Correct diagnosis of the problem (black screen). Screen replacement. Thorough analysis and…read moreprofessional repair of the problem. Cost of repair was very reasonable.

I believe this shop is the most under-rated of all businesses. My son is a Professional…read moreStreamer/Content Creator on YouTube. Brought his computer here 2 years ago to be rebuilt. They did an amazing job. However I would like to review the most recent experience(Nov. 2023) I called a few weeks ago, spoke to Vinny about building him a brand new monster PC. A streaming computer second to none! He referred me on what parts exactly were needed to buy to build this, we brought everything to Vinny upon arrival. He actually came in on his DAY OFF Thanksgiving weekend to build and complete this for him. He was so passionate about it, spent hours upon hours and treated it like he was building his own PC and made sure it looked FLAWLESS! He did an outstanding job. This guy deserves a huge raise. He is an exceptional employee who went out of his way to make sure we were happy! He is the one employee that management needs to keep their businesses running smoothly! Ty Vince! Ltkrazy said you are an engineer of PC building and anyone looking for an amazing computer build should find you! Thanks again! Pics attached!

It was a pleasure and relief that the owner of this establishment was very mac savy and quick in…read morediagnosing what was wrong with my computer. I thought my 5 year old iMac was a goner but the owner did his magic and all turned out great. And the price was fair. He was friendly and offered numerous options for repair and upgrade. I will be back should I have any other issues with my apple products.

Great place to purchase a computer. I came in looking for a home computer and I'm constantly…read moreunsatisfied when I go to the chain stores. I told the owner what I would be doing on the computer and he built one for me in about 2 hours. Not only is my computer faster than any I have owned in the past, it was also less expensive. This is now my "go to" computer store. I highly recommend.

Needed computer service ASAP and Diamond City IT was there so quick to fix my problem. Have used…read morethem several times since then. Very professional and courteous technicians‼ Highly recommend for all your IT needs.

From the owner: Your trusted local partner for businesses that want reliable, secure, and cost-effective technology…read moresupport. We provide responsive IT services tailored to keep your systems running smoothly and your data protected. From everyday support to long-term strategy, we’re here to help your business thrive.

Now operating in West Scranton. We had several computers fixed by him beginning about six years…read moreago. Everything went great- his prices were extremely reasonable, the work was thorough, and he seemed to be a knowledgeable guy. The only problem was that we were pretty sure he was using cracked software and/or illegally distributing software on our machines that he fixed. For my birthday almost three years ago, I planned to order the parts for a custom computer and to have the system assembled and booted by the guy who runs the place. He couldn't have been nicer and printed out the details of several high-end custom builds for me to choose from. We selected one and he told us he would cover everything from the ordering to the assembly to the software installation. He proceeded to ask for a check for ~$2000 upfront (What type of legitimate business does't have a line of credit that can cover this amount of money?). We were prepared to pay this much, and since my family as well as some of our family friends had done business with him in the past, we figured we could trust him with this large sum of money. We were wrong. When the time came for the computer parts to be in, we (surprise) visited him at his shop (then in Dunmore), still a little uneasy that we handed the guy $2000. He informed us that he had indeed received all of the parts- and was holding them at his house! His smooth talking during the process made us believe his excuses and allowed him more time to spend/recover our money (who knows what he did with it). He never provided any proof that he actually purchased the parts. He then set deadlines that he failed to adhere to and came up with more ridiculous excuses every time we called/visited him asking for the status of the build (he never contacted us). First, a major client of his lost a recovery disk, then one of his workers was giving him problems or he had some type of problem with another business venture, then a relative was sick, then he had to tend to business in New Jersey. He used every excuse in the book. He explained each incident in such vivid detail that it was hard not to believe him. The excuses kept coming- the video card was defective, the replacement video card was defective, the power supply wasn't functioning correctly. Days and days added up. We began threatening to ask for a refund if he didn't start meeting the deadlines he was setting and he suddenly become nearly impossible to contact, he didn't maintain reliable store hours, and after a certain length of time, we realized we had been scammed majorly and would never see the computer. Weeks passed, my birthday passed; before I knew it, the entire summer had gone by and I was left without my computer and my family was out $2000. We filed a complaint (with some organization) hoping to get our money back. Time passed and one day the owner of CSR called us and plainly stated that he had a check for the full amount. My family was so disgusted with him by that point (~4 months after we first contacted him) that we couldn't stand to see him in person. We asked him to mail the check to us. A few days later, it showed up. No apology, no explanation, no admittance of guilt. The owner of this business lied to my family and I for the span of several months. He showed no remorse for ruining what he knew was my only birthday present that year and gave us the run-around for months. While this was probably the biggest scam he ever carried out, there is no possible way that this was an isolated incident of his dishonesty towards and disregard for customers. I have no idea how he is still in business. Please stay away. PS- If the owner would like to dispute any of these claims, I kindly encourage him to respond with his side of the story. We never heard it.

Very knowledgeable! Fixed our computer with no issues. Had it done ahead of schedule and the price…read morewas very, very reasonable. Can't be beat. Will return again and again!! Thank you for a job well done!

Want to express my sincerest appreciation and gratitude for your taking care of our Cybersecurity…read morereqquirements as clearly your company are the experts in keeping taxation firms compliant in protecting our honorable client's data protected. You exceeded the IRS regulations and recommendations for Cybersecurity client protection as currently listed. Respectfully yours, Rog The Firm of Roger J. Hourihan & Nancy Figueroa "High Income Taxation, Business Growth & Asset Protection Trust Experts" "By Appointment Only" Roger J. Hourihan, BS, AS, ATA, ATP Tel:- 845-665-1545 Fax: 845-770-3376 Secured Taxation & Business Correspondence Address: The Firm of Roger J Hourihan & Nancy Figueroa 2142 Old Route 17 The Castle Roscoe, NY 12776-6452

From the owner: Named MSP of the Year, TeamLogic IT of NEPA is a veteran-owned local business and one of 240+…read moreTeamLogic IT locations in the United States. Mike Williams, Owner/President, has 30+ years of technology experience directing global technology visions, strategies, and operations for clients across three continents. A husband of 30 years and father of two, Mike is a USAF veteran, local high school volleyball coach, a member of the American Legion who believes strongly in family and community.

Informative and skilled installer…read more Excellent communicator and arranged an earlier appointment.

Great company, they send out the best the best technician for the job! Real happy with my serviceread more

He's good at what he does and does it for a good price. I would highly recommend using this…read morebusiness.

We live in the mountains and have suffered from poor wifi and cell coverage since we arrived. Jose…read morehelped us by recommending and installing an antenna, a better router and a cell phone extender. This wasn't the easiest install as it involved troubleshooting and course corrections as we went. Jose was pleasant, informative, organized and extremely helpful. We thought he was prompt, delivered on his commitment and was reasonable with his fee. We will most definitely call upon Jose when we are next in need of his expertise!!!