The SC Tech Exchange has been incredibly helpful over the last few months, but especially helpful…read moreover the last few weeks as my business has been hit hard by the COVID-19 lockdown. They have helped us figure out the equipment we need to continue our music teaching business, which has required some severe changes! Thank SC Tech Exchange!

Competent, friendly service at a reasonable price. What is not to like? Fortunately, I do not often…read moreneed such service but it is good to know it is available. Kudos.

Bringing a business or personal computer for repair or clean up is scary. Feeling confident is…read morepriceless. Thank you Lawrence for taking care of my Mac. Not only was it fast but well priced. Great customer service and with a smile. Feel comfortable going to ClickAway for your computer needs. Honest customer support here! Thank YOU!

Paid $100 to be told "nothing we can do. No creative solutions, nothing. Nothing fixed at all…read more Then pressured into paying before I could pick up the unit. Not a place I will go back to nor recommend with taking money ok but no service offered at all.

Jesse is excellent. Prompt, helpful, knowledgeable, and reliable. He has saved the bacon many…read moretimes for me. Highly recommended.

I can't say enough good things about both Ivan and Jesse. Computer Center Santa Cruz was…read morerecommended to me by another vendor to assist with multiple network issues stemming from a recent Comcast Business modem change. From the start, they were impressive. They quickly recognized the issues and clearly explained the process required to rectify them, including a necessary site visit to confirm my hardware and current setup. Once that was complete, they collaborated with me to develop a solid game plan. When the day arrived for the network exchange, they went above and beyond all expectations. I am incredibly grateful for their dedication, positive attitude, and willingness to explain every step along the way. Great job, guys! Sincerely, Tye

This business did an excellent job transferring my files from an SSD External Hard Drive holding…read morethe data from my old computer, onto my new computer. They also did some clean up of the system and removed some software that I did not want. All of this work was done at a very reasonable price and they did not charge me extra for the additional work. Luigi was very helpful. We will definitely be taking our computers to Pleasure Point Computers in the future and we highly recommend them!

Took an older computer in to diagnose a sound issue. They kept it overnight to explore the issue,…read moreordered a VERY reasonably priced part and explained how to install the part. We paid for the part, after which they were NOT going to accept any money for doing the diagnosis! Well, we now have a new place to take our computers!

Very helpful and with electronics parts that are available in the store, making for convenience and…read morereducing the carbon footprint of having items shipped. I'm glad to have this resource in Santa Cruz!

These guys have no idea what customer support and customer respect is! I called to see if they had…read morea part and was told to bring in the item that needed the part as well as the hours of the store. When I came the next day I was told that "if it was true" that I had actually called the day before, I would need to come back on Monday to speak with whoever I spoke to before. I explained I lived far and needed the part asap. The guy did not even attempt to look for what I needed. This is not the first time such lack of care has happened to me at this place. I was also not told on the phone that they had moved. It is the small things that determine if a business survives. This place better get some integrity soon or they will be closing doors again soon!!

I got my computer repaired elsewhere (in Santa Clara) and they found several issues…read more - No Windows key was found in settings so Windows was really installed properly by Nerds by Night despite paying for it to be installed. I was also over charged by $100 for the Windows 11. - There were more parts found damaged from being assembled. RAMs look like they were aggressively pushed in. - CPU prong bent. The repair guy I found could tell the computer was placed with the glass down in the car like the NbN worker had done. Legitimately go take your computer to Silicon Valley to have it looked at or a custom one made. Found someone who actually talks to you face to face, is passionate about computer builds, and likes their job. Also respectful to customers. I wish I could get my money back from the damage Nerds by Night caused and the mess they left in my computer casing.

Melissa and Ben reached out to me after seeing my review. Nope, they are not out of business…read more My message fell into a hole. We discussed my laptop problem and determined it wouldn't be economically feasible to attempt a repair. That is a fair assessment . But I didn't want o lose all the Burning Man stickers on it =!8^} I appreciate their response and can heartily recommend Nerd By Night to anyone requiring computer services.

I was recommended by several friends to go in to this store. They are creative problem solvers. So…read morefar I ordered a special case for my smartphone & told it would be here in a day or two. My week got crazy so I left a message w/them today, Sunday, to call me when I could come & p/up. As I listened to their recording they gave hours. They are open M-Sat but what floats by boat is that they are also open on Sunday's by appt only. Seems like my most serious problems occur on Sats & Sun so good to know about Sunday. Most likely I'll hear from them tomorrow, Monday, since my issue is so insequential but I had to ask them if by some chance miracle, they could accommodate me due to my erratically crazy schedule this week. In the wild chance I get it today I will definately share that here. In any event, I'm going to recommend them because of the great things I heard from a few trusted friends. Just in case you'd like to hear one of my favorite jokes-for now, here goes: Q. What's the difference between ignorance and apathy? A. I don't know and I don't care. haha trust me it's much funnier when told opposed to written. Attitude is everything, as always.

Whatever you do, DO NOT bring your devices to this company for repair. They charge more than double…read morewhat Apple charges and they do poor work. They replaced the battery in my laptop and for some reason left the plastic on the battery. This caused problems with the motherboard and my computer is now completely dead, and all of my data is gone. Do yourself a favor, go anywhere else.

So glad I discovered this wonderful place! The owner Devin is a good detective and problem solver…read more I took in my vintage Mac desktop (2004 I think!) that had a totally blank screen - first he celebrated this antique And then retrieved all the documents and precious photos and then wiped it clean and disposed of it appropriately. Best $100 I've spent in awhile! I really appreciated his patience and kindness to a non-tech person like me. He's a good educator and was able to answer my questions and also advised me about how to assimilate the new data onto my current computer. And as a BONUS: there's a super sweet office dog that greeted me.

Never answers the phone. EVER! Do not expect a call back either. If you can get a hold of him he…read morecan fix your product but good luck.

William had the terrible job of telling EVERYONE the power went out and we could not be helped even…read moreif we had an appointment. I had just walked 2 miles on the hottest day of the year, and had no phone service ( the reason for my appointment) I thanked him and said I had to wait because I wasn't going to walk back and hoped my husband would arrive soon. After telling several potential customers, William asked to look at my phone and said maybe a reset of a setting might help.... I let him do it ( what could go bad ) It actually worked and WOW was I happy! I may have told him I loved him. William then proceeded to help an older gentleman with a computer and a very lost look. He calmed him and rescheduled his appointment to the next day. My husband finally came and I jumped into the air conditioning and left my new love with the rest of his very hot shift. Would totally recommend the helpful William!

I made an appointment with the "Geek Squad" to repair the back of my iPhone. Upon arriving at 5:40…read morePM, I was told that the repair would take approximately three hours, but they couldn't do it that day because their "tech" had to leave at 7 PM. The store's scheduled closing time that day was 9 PM. I spoke with the manager on site, who tried to help by calling the "Geek Squad tech" back. Once again, I did not feel like a valued customer. When I asked why they would accept a repair appointment if they didn't have a technician available to complete the job, the tech simply shrugged, as if he couldn't care less. At that point, I realized I was just wasting my time dealing with someone who clearly had no concern for customer satisfaction or retention. The worst part is that I have been a Best Buy customer for many years. I even have their credit card and extended warranties for my 65" TV. Needless to say, Best Buy lost a customer today. I am canceling my Best Buy credit card and extended warranties, and I will never set foot in a Best Buy store again.

These folks are always friendly, competent, and quick to solve my computer problems. Their prices…read moreare fair (and sometimes they don't even charge me for their help). I've been coming to them for years and I intend to keep doing so.

Need ram and an ssd installed in my daughter's new laptop. Matt was super nice and he did it all…read morewhile my daughter waited. Would definitely go back.