It was a pleasure and relief that the owner of this establishment was very mac savy and quick in…read morediagnosing what was wrong with my computer. I thought my 5 year old iMac was a goner but the owner did his magic and all turned out great. And the price was fair. He was friendly and offered numerous options for repair and upgrade. I will be back should I have any other issues with my apple products.

Great place to purchase a computer. I came in looking for a home computer and I'm constantly…read moreunsatisfied when I go to the chain stores. I told the owner what I would be doing on the computer and he built one for me in about 2 hours. Not only is my computer faster than any I have owned in the past, it was also less expensive. This is now my "go to" computer store. I highly recommend.

I'm kind of mystified by all the one-star reviews for this location, but I can almost understand…read morewhy. I walked in just to browse. Wanted to check out the laptops they had to offer and see if there was any good deals. Also wanted to check out the specs on them to see if they were capable of gaming. I also decided to browse a few other sections. I wanted to see what they had for Switch games, but they didn't have any. Not sure if they were swapping out games for the new console coming out, but there was no games to browse. I did a quick scan of the phone accessories and found nothing there either. Without further ado, I made my way to the exit.

Need to speak to someone that could answer a question from a local store Wilkes-Barre I keep…read moregetting a online service handling questions that they have no answer for

Yeah the service was not great and they seem to use parts that are no standard for your device. The…read moreshoes were kinda wack and overpriced compared to other stores. I don't really think they know what their doing and seem to want to pull the wool over customers eyes.

Took the frame from my screen, the new screen fell off a week later and now i have to pay 200$ and…read moreused a off market screen

William was awesome!!! After being disappointed by a repair company that said they could fix my…read moreiMac and then never did, we were on our last day in PA before traveling southwest for the winter. William was more than willing to help me in a pinch. I drove out to the other shop (an hour away), grabbed my iMac 27", picked up a 4TB hard drive from Best Buy and William did the replacement. Now you may be thinking, this is no big deal, its just a hard drive, but NO. On the 27" iMac computers you have to unseal the glass and remove it to access the inside. This is a PIA! It takes a few hours and you need the right tools. Along with that you have to be able to put it back together. This is also a PIA!!!! Don't believe me? Google it. Not only did William help me in selecting the best HD for my computer but he did the full repair and data transfer in less than 24 hours!! William has become a highly recommended resource in my book. If you live in the area or are visiting and need help with your PC or Mac, you won't find a better person for the job than William. Thank you William!

William Baumgartner, Owner and Operator of Imagine Computers…read moreis THE person to attend to your every computer need. For 12 years he's been running an honest business. I remember going to his shop as a young teen, and I still bring my computers to him, all these years later. His skills and roles include: System Analyst, Data Retrieval, Server Administrator, Daily Operations, Hardware Consultant, Virus and Data Protection, System Administrator: Windows, Mac, Computer and Network Security. He'll give you the facts, in a way even a non-techie can understand. He does his job with a smile on his face, and with complete integrity. His clients travel great distances for his expertise. He even does house-calls. This man deserves your business. Your computers deserve his care and know-how.

Needed computer service ASAP and Diamond City IT was there so quick to fix my problem. Have used…read morethem several times since then. Very professional and courteous technicians‼ Highly recommend for all your IT needs.

From the owner: Your trusted local partner for businesses that want reliable, secure, and cost-effective technology…read moresupport. We provide responsive IT services tailored to keep your systems running smoothly and your data protected. From everyday support to long-term strategy, we’re here to help your business thrive.