Went in to purchase air filters for my vehicle. Customer service is top notch. They broke down the…read morecost of the air filter depending on the price and quality, giving me essentially three different tiers to choose from. The associates I spoke with was Logan and Stephanie, with Logan even explaining on how to do the installation on my vehicle, the direction it was to be installed correctly on my vehicle. Logan, even recommend a cleaning kit and how long my air filter should last, which is almost 100,000 miles. I will definitely be back to get their feedback on other parts I need to install on my vehicle. I know there is an Autozone around the corner, but I highly recommend Advance Auto Parts for their customer service. After speaking with Logan, I definitely would go back for a new battery, which they would install and get rid of my old battery. I went to another competitive store a year ago for my battery and I kinda had to beg for them to assist me in installing my battery, which they finally did after bringing in my tools. I can install and replace a car battery myself, but if I am spending money every couple of years for a new battery and they are willing to install it. I would definitely go back.

purchased Universal Joints(3x$20).. never removed from boxes.. but because I had them over 45 days…read morethey would not refund only store credit.. I'm no longer a customer

I would have no problem recommending these folks…read more Best Walmart Auto I've ever seen. They're nice, professional, and fast.

I recently moved here from Birmingham, AL and called the North Augusta Autozone to get a price…read morecheck for a battery for my car. After she told me the different prices for the batteries with warranties, I asked her if they were going to install the battery. Her answer was, "If we can get to it.", then she hung up.I WILL NEVER CALL AGAIN AND I WON'T GO THERE AS A CUSTOMER. Thank You for showing me in advance that YOUR CUSTOMER SERVICE SUCKS.

After my car battery left me stranded in North Augusta (and someone jumped my car) I searched for…read morethe closest Autozone because in the past someone told me that they can check how well your vehicle's battery is functioning. It's true, they have this amazing, little machine that hooked up to the terminals like jumper cables and checks what percentage your battery is operating at. A sweet gentleman, named Patrick, braved the cold outdoors and hooked my battery up. After a few minutes of pushing buttons on the machine he shows me the screen--that I couldn't understand, and told me that my battery was operating at 12%. Boo. Then, instead of telling me that I needed to purchase something right then and forcing the most expensive thing on me (because I would have thought I needed it immediately, I didn't want to live at the North Augusta Autozone until my new battery could be shipped there), he asked how long I had owned my current battery and then encouraged me to contact the original dealer and check the warranty... and get this, he told me that because he didn't want me to have to purchase something more expensive when I could, if it was still under warranty, get it exchanged. I know, I know, he could have had me. Instead he was genuine and acted for the customers' interest and probably gained me as a return customer. Anyone willing to send a customer away because it is in their better interest tells me that they really care about me as a customer and that they really know what they are talking about. I didn't purchase anything but I will be going back here again, without hesitation, if something else comes up and I need their services.

Ambience. A Service. A…read morePrice. A Today was a good response on a Saturday. Young Service person was very helpful in identifying car and possible antifreeze to put in my infinity j30 vehicle. After looking under hood , he recommended that I wait until the engine light comes on or if the overflow tank for radiator fluid falls below minimum. That's what I call good service. No hard sell.

This store is probably the smallest store of this chain that I have seen. The people are helpful…read moreand the layout is familiar. This place will do if you are looking for your standard parts and car care items. The things I do not like about the place is that it feels dirty and although they carry items that you will find in other advance auto parts they do not carry all the items that I would come to expect.

This is a fantastic store with an amazing staff. They are helpful, courteous, and helped me decide…read morewhat sensor I needed, and they had it in stock! They are so much better and helpful than their competitors down the street.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I went to a mechanic to get my head and taillights replaced and felt like the shop was…read moredisrespecting me and wanting to rip me off. I decided to try and replace them myself and went to O'Reilly's where Mike (Michael?) completely made my day! He was friendly, attentive, caring, helped me choose affordable lights, and even came out to my car and taught me how to change the lights, in addition to other parts of the car. He went above and beyond to help me and made me a loyal customer for good. It is rare to find young people like him these days! Please give him recognition.

I walked in on weekday and was a bit a rush. I know O'Reilly will answer your question and give you…read moreadvice on your repairs. This really is important and helps when you need a second opinion on a repair. Today, I was hopingm to just pick up a few things and be on my way. The problem was I saw there were four employees. Three employees that look like management were all helping someone in the back. This left one employee managing the store. I walked in hoping to just complete my purchase and be in and out, two people were in line ahead of me. The person talking to the cashier was talking about the repairs and the correct parts they need, which is perfect, but in about five minutes a long line appeared. I probably did not get to the cashier until a good 15 minutes. I saw the three employees walk by several times, which left me confused as to why it took three people to look at one customer issue, while leaving only one cashier to handle the store.

I purchased a battery for my motorcycle at the Napa in Waynesboro, however they sold me the wrong…read moresize. Since I was going to Augusta, I exchanged it there. They gave me the correct battery and charged me extra money. However, 8 weeks down the road, the battery wouldn't even hold a charge. When I tried to return it in Waynesboro, they pointed out to me that the battery was 2 years old. When I called the Augusta shop they claimed they had no record of my sale and unless I could find my receipt there was nothing they could do. Now I'm out $200 on a battery that didn't even last me 8 weeks because when I exchanged it at the Augusta store they exchanged for a battery sitting in their stockroom that was 2 years old.

I had to get some major work done on the shocks/struts of my car and I called around for parts…read more Napa had the best prices of all the other stores. They ordered them right away and gave me a timeline. The parts were coming from two different warehouses. The timeline was off by a day and I had to reschedule my appointment, but I got what I needed. The staff was nice and offered suggestions on local auto mechanics, which I called but never got back with me. Not sure what that was about. If you're looking for reasonable parts, this is the place. My advice is skip the advice.

Store was busy when I went Sunday morning around 10am. I needed a battery check + battery change…read morefor my vehicle. There were only 2 employees, but they were doing their best with the situation. Lots of customers in and out. I had to wait about 15 mins while technician was finishing another battery change. Once my battery was purchased, it was a super quick install. Very professional.

Went to autozone for a battery test. I ended up having to buy a new battery. After the quick…read moreinstallation, I went to crank my car and it unfortunately would not start. After having a few people look at it, Brett and a colleague spent ample time inspecting further and found the problem. Brett kindly spent the extra time and went the extra mile to fix the issue myself. Purely out of a kind heart!! I am blown away by the incredible service I received at AutoZone.

Fair gas prices and plenty of snacks and drinks to buy and you also get point with you phone…read morenumber on gas and other items.