintain reliable store hours, and after a certain length of time, we realized we had been scammed majorly and would never see the computer. Weeks passed, my birthday passed; before I knew it, the entire summer had gone by and I was left without my computer and my family was out $2000. We filed a complaint (with some organization) hoping to get our money back. Time passed and one day the owner of CSR called us and plainly stated that he had a check for the full amount. My family was so disgusted with him by that point (~4 months after we first contacted him) that we couldn't stand to see him in person. We asked him to mail the check to us. A few days later, it showed up. No apology, no explanation, no admittance of guilt. The owner of this business lied to my family and I for the span of several months. He showed no remorse for ruining what he knew was my only birthday present that year and gave us the run-around for months. While this was probably the biggest scam he ever carried out, there is no possible way that this was an isolated incident of his dishonesty towards and disregard for customers. I have no idea how he is still in business. Please stay away. PS- If the owner would like to dispute any of these claims, I kindly encourage him to respond with his side of the story. We never heard it.

Very knowledgeable! Fixed our computer with no issues. Had it done ahead of schedule and the price…read morewas very, very reasonable. Can't be beat. Will return again and again!! Thank you for a job well done!

Went to purchase a new car radio. Specifically asked for a wireless car play radio. Got the radio,…read moreall accessories and schedule installation. I get home and find out the radio isn't android auto. So I drive back to the store and have to purchase another radio that was $200 more. I get home and had a follow up question regarding the rear camera. I called the store and in routed to India and ultimately routed to someone's cellphone to leave a voicemail. So back to the store I go to return all this stuff cause no one can answer my questions and I don't feel comfortable purchasing almost $1000 of product with no support. I returned everything expect the radio and the accessories. A few days later I check my credit card balance and they never returned $300 worth of installation. So I call best buy to get them to do the return I asked for. What do they tell me? That the rep who checked me out messed up and it can't be done over the phone. SO BACK TO THE STORE I DRIVE. I get there and speak to a manager who did the return and said it would reflect in a few hours. As it turns out it's really 7-10 business days. I then get an email a few days later about the dash kit I ordered to install the radio. It's been delayed. I called best buy to find out why. Would you believe the manager that did the return is a moron and returned it wrong so I owed 60 cents in state tax preventing the shipment. I think the call center could hear the vein explode in my forehead because he just comped me $1 so it would ship. That said, despite me telling 2 managers and 5 employees whose literal job it is to handle vendor signs (they wear black shirts) that the wireless car play sign is false and can lead to more angry customers processing returns and they should take it down, the sign is still up and displayed. So if you're looking to get a cheap radio at a discount, head over Dickson City best buy and purchase the pioneer 1800NEX, return it, purchase the radio you really want, then tell management to discount it for you due to the inconvenience of driving back and forth for their stupid signage.

Visited twice in the last 2weeks. Fully satisfied. I had a return w/o receipt. No problem. Fast…read moreservice. Earlier we bought a tv that was installed by B/B .Later it failed. Two men came to repair it. One was in training. Repair guy said only one of of two cards had failed He said he would replace both. Repair was done in 30 minutes. I'll go back to B/B again.