Excellent customer service,pricing is more than fair. Would recommend highly,very friendly and…read morehonest

Very nice and polite. Was expecting to pay $80 bucks but he was honest and all the phone needed…read morewas a good cleaning. And guess what?? He will come to your home n repair your phone!!!! Thank you so much I'll be calling you about my phone screen soon. $50 bucks what a steal :)

The only person that offered same day fix and the best pricing, very kind and quick to respond…read more Although location was a little confusing, I would highly recommend.

I'd leave 0 stars if I could…read more My nephew dropped his ipad and the screen cracked. It was still functional, but we didn't want him to scrape his fingers. We were visiting family at the Lake and I googled ipad repair and found Off the Hook. I called and the gentleman said he could repair it for $90, and I let him know I'd come by the following day. The next morning, I contacted him to confirm that we were coming and and he gave me his address. Driving up, it turns out to be in a sketchy trailer park. I guess I should've turned around right there, but the gentleman sounded professional on the phone and I gave him the benefit of the doubt. We get to his trailer and the man says that he has 2 customers ahead of me, and I show him the screen and ask if we can come back after lunch to pick it up, which he was fine with. After lunch, I contact him to see if its ready and he says it will be done in 20 mins, so I tell him that I will come by soon and just wait outside. We arrive and in 10 mins he comes out to my car with the iPad. The screen looks fine but lock screen was on, which was kinda odd, but I assumed that he had to reset the iPad and then didn't have the password and for some reason entered in random numbers a few times to get locked out for 1 hr. I was unsure about paying but I didn't want to wait for an hour, and he had to leave. He let me know that there was a 30 day warranty and not to worry, so that gave me some relief. An hour or so later, my nephew tries the ipad, and the touch screen doesn't work. Ugh. I immediately contacted the vendor and sent him a video of us trying to get the ipad to work and the touch didn't do anything. He said that he was receiving another screen the next day, and he would replace it. I thought he got a defect and I wasn't too concerned. The following day, I called him mid-afternoon to see if he had received it, and he said the tracking was originally for the morning delivery but updated to 8pm. I let him know we would be leaving the lake the next day and that we planned to go canoeing, but could come early to get it done. I didn't get a response that night and the next morning I ask if he received the screen and told him we could come by after canoeing. He says it should be here today and he apologized. After canoeing, I asked if we could come by, and he said he was running errands but is trying to hurry to resolve this issue. I asked if he had an estimate, and let him know that we planned to leave that evening. He says "if i'm not back bf you head out I'll refund". I let him know that we'd prefer to get it fixed rather than get a refund. He doesn't reply and at 8pm, I let him know that we are leaving and to please process a refund. No response. The next afternoon, I told him to confirm if the refund had been processed, as I hadn't seen anything on my side and he said "Yes, it'll be done today". I don't get a refund, and for the next week, I message him almost daily with a status update, as I'm now getting concerned that we got scammed. I get different excuses; his phone got stolen and he can't get into Venmo, he's waiting for money to transfer from his square account, he's getting a loan from his bank and waiting for it to clear, and finally that he's got something personal going on in his life outside of business. Sadly, after 16 days of excuses, I tell him that I'll need to process a claim via Venmo if I'm not refunded and that is where I am right now. He confirms 6 times that he will refund me, and somewhere in there he mentions deducting the cost of the screen, which was never mentioned previously, and its defective. Do yourself a favor and go to a legit store. There is one by Andy's ice cream shop that is a normal business. Sadly, I had to learn a lesson the hard way. If you search his other reviews, there are many other issues, and he mentions that nobody reached out to him prior to leaving a review. I've given him now over a month to make this right, and I'll attach my text thread as proof so he can't say I've never tried to work it out. This is no way to run a business.

If I could give 10 stars, I would. Michale and Sabrina, owners, upgraded my existing slow internet…read moreservice from CoMo. Excellent excellent communication on the work to be done, installation of a new nest system, and follow up for activation. Recommend very highly!!!

Absolutely wonderful and very professional! He even helped us through the process of a warranty…read moreissue with the laptop company that was giving us the run around. He is fast and had us back up and running in no time! I would recommend him any day.

Kevin was great. my wife and I are on a road trip and her ipad stopped charging. Kevin ordered the…read morepart overnight and UPS was delayed due to weather. We looked at repair shops at our next destination but again we would be at the mercy of UPS (and also spending $30 to $100 more than Kevin quoted us). We decided to stay one more day, UPS delivered, and Kevin had it back up and charging within an hour or so. My wife is incredibly grateful as am I! Great business, I highly recommend it!

Kevin installed a screen for me did a good job at a fair price, Had an issue with phone after that…read moreand he took care of it immediately. Great service I am pleased.

Very professional, Terri was very helpful and committed to…read morecompleting the job. Was done ahead of the schedule at a reasonable price.

They do not warranty the accessories they sell. Had something go bad less than thirty days out and…read moreall they said they could do is sell me a new one. The first one I bought was quoted $40 went there was $50 went back wanted to sell me same thing for $60 less than a month after first purchase.

My mom's old AT&T iPhone 6s was finally dying. So, we decided to add her to my Verizon account. We…read moreconnected with Tessa. She was way more than professional and helpful. She went above and beyond to get us set up with new phone line and a new phone. She made us aware of a different device deal that also allowed us to upgrade an existing device. My mom is a senior citizen and isn't very tech savvy; Tessa was super patient and went way out of her way to help my mom finish the set up on her phone. My mom was nervous about switching over to Verizon because she had been with AT&T for so long. I've always been a Verizon fan and Tessa showed my mom why today. Great job, Tessa! I appreciate all the kindness and care with which you supported my mom in the switchover to a new phone and new carrier.

Visited family at the Lake and for some reason my iPhone couldn't get any reception. I know it can…read morebe spotty at my in-laws house but even in town my GPS wasn't working. Mike helped me out and troubleshooter my phone. First reset the phone and then swapped out the SIM card. Seemed to do the trick, but it actually still wasn't working well. The next day, I went back and Mike helped me talk to Verizon support and had them send me a new phone since it was less than a year old. The next day my phone arrived ($12.99 for FedEx) and I went back to see Mike so he could help me switch phones. We backed up my phone and then setup the new phone. He said I could stay as long as I needed so my phone app could download all of my apps. Mikes a great guy and helped me for hours without even making a cent off me. Please see him if you need any cellular related at the lake.