Russ is the absolute best. I called him with a very strange request on an old computer. He did not…read moreshy away from the challenge he welcomed it. Where everyone else I spoke to told me no Russ said sure bring it in and lets see what we can do. This was a wonderful experience and Russ knows his stuff. He will be my computer guy from now on. Cheers to you Russ!!!! UP THE IRONS!!!!!!!!

Russ was very patient and knowledgeable about the different types of issues and all of the upcoming…read moretechnology. He ended up helping me with my hard drive on my main work computer and helping with my issues on my laptop. Definitely would recommend!!!

I had to come here to get my MacBook Air Laptop fixed. I called my local computer repair shop and…read morethey just kept saying they would call me back but never did and it would take longer. So, I called this repair shop and I paid for it and they ordered the part over the phone and said I could come in the next day to get it fixed. They called the next day and said the part was in and that I could come by. I drove up and they fixed my laptop within 30 minutes plus fixed some other stuff about at no charge. Yes, I highly recommend this computer repair shop because they know what they are doing and are real fast at doing it. Also, I can tell they care about customer service which is important these days.

They charged me $230.00 for a repair that lasted 3 days and would not refund my repair. Just…read morebasically said my problem. Do Not Use This Service!!!!!

My computer died and I needed guidance as to what to do Melanie came to the apartment we decided on…read morea rebuilt computer with solid state hard drive. She held my hand throughout the installation and set up and the cost was quite reasonable. I would recommend their services to anyone who needs computer assistance and or repair.!! Charles

They do a great job with computer repairs and buliding new systems.Melanie the owner is very…read morepersonable and responsiveness customer service and helped our company with important projects.I would highly recommend them.S Greenhaw.

I have dealt with Russ for business and personal computers issues, always very nice, knowledgeable,…read moreand willing to explain but most of all willing to listen. A few years ago, he set up our office with new computers, screens, the works. Everything worked great. We are in the process of opening a new location for my work and MCT are already getting the equipment and software needed together for us. On a personal experience, last month my daughter dropped her laptop. The sound button was stuck in the side and would not allow the computer to work correctly, it took Russ and Mike just a few minutes to be able to fix this issue. Saving my daughter from being with out a laptop to do her school work on. Will recommend this place to everyone I know looking for computer help rather its personal or business needs.

Pile of shit for a business Purchased a laptop from him…read morelast week and he asks me to go elsewhere the week after. One star is generous

This business only serves BUSINESSES and not individuals however the person who took my call was…read morepatient and caring.

Advatek is my go-to for my computer issues. They are know their stuff and are very friendly.read more

Came in due to phone battery port no longer working .. We were checked in at the door. The ladies…read morewere quick and helpful. There were three check-in people working. Melissa was the manager on duty. She was coordinating flow and checking -in with everyone . Morris, rep at Apple Store, took the phone to the back to be fixed. The port was working once he got it back. He left it on the charger to verify. He was customer friendly and attentive. He wanted to make sure that phone was charging properly before we left. He asked were we in a hurry and all.

I love my phone! I've had a version of the iPhone pretty much since the first one. I still have…read moreall of the old ones to in my junk drawer. I haven't even thought of getting any other phone. In fact, I loathe android phones and tablets with a great deal of special intense hatred. My Dad insisted on getting android phones and tablets and then would beg me to fix it when it got infected with crap he downloaded. Hate android stuff!!! I begged him to stop with them, and then he died, and I don't have to help him any longer. I am team iPhone all the way until I die! I also have a wife and four kids, all iPhones. Most of us have Apple Watches too. Hopefully my kids won't bitch about my lack of wit when it comes to technology when I am gone. Another reason I am sticking with Tim! This is where it gets sideways.... I hate Mac computers. I had a MacBook Pro for a while and I could not stand the IOS quirks. It was like they intentionally did everything backwards/opposite of Windows. It was so bad, I paid some dude I met at a Taco Bell to partition the hard drive on the MBP and install Windows on one side of it. After that I may have booted the IOS side twice. Now let me say this.... That was the baddest ass Windows computer I have ever owned! I wish I still had it but my old boss confiscated it when he fired me. That's ok, I cooked the drive before I gave him a blank disk brick laptop. So that he didn't any of the info he wanted. Asshat took my phone that day too. Also cleaned and bricked. He went bankrupt a couple years later. Anyway.... I love the Apple Store. The real value is in the knowledge of the teams here and their honest approach to helping you. I came in to get a new phone recently and was let down with how large the phones are now. I have an 12 mini and the battery had gotten bad. I complained about having to get a bigger phone and the associate said "why not just get a new battery for your mini?". Great idea, that's just what I did! I get to keep my little phone another year or two maybe! '25 - 50/111

Thank you Black Swan Digital Forensics for your honesty. Your staff was very professional and…read morecomputer forensics tools is outstanding. I appreciate your help and invaluable feedback.

I had to go pick up some printer ink and paper, I've been putting it off for some time…read more They had a lot of discounts going on but I just wanted in and out so I asked for some help. The man was nice but not very helpful, he didn't seem to know much about anything, maybe he was new. I was able to find what I needed, it took a minute because of the large selection of items that they offer. As I made my way to check out I encountered another employee and he was great, so was the lady that checked me out. I would definitely recommend this location good customer service and competitively priced.

I would not recommend this store! I did a curbside and the instructions were to park in a space…read moreclosest to the door. I did and after 20 minutes I went in and the order was right there. This NASTY lady was mean and sharp about me not parking on the front curb (behind the HUGE VAN) that was blocking the front door. There were NO signs and if there had been they were blocked by what I assumed was their armored car. Honestly she just didn't want to help me. I will not return to a store where I was treated so poorly. I am guessing I was the wrong ethnicity.

I broke the screen of my $2000 laptop (Dell XPS 15), and they were able to fix it within a week…read more They were courteous and they knew their stuff. Great service!

A few weeks ago, I dropped of my HP laptop at Uptech because it had become extremely slow during…read morestartup. It was taking 15-20 minutes to boot up. In the more recent cases, it would crash during startup. I assume it was loading corrupt drivers or programs we didn't need. After a week for analysis, the Uptech representative called to say we needed a new hard drive, replacement cost of $300. For some reason, that seemed incorrect. I then remembered that a couple of other complaint/comments on their website mentioned the same repair. It just didn't seem correct. I begin to ask around with some of my friends in the IT industry. They recommended downloading the app cclean, a "disk drive cleanup app". After using the app, which I ran multiple times and with various programs being reinstalls, I now have an operating laptop. It is almost as fast as when I bought it from Best Buy. Crockett B. Maybe the time spent on the cleanup process would have cost around $300 in tech time so it is easier for Uptech to sell you a new hard drive. I just don't know. I do know that my laptop is A OK. Concerned Consumer Memphis TN