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    People searched for IT Services & Computer Repair 208 times last month within 15 miles of this business.

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    Xpert Computer Service & Support

    Xpert Computer Service & Support

    (2 reviews)

    If I could rate this less than one star I would. First…read morethey don't tell the truth about how long it will take to fix your computer Second there is zero "customer service" Third they don't know the proper way to remove screens Fourth after a week of their excuses why the correct screen hadn't yet arrived I asked for my deposit back - they handed me my computer back in PIECES!!! Yes, thats right - pieces! Then they didnt know which which vile of screws they had taken out of the computer actually belonged with my computer... to top it off when I said my cpmuter didn't look the same as when I brought in, they forgot to hand me back the (again -another piece) the battery! Lastly, after I took my computer to reputable company they were able to detemine the screen was taken out wrong, metal wire frames were bent, and to top it off, they were able to get a brand new, HP screen, not a knock off, in one day! I'd love to write in here who you should go to but then you, the reader, would think I was writing this to advertise for someone else. I'm not. I am a very unsatisified ex- customer and think you need to be aware of this. Don't go here. Period.

    They destroyed my computer…read more "Our goal is to have your computer back to you the same day you bring it in..." It took weeks to replace the touch screen on my Asus. They made excuses that the part did not come in. They have terrible customer service skills. They never apologized for taking a month to replace my screen. They gave me BS excuses all the while. When I picked up my Asus, it wasn't even put back together correctly. The case was partly off and they said that is the way it was brought in. It was not. I simply snapped it back together in front of them. It worked OK for the first week. When I realized there was a grease stain on the inside of the touch screen. It slowly start to not function properly. The touch screen continues to get stuck where the grease is causing false inputs. Just recently, the connection where the keyboard docks is not working. When I took apart the tablet I found there was several screws missing that they never put back in. Incompetence does not begin to describe their abilities. They are rude, arrogant, liars who steal from their customers. Do the work yourself. You will take care of your property better than they will. I signed up with yelp just to post this by the way.

    Best Buy Scranton

    Best Buy Scranton

    (31 reviews)

    $$

    Went to purchase a new car radio. Specifically asked for a wireless car play radio. Got the radio,…read moreall accessories and schedule installation. I get home and find out the radio isn't android auto. So I drive back to the store and have to purchase another radio that was $200 more. I get home and had a follow up question regarding the rear camera. I called the store and in routed to India and ultimately routed to someone's cellphone to leave a voicemail. So back to the store I go to return all this stuff cause no one can answer my questions and I don't feel comfortable purchasing almost $1000 of product with no support. I returned everything expect the radio and the accessories. A few days later I check my credit card balance and they never returned $300 worth of installation. So I call best buy to get them to do the return I asked for. What do they tell me? That the rep who checked me out messed up and it can't be done over the phone. SO BACK TO THE STORE I DRIVE. I get there and speak to a manager who did the return and said it would reflect in a few hours. As it turns out it's really 7-10 business days. I then get an email a few days later about the dash kit I ordered to install the radio. It's been delayed. I called best buy to find out why. Would you believe the manager that did the return is a moron and returned it wrong so I owed 60 cents in state tax preventing the shipment. I think the call center could hear the vein explode in my forehead because he just comped me $1 so it would ship. That said, despite me telling 2 managers and 5 employees whose literal job it is to handle vendor signs (they wear black shirts) that the wireless car play sign is false and can lead to more angry customers processing returns and they should take it down, the sign is still up and displayed. So if you're looking to get a cheap radio at a discount, head over Dickson City best buy and purchase the pioneer 1800NEX, return it, purchase the radio you really want, then tell management to discount it for you due to the inconvenience of driving back and forth for their stupid signage.

    Visited twice in the last 2weeks. Fully satisfied. I had a return w/o receipt. No problem. Fast…read moreservice. Earlier we bought a tv that was installed by B/B .Later it failed. Two men came to repair it. One was in training. Repair guy said only one of of two cards had failed He said he would replace both. Repair was done in 30 minutes. I'll go back to B/B again.

    Tech42 - itservices - Updated May 2026

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