I called Fingerprint Computer Services to mount a tv above our fireplace. They showed up on time,…read morecompleted the task in an hour, cleaned up after themselves, and charged the quoted price. Very satisfied.

I have needed the services of Fingerprint Computer Services twice in two weeks. The first time, I…read morecalled on a Sunday, thinking that the best I could do was to arrange for a home visit in a day or two. Totally surprised when the IT told me that he could be at my house in two hours. He fixed my "crashed" laptop in an hour. Runs perfectly. Second call, two weeks later, was for connecting a device by way of downloaded app and much manipulation. Oh, he came the same day that I called for help. I strongly recommend Fingerprint for all your computer needs. Doug Flaherty, Appleton WI

I've been in this store twice. They know their business, Both times my phone needed a repair…read more Courteous, knowledgeable and efficient. I guess if I rated them on a scale of 1 to 10; they'd be a 11. Would certainly recommend them for your phone repairs/cleaning. Most recent visit: 2/4/26..

went to the oshkosh store with pc problems and phone problems travis and taylor helped us out, not…read moreonly did they fix are problems but they treated us like family and were great to work with such a pleasure thank you again for all you did for us Travis Rajko and Vicki Petrovich

Jeff at Future Electronics came highly recommended from kossels. I called an hour before close and…read moregot my TV in. He looked at it right away and gave me an update. First thing Monday morning, I received a phone call with a breakdown of what the issue was and if he could order the part and what the price would be. Due to the price of the component which was reasonable I weighed my options and opted not to have it repaired. I came in and paid the Diagnostics and he disposed of my TV at no charge. I am more than satisfied with my interaction with this business and the gentleman. He treated me like a valued customer even though it was my first time. Even with coming in so close to closing time I felt like I was a priority and received immediate attention. Very professional and pleasant the whole time. Great business. I will be coming back.

I brought in 3 brand new circuit boards that each needed 1 brand new chip soldered on (for a…read moreprototype). He took one look at the chips and turned me away because they are smaller chips. It's disappointing that he can't do small stuff; especially given that the chip in question is downright huge by the standards of phones and such; but I'm giving 4 stars anyway because he didn't attempt to do something he couldn't, destroying my parts in the process. I still have my parts and can send them to someone that specializes in the small stuff, and that's actually one of the better results I've had with local soldering shops. I wouldn't bring him anything too intricate, but he would be my first stop for something easy like a TV.

Update: As promised, editing my review from one star to two, to say that someone named 'Kegan',…read morefixed the following issue, by giving us back our $60, here was the original review: "Calling these guys again today to see if they make this right. I paid $60 for a diagnostic that didn't result in my daughter's desktop working again. Had to take it back and they said the CPU needed replaced and that it would be $150. We asked if they'd take the $60 off of that and they said "yes", I wasn't there when she picked it up and they didn't take the $60 off. Calling them to get the $60, they claim that the CPU and install was actually $250 and they took $100 off. BS. That processor is $90 retail, and they say their install is about $60. I hate people getting taken advantage of. They need to do what's right or I'm turning them into the BBB. They take care of us, I'll come back and revise my review. Dealt with both 'Kyle', and 'Michael'." In summary, I won't go back, but I appreciate that they did the right thing. Eventually.

I brought my computer in to this facility to be checked and was told my computer would be finished…read morein 1-3 business days. It took two weeks for them to perform the basic diagnostic. I called 3 times to check in and ask for an update within this time frame, and each time I was given an excuse (i.e,. we don't have the proper tools to run the diagnostic, we are short staffed, we are slammed) as to why they've neglected my services, but they kept telling me "You will get a call from us by the end of the day," to which I never did. On one call, the boy told me that it was a motherboard issue and they didn't have the materials to run the diagnostic for it. Finally, I called one last time to check in and a nice guy spoke with me and was very honest in saying that there should not be any excuse for this to not be done, and he was kind enough to put it in the front of the queue (which made me wonder where my computer was in the queue, or if it was even in the queue) and it was a very simple fix (not a motherboard issue, as I was originally told). Cherry on top of it all, I was told since they had me waiting for so long, they would waive the diagnostic fee. This was not the case when I came to pick it up, I was charged full price for the diagnostic after being fed a line of excuses for the last two weeks about my computer. Will most definitely NOT be returning, and WILL be sharing my experience with UBreakIFix to anyone who seeks electronic assistance. Note: If you provide a 1-3 day timeframe, ADHERE TO IT. A 1-3 day timeframe turned to almost 14 days, be transparent.

I brought my laptop to Mark with a broken hinge. He repaired the hinge very well after two weeks,…read morebut it wouldn't charge anymore. When I asked if he could fix it the charging port, he kept sending texts about how it couldn't have been his fault. Very unprofessional. I will never allow him to work on anything I own again. Also, he charged me $21 for one screw. Seriously?

Completely satisfied! Mark is knowledgeable, his price is reasonable and he quickly replaced the…read moreport charger on my macbook.

The staff is so friendly, helpful, and knowledgeable! I had my iPhone battery replaced. I will…read moredefinitely use them again!

I ordered a replacement key fob. They said they could program it, but when I went there the guy…read moresaid he didn't know how and I had to come back when the manager was in. I waited another week for a time the manager was in and my husband went. he didn't know how to do it either and said he had to wait for the GM to be in. My husband called back same day as he was supposed to be in at 1 to be told he couldn't wait to help us "he is busy and has calls to make".So after waiting two weeks to get i and two trips to the store, still no key fob. I am not amused at all.

4pm appointment Thursday April 2nd. They call Tuesday the 31st of March to confirm the appointment…read more Show up day of appointment and they are closed, no one in the place. Other people showing up confused. They send me an email "oops you missed your appointment." No, your idiot staff wasn't working the hours posted on your own door. Nobody reaches out saying they would be closed, door says you're open until 7pm. Idiots.

The staff there are absolutely AWESOME! They are THE definition of PROFESSIONAL! They did EXACTLY…read morewhat I asked them to do, which was help me put my tablet into a case, which took them LESS than 3 minutes! I HIGHLY recommend coming here for service that DOESN'T suck, like Best Buy!

Corey is as helpful as any business owner I have worked with. He transferred al the information…read morefrom my wife's old I pad and phone. Fixed her phone that was not working and fixed an Outlook e-mail problem. He also answered a number of questions my wife and I had. The price of his services was very reasonable. I see why he has a 5 star rating. Gary & Laura retired

While traveling in Wausau, WI, my mother-in-law needed to have her iPhone repaired. It turned out…read morethe battery in her iPhone 6 had swollen and could have exploded ant any moment. After contacting Cory at Nanotek Device Repair, we were confident we were in the right place. Cory was very professional and made quick work of her iPhone repair. The entire repair took less than 15 minutes and Cory did a great job. We would highly recommend Cory and Nanotek Device Repair to anyone need any type of phone /device repair in the Wausau/Schofield, WI area. Thank you, Cory!

Oops! They did it again, CPR Cell Phone Repair they never fell. My wife cell phone was coming…read moreapart, she was holding it together with a rubber band and before she could get her new phone and transfer her contacts and photos and everything else, it stop working. I remembered taking my phone there in 2019 and I told my wife about them and just like magic, they got it repaired and boy was she happy . Great job CPR Cell Phone Repair Ask for Zack Thanks again

I strongly advise against using this business. I brought in a fully functional phone for a simple…read morebattery replacement (an insurance claim). Without my permission or knowledge, they replaced my original Apple display with a cheap, aftermarket fake. When I confronted them, they admitted they broke my screen during the repair and claimed it is their 'policy' to replace broken components with non-genuine parts. This is an unacceptable business practice. Do not trust them with your device

The guy who first looked at phone said it was a bad samsung product design and many went bad. He…read moresaid had take to manager to ok so samsung could pay for it. He comes back to inform us we broke it, which we didnt. Have a feeling he always says that. So our warranty wont fly there. They are rip offs and why would samsung send us here?

I called the Asurion West Bend WI office for a quote to replace my Iphone 11 screen and I was…read morequoted a price of $229.99. Unfortunately, that quote didn't matter because even though it was from an Asurian Call center that, by the way, used the west bend office number and actually confirmed the address in West Bend but the real price once i got on site was $249.99 and if i wanted "i could cancel the order?" Apparently the call center that handles all phone support and schedules appointments doesn't know what the prices are for the West Bend location? Too bad for me, based on my timing and effort to get here, that this bait and switch worked for Asurion. Just thought i would give you a warning!