FIRST OFF YOU PEOPLE READING THIS-YOU GOT INTERNET OR PC PROBLEMS?-MAKE THE CALL TO COLDWELL COMMUNICATIONS..... Here's our story...Mike & Sabrina had been out to the house about 7-10 days ago to assess our internet and non working computer issues...they got us up and running just OK but still slow service...so a recommendation was then made-accepted and ordered... So today the Sunderland's had a big afternoon planned because Mike and Sabrina from Coldwell Communications had a 1pm appointment to install- As usual a pre-call from Mike to tell us he was on the way and arrived a little before 1...He pretty much greeted me and said...let's get started in your wing of the house first....OK so much for small talk....Mike was all business....John armed with his written list of questions and Janis with her approach to just fire off questions "AT WILL"....Today was the day our eero was to be installed for our internet service....not positive what it does exactly but we now have the main "box" in our communication closet and these pucks around the corners of the house that didn't previously provide any or slow internet service before in our tri-level lake home+ dock, garage, and She Shed! Fortunately - Sabrina could feel I needed a clearer picture of how this eero thing worked....so she gave me individual attention to get past the "say it does what" part...Thanks so much for that! 2 hours later 3pm - Now we have successfully got....Fabulous computer boot up - no more grinding and churning and opening one icon at a time.....and more places to enjoy our devices! Sidenote: Retired, and use TV for information, PBS, Nascar, & Football entertainment + and our laptops for everything else from financial tracking to recipes...we might be in our middle 70's but most days I am still pretty much on my phone, watching a DVR'ed soapy's, or loading pictures onto Ancestry.com...So thanks so much Coldwell Communications...I learned two new words today eero and Ro-ku..not sure how they really work 100% but enough to know I'll soon be crafting and streaming movies from the She Shed this spring!... read more