My bike hadn't been serviced in a really long time, I mean a really loooong time…read more Having driven past Deens Garage for many years I took the plunge stopped popped in, observing all COVID precautions. The staff were attentive as I described my bikes many issues and they were mire than confident they could bring new life to my tired bike, we will set it up right for you, was the claim! A date was agreed as to when to bring it in. I dropped my bike off the following week and then waited for the call to be told all the things that were wrong with it, it was an extensive list but I knew it was coming!! After the call confirming all the things that needed changing and adjusting, mainly changing in my bikes case! The price was confirmed and actually I didn't think it was as bad as I had expected given the many years and hard miles my bike has covered. Upon collection I was pleased that my bike had actually been, not only mechanically restored but it had been give know a good cleaning!! They had the old bits they had replaced, apparently they had some negative experiences when people come to collect bikes and disagree with certain items being replaced. I was extremely pleased with the service as my bike rides like new!! If you need a new bike or have one that needs servicing and you can get to Deens Garage I highly recommend them.

Really slow ponderous service. 3 people in the shop and only one seeming to serve a queue of people…read moreout the door. The rest chatting and seeming to just shuffle around in the back room. Took 20 minutes to be served after waiting 6 weeks to fix a broken bottom bracket and crank. When I left they hadn't bothered to check my tires were inflated so I couldn't cycle it home. Avoid the place, it's amateur hour customer service.

Thank you so much Rob for helping me choose a good first bike at Catford Halfords. He was very…read morehelpful and informative. couldn't be happier :) Good bike, Good service

I recently went to Halfords as the headlights on my car weren't working so I assumed I needed new…read morebulbs. The large store's based on a somewhat retail island across the road from Catford station, just before the bridge, and has ample parking. Because I got to the store when it was dark and raining, I was asked to come back the next day if I wanted them to fit the bulbs. I have no idea how to do it so was more than happy to come back then. Roll on Sunday and the sales assistant decided the best way to find the bulbs I need was to take a look at my car. After a bit of fiddling and popping my bonnet, it was deduced that the bulbs didn't need replacing, but a wire had detached somewhere so the bulbs weren't lighting up. In two seconds he fixed it and I was all set with nothing to pay! Considering five out of six bulbs weren't working, and it costs £5.99 to change EACH BULB (before even considering the cost of the bulb itself) the guy saved me £££s! Top stuff from Halfords!

I just called to get advice on my bike brake disc, the gentleman was ever so helpful, i know he was…read morenot obliged to give advice over the phone but he did with a good attitude too,, previous purchase in this same shop was also very good service, Will be recommending this BLUE DOOR CYCLES to others , thanks for your helpful service Sir

This shop is fantastic. Staff are friendly and knowledgable. If they don't have something they…read morewill order it in for you and can make recommendations if you're unsure. They sell a lovely range of men's, women's and children's bikes (and trikes) as well as all the accessories and a selection of clothing.

For cycling fanatics or just a slightly alternative afternoon activity, London Recumbents in…read moreDulwich Park offers a huge selection of recumbents, tandems and alternative bikes available to hire. Dulwich Park itself must be one of the best kept parks in London made even more enjoyable by racing along in a side by side tandem tricycle. Great for a family day out or exercise that is more enjoyable than the gym and with prices starting at just £7 an hour, you have no excuse to spend the day sitting at home.

Because of my physical problems I cannot ride an ordinary bike, so I went here to try their Hase…read moreKettwiesels. The staff were friendly and knowledgeable. In the end I didn't buy from them as I could only afford a 2nd hand trike. However their main business is renting out trikes for people to ride round beautiful Dulwich Park. Go and hire a trike for 30 mins and have a fun time round one of London's less-well-known parks.

As I am lucky enough to go on a ski trip once a year these days, I typically leave it late to get…read moreeverything in order. Oddly enough, there is always that one or two things that didn't survive the last trip. I needed to get some additional gear for my trip and randomly came across Finches in Forest Hill. Tucked right across from the Forest Hill station, this is a really big shop that specialises in all things ski and snowboard related. The staff are really friendly, but nowhere near as friendly as the shop dogs, especially their golden lab! All the staff were really helpful, pointed me in the right direction, happy to talk 'shop', gave some good advise on a couple places at the new resort I was heading to and their prices were quite good. Overall, I was really happy with the experience and will definitely be going back their for all of my snowboarding needs!

From the owner: Same day bike servicing by our experts from £45. Great…read morerange of bikes & accessories in stock from Lapierre, Raleigh, Scott, Diamondback & Cinelli. Ski & Snowboard equipment & clothing available all year round & on sale from March until November with servicing winter only.

Girlfriend's birthday approaches, so the mad rush to find a present commences!…read more Now she strategically dropped many hints that she wanted a vintage bike, so i figured this year would be easy, until i remembered she is quite the picky one... After trolling through the interwebbings to the point I had enough bike knowledge to work at halfords, I found a place that sold a bike that was cheap enough for my wallet, yet didnt look like it ;) The only problem is that the website looked worse than my year 7 IT word art PowerPoint project! Im sure nowadays in year 7 kids are actually building the next facebook! Not to be disheartened by the website, I decided to find out where they were located. Luckily they were only a 25min drive away, so instead of risking my credit card details being sent to a Mongolian 'prince' im order to 'help' him give me a reward, I decided to visit the store. Upon arriving, you enter a mini industrial estate (watch out guys, ur tom tom will actually lead you to the road after the estate entrance). The estate looks like an abandoned area, but if you make your way all the way to the back, you will find a little door where the shop entrance is. All I can say is that the website does not do the company any justice. The staff there are really friendly and know their stuff. You can test ride bikes, and they will assemble bikes that are not on display just for you to look at. I spent the whole day there trying to decide which bike to get my girlfriend (the things I do for her!). Once I did, it took me another 20min to fit it into my 3 door ford focus, lol! When you buy a bike, they offer a free service for your bike after 6 months, so you can pop in to make sure your bike is still in working order. All in all, good shop, not so good website. PS, in the end after all that, she didn't like the colour, lol

(Sorry it's a bit long, but please read)…read more A little while ago in May 2013, I needed to buy something for my bike. After a quick Google search, I found the part I needed on Discount Bicycles. It was the cheapest I could find and it said that it was in Stock on their website. I placed the order and paid using PayPal, the order page I was on said the item would arrive in 3-5 working days. The first thing that I thought was a bit odd, is that I didn't get a confirmation email of my order. This meant I didn't know the order number or when it would be dispatched. At the time, I thought nothing of it. A week passed and still I had not yet received my order. I pinged off an email to the company asking where it was. A couple of days later I still had not received a response, so I deiced to give them a call. The man I spoke to wasn't very helpful. I asked for my order number, which he gave me begrudgingly. I also asked for my order confirmation to be emailed to me (that never happened) and inquired about when I would receive what I paid for. I think he plucked a number out of thin air and said it would be sent in 1 working day, and that I would have it by the weekended. Needless to say it didn't arrive by the weekend, I gave it a couple more days and rang them back. I spoke to the same person as before; however, this time he was very rude and didn't want anything to do with me or my order. I asked again where it was, he said it was out of stock with them and their suppliers and would be another SIX weeks before I received it! I questioned him on what he said before and also asked why it said it was in stock on the website. He said something along the lines of "I think you better leave it now, I can't be bothered with this". When I began to express how unimpressed I was with his customer service, he simply slammed the phone down on me. I sent a further email that same day, saying what had happened and that I wanted a full refund so I could take my business elsewhere. A few days later and this email was not responded to. Again I called up, this time I phoned a different department. I asked for a complete refund of my money. I also asked why my emails had not been responded to. They just said, "oh they must have slipped the system". Thankfully I did receive a refund within 24 hours. In total, this whole thing took about 3 weeks; from the day I placed the order to getting a refund. This was 3 weeks off the bike! Nobody minds problems, it's how they're dealt with. I was very reasonable with my requests and didn't get angry or shout at them on the phone. I believe I was treated unfairly and not as a customer. They should have informed me straight away when they knew it was out of stock and not let me contact them. Discount Bicycles DO NOT deserve anyone's business and shouldn't be trading as a bike shop. I am very surprised they haven't closed down already, judging by other peoples reviews of similarly bad experiences. I will never be buying from them again and unless something is drastically done about they're customer service I don't think may other people will reorder from them in the future. My recommendation, order from the bigger and better companies like Wiggle, Evans and Chain Reaction.

Took my bike in for a well overdue service. The staff, older gentlemen, certainly know there stuff…read moreas they were quick to identify what issues it might have. Being the rider if the bike I thought only I knew!!! The price for the basic service is well priced and does what it says on the tin. They have a range of services available which cover different aspects. They assured me if it needed further work they would contact me before undertaking the work. The shop has a good range of bikes, children's, teens and adults. They also stick the usual array of cycling clothing. The real plus side to this shop is its location just a 30sec walk from Norwood junction station so if you commute to work via Norwood junction it is way to drop off and collect your bike. The only downside was they lost my number so I had to go back to the shop to see if my bike was ready, which it was so no biggy!! So all in all they do provide a quality service (minor hick up aside) and I shall be using them again in the near future that I am sure of. I would have given them 4 stars but they did misplace my number ;) So if you are in the area or thinking about getting a bike/servicing your existing ride hop off the train and give them a go.

Very helpful , took my bike there to have it serviced , did an excellent job , reasonable priceread more

Splendid customer service with positive energy attitude . Always appreciated the great serviceread more

I love you Decathlon!…read more Decathlon makes me sporty. OK - so I am (was) anything but sporty. But living next to Decathlon has forced me to become a (half) Marathon runner and a regular hiker. Decathlon does a great job of selling. Products are among the most competitively priced and the quality is not too compromised on either. For some reason, I always thought otherwise. Maybe because it's French? They never run out of stock for some reason. Good inventory management. The staff is very friendly. I have almost never had trouble finding what I need. They've always gone that extra mile to make sure I get what I'm looking for. Really glad to have Decathlon for a neighbor.