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    Best Buy Scranton

    2.4 (31 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - Best Buy Scranton

    Device support or repair

    Video game console support

    Best Buy Scranton Photos

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    10 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    4 years ago

    Terrible customer service for phones and cell phone company representatives. I would not recommend them for any of these products.

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    4 years ago

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    3 years ago

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    12 years ago

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    9 years ago

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    12 years ago

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    5 years ago

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    4 years ago

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    10 years ago

    Helpful 2
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    10 years ago

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    12 years ago

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    8 years ago

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    12 years ago

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    9 years ago

    They had in stock ADSL modems which we couldn't find at other stores. The most common now are cable modem. The range of prices was good.

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    9 years ago

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    10 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    11 years ago

    Good deals on cellphones. Associate was helpful and got my new phone up and running. I believe her name was Megan?

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    Review Highlights - Best Buy Scranton

    I had the original Amazon Alexa unit and thought I'd get a Dot for the garage and one for the basement.

    Mentioned in 2 reviews

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    K & D Factory Service

    K & D Factory Service

    (1 review)

    I can't wrap my head around what we actually paid $500 to K&D for…read more.. Full Disclosure: This wasn't my "personal" transaction with K&D, meaning it wasn't MY money being spent. However; a few weeks ago, acting as middleman for a restaurant I work in, I was asked to call K&D and set up a service call because the hood system in the kitchen stopped working at the end of a Friday night (of course that's when the hood ventilation is going to break, especially since the GM was out of state on a vacation). So I called and left a message with the answering service. Someone promptly called me back and confirmed they do install and repair kitchen ventilation hood systems. Great! Nailed it on the first call, I thought. I was told that since the technician was making a service call on a weekend, it would be reflected on the bill. Of course that was understood. We were happy someone could get here the next day & try to get us through the weekend (the most important days for a restaurant's service). Saturday morning the service tech shows up, On Time & Professional. He begins to diagnose our problem. He checked the basics (tripped breaker, power to fan unit, wall switch in ON position) but tells me: "he can't check the fan unit because he doesn't have a ladder, AND also, his 'boss' says they can't take the job because they are too busy, too short staffed, and this is gonna take 2 guys and a full week". (I was actually told this) F@$#!!!.. Ok. But now what? It's Saturday after all, & I wanna get paid! But, if they can't take the job, they can't take the job. So now our boss's, boss has to be involved, and call someone. Turned out to be a fan belt needed replacing (I assumed wrongly, that, it was the first thing looked at). The kitchen was back to normal & fixed in less than 30 minutes. Now- I am being asked about a $500 dollar bill paid to K&D!!! I have NO explanation for that! -This company actually charged $500 dollars for a technician to tell us. That they can't, in fact, help us. Because... They are just too busy?- $500 dollar check, signed to them, just to hear they can't take the job. It's not even my money. I can't believe it!! I'm so impressed by that move, I've sent my resume to K&D. I also, can Not fix things. We could make a fortune, together!

    Best Buy Scranton - electronics - Updated May 2026

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