If I could give 0 stars I would. My husband has gone in the past three days. He's merely been trying to get a new phone. The customer service team at this store is so incredibly poor, they couldn't even be bothered as to give him notice that his phone wouldn't be there the past TWO times they called him into the store stating it was there. Upon going today (at 12 when they stated he should come back in) they told him they had called me and notified him of the phone not being there- but that is a blatant LIE because I have not received any calls from the source in red deer, let alone any calls today.
This is truly unacceptable, and once my husband is done with his phone shenanigans at this crap store I can guarantee we won't be coming back. read more