We gave Kirsten a gaming pc to upgrade for our son for Christmas. We paid her for the parts and at…read morefirst she was good at keeping us updated. But we haven't heard a word from her in over a week. Won't answer our phone calls or emails. All we want is at least the pc back . We will forget about the $300 we gave her for parts! If anyone has any information on her please feel free to message us. I was dumb enough to meet her in a public place to give her the PC since she had such a busy schedule. Don't use her for your computer needs.

From the owner: The IT Geek is a full-service technology solutions provider specializing in computer repair,…read morenetworking, and electronics support. We deliver fast, reliable, and affordable services for both home users and businesses, including system diagnostics, hardware and software troubleshooting, network setup and security, website design and management, social media and digital support, as well as repair and services for a wide range of other electronics and devices.

If I could give 10 stars, I would. Michale and Sabrina, owners, upgraded my existing slow internet…read moreservice from CoMo. Excellent excellent communication on the work to be done, installation of a new nest system, and follow up for activation. Recommend very highly!!!

Absolutely wonderful and very professional! He even helped us through the process of a warranty…read moreissue with the laptop company that was giving us the run around. He is fast and had us back up and running in no time! I would recommend him any day.

Excellent customer service,pricing is more than fair. Would recommend highly,very friendly and…read morehonest

Very nice and polite. Was expecting to pay $80 bucks but he was honest and all the phone needed…read morewas a good cleaning. And guess what?? He will come to your home n repair your phone!!!! Thank you so much I'll be calling you about my phone screen soon. $50 bucks what a steal :)

The only person that offered same day fix and the best pricing, very kind and quick to respond…read more Although location was a little confusing, I would highly recommend.

I'd leave 0 stars if I could…read more My nephew dropped his ipad and the screen cracked. It was still functional, but we didn't want him to scrape his fingers. We were visiting family at the Lake and I googled ipad repair and found Off the Hook. I called and the gentleman said he could repair it for $90, and I let him know I'd come by the following day. The next morning, I contacted him to confirm that we were coming and and he gave me his address. Driving up, it turns out to be in a sketchy trailer park. I guess I should've turned around right there, but the gentleman sounded professional on the phone and I gave him the benefit of the doubt. We get to his trailer and the man says that he has 2 customers ahead of me, and I show him the screen and ask if we can come back after lunch to pick it up, which he was fine with. After lunch, I contact him to see if its ready and he says it will be done in 20 mins, so I tell him that I will come by soon and just wait outside. We arrive and in 10 mins he comes out to my car with the iPad. The screen looks fine but lock screen was on, which was kinda odd, but I assumed that he had to reset the iPad and then didn't have the password and for some reason entered in random numbers a few times to get locked out for 1 hr. I was unsure about paying but I didn't want to wait for an hour, and he had to leave. He let me know that there was a 30 day warranty and not to worry, so that gave me some relief. An hour or so later, my nephew tries the ipad, and the touch screen doesn't work. Ugh. I immediately contacted the vendor and sent him a video of us trying to get the ipad to work and the touch didn't do anything. He said that he was receiving another screen the next day, and he would replace it. I thought he got a defect and I wasn't too concerned. The following day, I called him mid-afternoon to see if he had received it, and he said the tracking was originally for the morning delivery but updated to 8pm. I let him know we would be leaving the lake the next day and that we planned to go canoeing, but could come early to get it done. I didn't get a response that night and the next morning I ask if he received the screen and told him we could come by after canoeing. He says it should be here today and he apologized. After canoeing, I asked if we could come by, and he said he was running errands but is trying to hurry to resolve this issue. I asked if he had an estimate, and let him know that we planned to leave that evening. He says "if i'm not back bf you head out I'll refund". I let him know that we'd prefer to get it fixed rather than get a refund. He doesn't reply and at 8pm, I let him know that we are leaving and to please process a refund. No response. The next afternoon, I told him to confirm if the refund had been processed, as I hadn't seen anything on my side and he said "Yes, it'll be done today". I don't get a refund, and for the next week, I message him almost daily with a status update, as I'm now getting concerned that we got scammed. I get different excuses; his phone got stolen and he can't get into Venmo, he's waiting for money to transfer from his square account, he's getting a loan from his bank and waiting for it to clear, and finally that he's got something personal going on in his life outside of business. Sadly, after 16 days of excuses, I tell him that I'll need to process a claim via Venmo if I'm not refunded and that is where I am right now. He confirms 6 times that he will refund me, and somewhere in there he mentions deducting the cost of the screen, which was never mentioned previously, and its defective. Do yourself a favor and go to a legit store. There is one by Andy's ice cream shop that is a normal business. Sadly, I had to learn a lesson the hard way. If you search his other reviews, there are many other issues, and he mentions that nobody reached out to him prior to leaving a review. I've given him now over a month to make this right, and I'll attach my text thread as proof so he can't say I've never tried to work it out. This is no way to run a business.

Called to have my mower picked up for the deck not engaging on a Friday and was told they would try…read moreand get it on Friday but if not it would be Monday, left it sitting in the driveway Sunday evening for Monday pickup. Called Thursday to see if they had found anything and was then told it would be 3-4 weeks before they would look at it, told them to just forget it. Typical lake business that doesn't do what they say they're gonna do so if you like getting F'd around this is the place to go.

Went to Motor Hut today. They instantly helped me, put a new bar on my chainsaw, put it back…read moretogether, added a clip it needed and did it all in like 8 minutes. Absolutely amazing!! Best ever! You'll never go wrong with these folks! John Koehler