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    Computer Care & Repair

    5.0 (1 review)
    Open 10:00 am - 5:00 pm

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    11 months ago

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    One Stop PC Repair

    One Stop PC Repair

    (7 reviews)

    I met Ty approximately 10 days ago. I was dealing with issues of malware, cybersecurity, privacy…read moreand computer performance on my laptop that I used for professional and personal purposes. I called Tyler following referral to other computer repair services. These other vendors promised either exorbitant fees for their work while taking possession of my computer for an unspecified period of time and/or required their travel to my home for laptop repair, as they had no local facility from which to operate. Ty welcomed me into his home office and immediately and efficiently analyzed my laptop's issues, installing some applications to assist in my current and future computer use and further correspondence with him. In the process, he communicated his observations and educated me in the work he was performing. All of this was accomplished in a kind, respectful, professional, and patient manner of carefully handling and correcting the issues I needed resolved for a much more cost- effective price than I had received from any competitor. Towards the end of our discussion, Ty indicated that a function he provided was in working with a local church to provide refurbished computers to individuals benefitting from these services; the computers utilized were achieved through his practice of working on computers that were no longer able to fulfill their customers' needs. To that end, I brought an additional laptop computer that I had at home to Ty's attention in an ensuing visit. The laptop was one I had purchased new approximately a year prior, only proving operational for a 6-month period of time. I sent it to the manufacturer for warranty repair, to be informed that I had purportedly poured water into my computer, and therefore, would not receive warrantied repair of the laptop before its return to me. Tyler was able to assess that the screen was damaged, with the computer in working order, and provided me with low-cost options to make the machine fully functioning again. I also had older laptops that were no longer supported, due to age and condition. For these computers, Ty removed the hard drive of each, backing them up to a functioning computer, and providing me with all hard drives to allay any privacy concerns of others' access to my personal information. The computers then became components of his church computer refurbishment program. I am profoundly grateful that I was able to connect with Ty in this process. His attitude throughout has been generous, productive, professional, and efficient. He has been accessible for follow-up questions and input and has been a wonderful example of local business still based upon exemplary customer service principles!

    Ty did an amazing job with my computer. I was completely satisfied and sorry I did see him sooner…read more Great job thank you Ty.

    Net 2000 Computers

    Net 2000 Computers

    (6 reviews)

    My experience was negative from the start the woman at the front desk was rude and obnoxious. When…read moreasked if she could put software on a 1TB thumb drive so I could download it on my new computer she said she thought so, but with no guarantee. I said ok, she then asked me if I wanted her to label each file, and I said just download it as it would appear on my computer as if I loaded it with a DVD/R/RW drive because many computers no longer come with DVD/R/RW drives. She responded looking down over her glasses and waving the disc's and thumb drive at me with each syllable DO...YOU...WANT... ME... TO... LABEL... EACH... FILE... ON... THE... THUMB DRIVE... My response was "Really... you're going to talk down to me now?" She said you know what, and hands me back the disc and drive and says goodbye, and then a man at a desk also there say's goodbye, goodbye. I took my property and left. I'm a professional photographer and I would never treat a potential customer with a rude, obnoxious, and arrogant attitude like that! I DO NOT recommend NET 2000 COMPUTERS, avoid this business at all costs! There are other computer services in the Binghamton area that are kind and curious to their potential customers and they deserve your business.

    My experience with them was rather good. Repaired external hard drive recovering save about 200…read moregig worth of stuff. Cost about $50, which is less than a diagnosis would have been at Computerman. I will certainly return to Net2000 if the need arises.

    The Computer Shop

    The Computer Shop

    (3 reviews)

    Long story short I bricked my power supply and needed to get it replaced. I paid for them to order…read morea new psu and install it into my system, which they did seemingly flawlessly. However when I went today to pick up my system it did not come with the extra cables that came with the brand new power supply I paid for as well as the power cable. I was more focused on finally getting my working pc home and forgot to ask at the shop. So I called a few hours later to be told they threw away all the extra cables. Guess the power cable isn't need huh? This is grossly negligent. I don't see how a repair shop would just throw away perfectly fine cables, especially when they belong to a customer. This review would have been 5 stars, actually, I don't use yelp so this review would have never existed if this shop just didn't "throw away" my cables. Edit (IMPORTANT): I'm going to leave my original review mostly unedited because I feel like I should. I got a call today saying they found the box with my extra cables including the kettle cable that powers my psu. I went and picked it up and had no problems. To clarify, the repair job itself seems to have gone perfectly. It was being told that my cables were thrown away before I had even come to pick up my pc that irked me. I think communication could be improved, such as asking the customer if they would like to keep extra cables and accessories or not. And at the very least you should be giving customers who buy a psu for repair, their kettle cables so their system can actually power on.

    They did a super job getting me up and running, communicating thoughout the process. Reasonably…read morepriced and quick and didn't try to sell me a new computer!! I very much appreciate their customer service.

    Computer Care & Repair - itservices - Updated May 2026

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