I met Ari at BlackStone Networks through my property management company in Santa Ana. I leased a…read moreproperty to start my own golf company and quickly learned my building didn't have high speed internet run throughout their property. My entire business runs off high speed internet, so I was frustrated and worried until meeting Ari. He quickly told me they can run fiber and get me 300/300 mbps. Within 2 weeks, he had me up and running with his talented cabling team and now I have no worries about high speed internet. Thank you Ari and BlackStone Networks for saving my business before it even started! I would HIGHLY recommend BlackStone to any business needing internet or other computer-related services.

Excellent Service!!! They answered my call right away. I will be sending clients your way! Thank…read moreyou again.

I finally decided to breakup with my cell provider after several years of grueling & unreliable…read moreservice. Verizon was recommended by a handful of friends that said they were very pleased with their service. A new location was erected nearby my work so I decided to head over and see what options they had. The store is located on the first floor of a two story building in a small shopping center on the corner of MacArthur & Bristol. When I stepped inside, it looked clean modern and well appointed with accessory displays throughout. The associate was working with someone so I waited for about 10min or so. When she came over she apologized for the wait and I began to discuss cell phone plans. She offered some great plans which included internet as well! So not only was I breaking up with AT&T, I was breaking up with Spectrum, too! They offered a sweet discount on the iPhone 17 Pro Max, so I went with that. About 20min later, I had a shiny new iPhone and sparkling new cell service & internet to boot. I'm still working out some of the kinks of having new service on a new phone but all of that is par for the course. Overall, I'm very pleased with my experience and I'm hoping it will the start of a long & happy relationship.

Mom and I came to this location to get her new phone activated. The only available associate at the…read moretime was Chris. I explained that we needed to get the new phone activated and so we could return the other one. He began looking into the account and said this can't we returned (referring to the new case cover I had also brought in) in which I replied I am not here to return any accessories I'm here to activate this new phone so I can mail in the old one back. He then proceeds to say oh there's an activation fee to do that if you're not in the account. Never even cared to ask for my mom's ID to even check himself. I could tell from his vibe he did not want to help us so we left another location on harbor st. At that other location they were very welcoming and the associate there was very helpful in confirming that mom was associated with the account and no need to pay for an activation fee. All in all Chris was very Rude!! Do not got to this location on South Bristol st.

We've hired OC WiFi Solutions for multiple projects, full home network build-outs, enterprise-grade…read moreWi-Fi, and several Ubiquiti camera systems across different sites, and the experience has been consistently exceptional. Ryan is a true professional: knowledgeable, transparent, and relentlessly solution-oriented. He walks you through options up front, explains everything in clear detail, and always finds the right path, whether that's a smart alternative or a custom configuration. His workmanship is top-tier. Cabling is tidy, equipment is labeled, racks are clean, and everything is optimized before he leaves. Installations are fast and efficient, with zero wasted time, and his communication is excellent from quote to final hand-off. Post-install support has been just as strong, with quick responses, helpful guidance, and proactive follow-ups to make sure everything is running perfectly. If you need Ubiquiti done right, Wi-Fi coverage, networking, security cameras, license plate readers, access control, or multi-site deployments, this is your team. Ryan and his crew are some of the nicest, most trustworthy people you'll work with, and the results speak for themselves. He's completed numerous sites for us already, and we'll continue using OC WiFi Solutions for many more. Highly recommend.

These guys are outstanding. I got a few quotes before using them, but the other IT services were…read moreconfusing. OC Wi-Fi Solutions, on the other hand, very quickly understood what I needed. It wasn't complicated. They did everything quickly, professionally, and with no hassle. They basically added access points through the ceiling and under the roof, hardwired my stereo equipment and ran cabling all over the place -- totally curing our Internet problems. Reasonable price, too.

Don't waste your time coming to this location. They have a tablet that you check into when you…read morearrive and we thought that was really cool. Unfortunately not all techs follow it. A gentlemen that was at the back on the line tried to get a younger male tech to help him while skipping the line. He was told he has to wait his turn. He then waited till he saw another tech, an older gentlemen with a different shirt, finish with a customer and that tech didn't care about the line and just helped him right away. So they rest of us had to continue to wait while he got to skip the que.

Horrible customer service, never call you back after leaving multiple messages, rates go up 30-40 %…read moreafter " Promotional Period" ends Hours on the phone with no solution & a lot of runaround, double speak, & deception I Do NOT recommend doing business with Spectrum services at all

One month service now and it's mixed. Installation went smooth and the employees I dealt with were…read moretop notch. Today we have an outage and it's going on 5 hours with no update. Have two people that work from home and it impacted us. Can't reach a live person to see if it will be down tomorrow in order to make work plans. Understand everybody has glitches but need a better system on informing people about outages. Still won't go back to cox.......yet.

Cityside Fiber turned a very negative experience into a 5/5 positive one…read more The Director of Customer Relations reached out to me (Strider) personally and offered several options to resolve the issue. I accepted one of them, and I also want to say that I genuinely apologized for my part in how things escalated. Just one business day later, Jon-Michael from Technical Support contacted me and scheduled a new installation date. Mike (hands down their best technician) came out, quickly diagnosed the problem, and set up a new system that has been working flawlessly ever since. I can't say enough good things about Mike's expertise and professionalism. Logan also helped get the system configured and running smoothly from the virtual support side. I am now more than happy with Cityside Fiber -- both as an internet provider and as a company overall. If you're having any issues with Cityside Fiber, my strong advice is to escalate to one of the people mentioned here. Strider, Jon-Michael, Mike, and Logan are all true professionals who will do the right thing for you.

Great experience at this Spectrum - came to drop off some old equipment, and Richard was fantastic…read more Helped out with a deal on my account, some fun chatter on the holidays, really just a great experience. Much appreciated and continues Spectrum customer service - Carlos, Abel, Nathan, and Elias all helped as well with installing new equipment. All prompt and competent, got all jobs done - really appreciate all of the service to get set up.

Worst customer service ever. Not only do they have employees just walking around not acknowledging…read morepeople that have been waiting over 20+ minutes but there's no customer service here whatsoever.

Right Click is just amazing. They helped us not only set up one office, but two offices, for 2…read moredifferent companies with conference rooms, workstations, multiple users. Not to mention interconnectability between the 2 different companies so I could manage both remotely, and in each office. Their provided all the equipment needed and great prices. When I started buying computers from Best Buy and doing it myself, I realized quickly I was in way over my head. They spec'd out all the computers, printers, phone systems, and got us up and running. Far better than I could've imagined. Standup guys who are committed to delivering excellence setup, service and care. We so appreciate their patience, dedication and hard work in getting our offices setup. Thank you so much Right Click!! A very trusted partner.

Amazing Service, both remote and premise at location. Extremely professional and highly…read moreintelligent support. We are a SaaS and appreciate the professionalism, effeciency to respond, and the overal service was amazing. Thank you patrick

Just popped by here to drop off a modem and router from a rental house but then asked Oscar, who…read morewas waiting on me, if they had any deals on internet since that's all I use from Spectrum. I'm paying $91 a month for 1GB and Oscar said that was pretty expensive. He asked me if he could bundle a streaming service to lower it to $66.35 a month and then said I could cancel the TV after a month and then the internet cost would drop to $41 a month. Quite a savings and I appreciate Oscar pointing this out. I went with that deal and thanks again for the great service and price cut, Oscar!

When you read my reviews you get the full story where it began how it morphed over the years and…read moreended with the new entity that became the greedy Spectrum cable. Paragon Cable was a major US cable television provider in the 1980s and 1990s, notably operating in areas like Portland, Oregon, and Texas, and of course in SoCal too before being acquired by Time Warner Cable, TW finalized the deal for all its assets by 1999. Yes I have been a loyal customer since I moved to SoCal. Times Warner was amazing, Yelp didn't exist then or I would have rated TW 6 stars. I'm glad I never allowed autopay or they would have double charged like they did to a few reviewers above. Every month they jacked up the bill to now over $250 a month. They super charged people when they decided to bundle 500 channels, who needs 500, I worked 2 jobs I feel lucky if I made the time to watch the news every night plus just 1 news show Foxnews, imagine that they feel comfortable ripping off people n completely disregard customer loyalty. TMobile offered me a ridiculously cheap package but my husband is against changing bc we are dealing w his cancer which drained me of all energy so we just put up w the price gouging. We agreed a year ago to the streaming service called Xumo so I got a discount initially during the introduction of this new service, well I can tell you the stress I went through, it crashed for no reason time and time again leaving us w zero service but it gave us free Netflix which caters to the woke crowd, I escaped communism n I have no use for movies bashing freedom n promoting socialism, their radical agenda. Xumo has been decent lately but what is not acceptable is their jacking up the price. So no I don't recommend this company unless you have relatives in Mexico and Canada where all calls are unlimited n free in their bundled price. So indirectly we are supporting illegal immigration and paying through our nose for all the folks calling Mexico and Canada.

It's great when it works. But be aware that you are on your own when something goes wrong. The…read morecustomer service is an absolute rubbish. A few months ago our Internet speed went down from 100Mbps to 3Mbps. Yes, three. It took them about 3 weeks to get it fixed. In the process I have been in contact with mediocre customer service reps that are trained to copy/paste boiler plate responses. It doesn't matter whether they've given you an answer or ETA. They'd always ask, "Is there anything else that I can help you with?" so they can end it asap. This time around I had to move my service to a different address. The first rep that I talked to set up the install schedule. A day later I still didn't get any sort of confirmation. I contacted them again. Turns out that the schedule wasn't made at all. So I had to make another request. The rep that I chatted with this time was extremely slow and couldn't get a grip of the issue and task to be done. In the end, the install was scheduled. But wait... I ain't falling for this again. I immediately contacted them again to see if there was an install scheduled. Yes, there was, except that it was scheduled to be done at my OLD ADDRESS!! How can they mix this up?? Come on.. transfer of service to a new address that you were aware that was not in your system yet. Need any more clues on where to send the technician to? So, it took me the third time to get this simple job done.

HORRIBLE COMPANY!!! Constantly having outages, unable to make changes to account, random and…read moreunnoticed price hikes, customer representatives on phone are utterly useless. It took me nearly 5 hours to even cancel my service. Whatever you do DONT GET YOUR INTERNET FROM THEM. So excited for when google buys and destroys them