I went to Geek Squad after taking the time to first phone their customer service line and confirm…read morethey offered the service I was looking for. I was informed they did, but when I got to their Red Deer location I was told that they would "absolutely not" help with my issue in the most arrogant and dismissive way possible. I understand that mix ups happen, but basic manners cost nothing, and nobody appreciates that kind of attitude. They don't seem to care about inconveniencing their customers, or even extending basic courtesy, so I won't be back.

ZERO STARS DO NOT SHOP HERE! Bought an rog ally didnt work off the bat and they wanted 50$ to work…read moreon it (700$ machine thats a month old) and it only ran windows 10 i can live with that sent it to acer got it fixed for free since i only used it twice. week after i get it back i tried to trade it in on a laptop and was offered 100 dollars value kept it of course and spent another 1300 on a laptop that would not update and the screen flickered on and off. took it back and apparently they didnt have a single laptop of the same spec that i needed for a 7k course i paid for and wanted me to spek nd more money for a less capable laptop or they could not help me. when i asked for my money back their manager scoffed and laughed saying good luck buying elsewhere and ill see you soon. im out OVER 8k because i could find a laptop in time and the used one i had to buy crashed. they want you money and nothing else ( 1 young man did and oustanding job helping customers) very poor managment if my truck hadnt broke down id drive to edmonton or calgary before coming close to this best buy. go anywhere else

If I could give 0 stars I would. My husband has gone in the past three days. He's merely been…read moretrying to get a new phone. The customer service team at this store is so incredibly poor, they couldn't even be bothered as to give him notice that his phone wouldn't be there the past TWO times they called him into the store stating it was there. Upon going today (at 12 when they stated he should come back in) they told him they had called me and notified him of the phone not being there- but that is a blatant LIE because I have not received any calls from the source in red deer, let alone any calls today. This is truly unacceptable, and once my husband is done with his phone shenanigans at this crap store I can guarantee we won't be coming back.

London Drugs has so many things in it...some healthy options as well. Love the pharmacy and the…read morefact one is always treated with respect by the staff. One of my favorite stores in Red Deer!

I just have to say, the computer/audio-video department at the Red Deer store has a team that never…read moreused to appear phased when asking typical questions as well as a few head-scratchers. But in the past six months, not so much. In fact they were completely unhelpful the last couple times I've been in there. While they sometimes come across as a bit surly, you can still get the more mundane shopping done without irritation. This is based on many visits there. And prices are reasonable.

This guy is a theif and scammer. I had a brand new 55 inch Samsung smart tv and one week into…read moreowning it, it got a line up the middle. I called Samsung and they sent this guy to deal with the TV. He came to my house and took the TV. Called me back a few days later saying Samsung declined to fix it under warranty. I asked for a reference number or file/claim number so I could call and talk with Samsung because I disagree with them saying it was user error that caused the problem and he said he'd call me back with that information. He never did. I tried for days to get this guy in the phone with no luck. I finally got him to call me back by telling him I was taking my matter to higher resources for resolution and he's not going to come out looking very good for his bad business actions and lack of communication at which point he actually called me back and blamed me for his lack of communication and said he'd at least return my TV to me but then said some shady stuff like "but you do remember it was broken right? And I told him well not really broken, it has a small pixelated line in the middle too to bottom but otherwise it's fine and he didn't really accept that answer he just repeated that it was broken but he'd return it. I reminded him that I have pics of it from the day before when I sent the pics to Samsung and he sounded surprised by that and said he'd return it by the end of the week and that was the last time I was able to get him to answer communicate with me. Not returning my calls or emails, nothing. He basically came to my house and stole my TV. I don't even think he attempted to fix it under warranty for me at all. I will find out tho because I'm in the middle of handling this matter with Samsung directly and the Ombudsman because of the situation with Telus and how I agreed to a 2 yr plan for TV service but no longer have a tv because of this crooked thief "repair man" so it's not right that I agreed to the services and the Samsung TV was the bonus that made me decide to accept the 2 yr TV service agreement and it took almost 7 months of keeping on them about the status of the TV to receive it when it should have taken 6 weeks and then after almost 7 months of waiting then 1 week of owning the TV it gets a flaw and then a crooked tv thief comes and steals it claiming he's picking it up to fix under Samsung's warranty and that's basically the last I've seen or heard from this clown and now I'm supposed to be obligated to pay for 2 years for TV services that I can't even watch because this guy scammed me out of my TV? I don't think so. So I'm not sure how this situation will resolve yet but it's picking up momentum now and I hope this crook is exposed for what he really is and his bad Business practices and scamming hard working people out of their electronics by several different scandalous actions by the sounds of several reviews and complaints about a variety of scams this guy and his place are running. Michael Fedyna is a con man, a thief, a liar and a crook. I'm not stopping until this is made 100% right and you are held accountable for your crimes you're committing under the disguise of a repair man.

I recently purchased a flip phone for a relative. You read right...an old fashion, inexpensive…read moreflip phone. I dealt with Bradley who works at the Red Deer store. He was completely professional and extremely helpful. He set up the phone, including the carrier and ended up saving my relative 50% on the monthly carrier charge. I have no problem recommending buying a cell phone from Visions in Red Deer.

staff are nice decently knowledgeable not much options or stock as well couldnt meet there price…read morematch/ beat slogan little exspensive to buy their product when its 500$ more in store than advertised. felt pretty disrespected when theur bottom dollor was still 200 more than the website said it was. (yes i made sure it was not just a online deal and even called in before hand. ill drive to edmonton or go online somewhere else to order

I can only give them four stars, as their hours of operation often clash with my schedule…read more Otherwise, I've never left that place disappointed. If they don't have it, they'll get it. And the staff have all the answers to my questions. I don't always shop local in Red Deer (sometimes it's less convenient), but when it comes to my studio, I try to keep it all with these guys.

Very good place. Good knowledgeable staff. I understand why they keep the hours they do but it is…read moreinconvenient. But I still want to support them because they are very good at what they do.

I have never been in this store, but I have tryed to call them three times today and no one will…read moreanswer the phone and they don't have an answering machine to tell you anything...I will buy my bulb for my Sony TV LCD TV some where else...