Computer Systems Repair

2.3 (3 reviews)

IT Services & Computer Repair

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Tim O.

Elite 26

491

1438

320

13 years ago

Now operating in West Scranton. We had several computers fixed by him beginning about six years ago. Everything went great- his prices were extremely reasonable, the work was thorough, and he seemed to be a knowledgeable guy. The only problem was that we were pretty sure he was using cracked software and/or illegally distributing software on our machines that he fixed. For my birthday almost three years ago, I planned to order the parts for a custom computer and to have the system assembled and booted by the guy who runs the place. He couldn't have been nicer and printed out the details of several high-end custom builds for me to choose from. We selected one and he told us he would cover everything from the ordering to the assembly to the software installation. He proceeded to ask for a check for ~$2000 upfront (What type of legitimate business does't have a line of credit that can cover this amount of money?). We were prepared to pay this much, and since my family as well as some of our family friends had done business with him in the past, we figured we could trust him with this large sum of money. We were wrong. When the time came for the computer parts to be in, we (surprise) visited him at his shop (then in Dunmore), still a little uneasy that we handed the guy $2000. He informed us that he had indeed received all of the parts- and was holding them at his house! His smooth talking during the process made us believe his excuses and allowed him more time to spend/recover our money (who knows what he did with it). He never provided any proof that he actually purchased the parts. He then set deadlines that he failed to adhere to and came up with more ridiculous excuses every time we called/visited him asking for the status of the build (he never contacted us). First, a major client of his lost a recovery disk, then one of his workers was giving him problems or he had some type of problem with another business venture, then a relative was sick, then he had to tend to business in New Jersey. He used every excuse in the book. He explained each incident in such vivid detail that it was hard not to believe him. The excuses kept coming- the video card was defective, the replacement video card was defective, the power supply wasn't functioning correctly. Days and days added up. We began threatening to ask for a refund if he didn't start meeting the deadlines he was setting and he suddenly become nearly impossible to contact, he didn't maintain reliable store hours, and after a certain length of time, we realized we had been scammed majorly and would never see the computer. Weeks passed, my birthday passed; before I knew it, the entire summer had gone by and I was left without my computer and my family was out $2000. We filed a complaint (with some organization) hoping to get our money back. Time passed and one day the owner of CSR called us and plainly stated that he had a check for the full amount. My family was so disgusted with him by that point (~4 months after we first contacted him) that we couldn't stand to see him in person. We asked him to mail the check to us. A few days later, it showed up. No apology, no explanation, no admittance of guilt. The owner of this business lied to my family and I for the span of several months. He showed no remorse for ruining what he knew was my only birthday present that year and gave us the run-around for months. While this was probably the biggest scam he ever carried out, there is no possible way that this was an isolated incident of his dishonesty towards and disregard for customers. I have no idea how he is still in business. Please stay away. PS- If the owner would like to dispute any of these claims, I kindly encourage him to respond with his side of the story. We never heard it. read more

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Dave M.

8 years ago

Very knowledgeable! Fixed our computer with no issues. Had it done ahead of schedule and the price was very, very reasonable. Can't be beat. Will return again and again!! Thank you for a job well done! read more

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Joshua R.

13 years ago

Awful, awful, awful business. The owner failed to fix my computer twice and will not return my money. On top of that, when I called to complain he yelled at me and threatened me with violence. Don't ever go here!! read more

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More info about Computer Systems Repair

1100 S Main Ave
Scranton, PA 18504
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(570) 963-0652
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I believe this shop is the most under-rated of all businesses. My son is a Professional…read moreStreamer/Content Creator on YouTube. Brought his computer here 2 years ago to be rebuilt. They did an amazing job. However I would like to review the most recent experience(Nov. 2023) I called a few weeks ago, spoke to Vinny about building him a brand new monster PC. A streaming computer second to none! He referred me on what parts exactly were needed to buy to build this, we brought everything to Vinny upon arrival. He actually came in on his DAY OFF Thanksgiving weekend to build and complete this for him. He was so passionate about it, spent hours upon hours and treated it like he was building his own PC and made sure it looked FLAWLESS! He did an outstanding job. This guy deserves a huge raise. He is an exceptional employee who went out of his way to make sure we were happy! He is the one employee that management needs to keep their businesses running smoothly! Ty Vince! Ltkrazy said you are an engineer of PC building and anyone looking for an amazing computer build should find you! Thanks again! Pics attached!

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Our business needed to finally enter the 21st century, haha, Jonathan helped some old school folks…read moreget up and running with a computer network and cloud storage. He took the stress out of the entire project at a fair price. We are so glad we got with the times. Moving forward, we are definitely going to use A to Z for anything tech related. Can't recommend enough!

From the owner: We do networking, Software installs and troubleshooting, hardware repairs, virus removal, and new…read morenetwork installs. Computer Services: Fast, affordable computer repair, maintenance, and IT support for both home and business clients. We handle everything from virus removal and data recovery to network setup, server installation, and software support-keeping your systems running smoothly and securely.. VoIP Phone Solutions: Modern, cost-effective business phone systems that work over the internet. Enjoy unified communications-calls, texts, and more-integrated with your business tools, so you can connect with clients and teams from anywhere, scale easily, and save on traditional phone costs. Point of Sale (POS) Systems: Streamlined POS solutions for retail and service businesses, enabling you to process payments, track sales, manage inventory, and generate reports with ease. Our POS setups support both in-person and online transactions, helping you run your business efficiently and securely.

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It was a pleasure and relief that the owner of this establishment was very mac savy and quick in…read morediagnosing what was wrong with my computer. I thought my 5 year old iMac was a goner but the owner did his magic and all turned out great. And the price was fair. He was friendly and offered numerous options for repair and upgrade. I will be back should I have any other issues with my apple products.

Great place to purchase a computer. I came in looking for a home computer and I'm constantly…read moreunsatisfied when I go to the chain stores. I told the owner what I would be doing on the computer and he built one for me in about 2 hours. Not only is my computer faster than any I have owned in the past, it was also less expensive. This is now my "go to" computer store. I highly recommend.

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Tech 42 is wonderful! The staff team is qualified and efficient. They are patient, always willing…read moreto help and respond quickly. Highly recommend for your tech needs!

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From the owner: iPhone Repair, iPad Repair, Samsung Repair, Android Repair, Cell Phone Repair, Screen Replacement,…read moreCracked Screen Repair, Battery Replacement, Back Glass Replacement, Charge Port Repair, Camera Repair, Samsung Tablet Repair, Apple Repair, Motorola Repair, Google Pixel Repair, OnePlus Repair, Samsung Galaxy Repair, Macbook Repair, iMac Repair, Computer Repair, Laptop Repair, Chromebook Repair, HP Repair, Lenovo Repair, ASUS Repair, PlayStation Repair, Xbox Repair, Nintendo Switch Repair, Game Console Repair, HDMI Port Replacement, Disk Drive Replacement, Water Damage Repair, Motherboard Repair, Microsoldering, Data Recovery, LCD Replacement, Digitizer Replacement, Speaker Replacement, Home Button Repair, Power Button Repair, Volume Button Repair, Diagnostic Services, Charge Port Cleaning, Hard Drive Replacement, Power Supply Replacement, Liquid Metal Replacement, Steam Deck Repair, Oculus Repair, iPod Repair, Virus Removal, Operating System Installation, No Appointment Needed, Walk-In Repairs, Same Day Repair, Fast Repair

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From the owner: PCREPAIR247 is a sole proprietorship located in Scranton, PA and Blakely, PA. When our company…read moreopened its doors in 2003, we have treated every customer like they were a part of our team. Other companies may offer similar services, but our services are the best and cheapest in NEPA. On top of our already low prices, we will offer a 10% discount on your bill if you like our Facebook page

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katie B.

14 years ago

Excellent service.......repaired motherboard when I thought that I would have to buy another Highly recommend this business Katie, Carbondale, Pa read more