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    Comprehensive Doctors Medical Group

    4.5 (4 reviews)

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    Wenche Chung, MD & Kuoting Lee, L Ac

    Wenche Chung, MD & Kuoting Lee, L Ac

    5.0
    (13 reviews)
    0.8 mi

    I am SO excited that an integrative medical clinic has finally arrived here in the 626!! There is…read moreso much to offer for our health with the benefits of both east and west medicine but so many practitioners are opposed to the other. In the past I have seen many a western doctor that doesn't understand traditional Chinese medicine so they ask me not to partake in it. But I grew up on traditional Chinese medicine and it can cure a lot of things that western medicine has said they can't. For example, I had gallstones once and usually that means surgery but I took some herbs from a licensed TCM doctor and they were gone in a week! On the flip side, TCM doesn't have the cool stuff western medicine has like lab data and fancy scans etc. It's often stressful for me to be asked to choose one or the other practice and after a long time searching I am so so happy this place has opened!!! Dr Chung is starting in February but Dr Lee has already started and she is a gem. I can tell she really cares about her patients. I needed a new doctor when my previous one went on maternity leave and I'm so glad I found her. Dr Lee has both western and Eastern medical knowledge and she is kind and compassionate. I have already seen improvement in my eczema and other issues even though it has only been three weeks. She treats the whole body big picture style- physical, mental, lifestyle, etc. Dr Lee is also very natural oriented which aligns with my philosophies, she tries to go for natural vs medicine/supplement if possible and she pushes me to make my own changes in my lifestyle so I can be healthier because she is absolutely right that a doctor can do a portion to help but the individual needs to make the necessary lifestyle changes to meet the doctor halfway for full health. Dr Lee really takes the time to answer my questions and I don't feel rushed. You can ask for spa music during acupuncture if it helps you relax and she gives a button to press to call her during the "rest" time which is reassuring since I've definitely been in situations in other clinics where I've been left in the room and I needed help but no one heard me call for help. Dr Lee will take your blood pressure every time you see her! I've also met Dr Chung and I am looking forward to seeing him as he has a calm and honest demeanor. He also of course believes in TCM so the number of tools for fixing health problems is like doubled now and more unnecessary procedures would definitely be avoided this way. The office is clean. They take insurance for both acupuncture and primary care doctor which is a big plus, their is ample free parking in the parking lot, the lobby has a zen garden which is nice to look at it and calming. The place is a little hard to find... It's the section of offices between the golf course and the Plaza with Jokers Coffee. Thank you for the help!!

    Dr. Lee is a great acupuncturist. She takes care in her profession. I definitely recommend her for…read moreany type of acupuncture treatment.

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    Prime Family and Walk-In Clinic

    Prime Family and Walk-In Clinic

    4.8
    (38 reviews)
    1.6 mi
    Certified professionals
    Established in 2020

    post-teledoc, needed to follow up on my persistent nasal congestion and ear ache that was…read morestarting. booking appointment online was easy. I saw someone complained about having to enter their SSN to book an appointment online, I entered a mock number and was fine. I knew they had to verify info when i check in anyways. waiting time at the appointment was just a few mins. Staff was overall friendly. I had a really hard time communicating with the assistant when I'm in the room, pre-doctor. She had a mask on, and she spoke softly, and stood behind me to do the intake. I turned around slightly to hear her better but it wasn't much better. We did a lot of back and forth with the same questions she asked me, mostly her having to ask the questions again. It was a quick check, I had an ear infection and nasal infection. yay to 2026 The whole appointment was about 20 mins maybe. I got the right meds and gor better within 3 days as the doc projected. Will use them again if i'll need urgent care again.

    I found out my normal healthcare center i always go to does not provide covid shots so i searched…read moreon myturn.ca.gov for a local facility to obtain one. This clinic caught my eye since it was close and the reviews were great. I called and confirmed they took my HMO card before scheduling a same day appointment. The person on the phone was nice and provided all the information i needed and confirmed my insurance will cover it free. I went to the facility and they greeted me walking in and sign in was a breeze. I did had to fill out a first time patient form but i skipped the SSN and explained to her since i have insurance i shouldn't require it so she helped me skip that and once i was done; i waited like 5 minutes and i was let in by a girl named Leslie who gave me my covid shot. In another 3 minutes then i was out. She was very friendly and helpful. I was happy with my visit and plan to come back whenever i need any medical needs from them!

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    Louis Ho, DO

    Louis Ho, DO

    4.4
    (75 reviews)
    2.2 mi

    I've been seeing Dr. Ho regularly for about two years as my primary care physician for an ongoing…read moremedical treatment that requires consistent monitoring and follow-up. Over that time, my blood work and treatment results were generally positive, and from a clinical standpoint things were going well. That said, there were a few issues that became frustrating over time. Even when visits were only to review routine lab results, Dr. Ho refused to do phone or virtual appointments. I often waited 30+ minutes in the lobby, drove through traffic both ways, and then had a 10-15 minute conversation that easily could have been handled remotely. The bigger problem came recently when my insurance changed from UnitedHealthcare to Cigna after more than seven years. I proactively called the office to update my information and was told they do not accept Cigna. No real explanation was given beyond "we're not set up with them." I then offered to pay cash and handle reimbursement myself through my insurance, which would have required no extra work from their office. That was also declined, simply because I technically have insurance -- insurance they don't accept. At that point it became clear the office no longer wanted me as a patient. For someone in the middle of long-term treatment, this was extremely frustrating and disruptive. Between the rigid appointment policies and the refusal to work with either my new insurance or a self-pay option, I've decided to find a new primary care doctor. Very disappointing experience after being a loyal patient for two years.

    What could be more frustrating than feeling unheard or unsupported by your own doctor--especially…read morewhen you're trying to advocate for your health? After my original primary care doctor opted out of the medical group associated with my insurance, I decided to find a new PCP. I chose Dr. Ho based on many positive reviews and was hopeful I'd receive attentive and thoughtful care. Unfortunately, that hasn't been my experience. I scheduled my annual checkup, and the appointment was relatively easy to make--easier than with my previous doctor. During the visit, Dr. Ho took time to go over my family medical history and current concerns, spending nearly an hour explaining various medical terms. While thorough, it felt more like he was showcasing his medical knowledge rather than truly listening or showing empathy. I mentioned a specific concern--a small lump near my uterus--and requested an ultrasound. Dr. Ho dismissed it at first, saying if there were a tumor or cyst, I would not be able to feel it clearly from my skin. Thankfully, he still agreed to send me for an ultrasound and gave me a referral to an OBGYN for further evaluation. However, things quickly went downhill from there. The ultrasound referral had my last name spelled incorrectly. I'm still unsure whether that error came from Dr. Ho's office or the medical group. I also never received the referral letter to the OBGYN. When I called the office multiple times to follow up, the front desk staff was impatient and quick to blame the medical group for the name mix-up and the missing referral. I contacted the medical group myself--they corrected my name but told me Dr. Ho's office never submitted the OBGYN referral. I decided to move forward with the ultrasound anyway. That's when things got even more frustrating. The ultrasound technician informed me the referral was only for an abdominal ultrasound, not a pelvic/uterine one. As a non-native English speaker, I had assumed the referral covered the area I was concerned about. Instead, I ended up with a scan of everything except what I asked for. When I called Dr. Ho's office to clarify, the staff insisted that the abdominal ultrasound was "sufficient" and told me to speak to the OBGYN about uterine concerns--again, the referral I never got. After more back and forth, they said they'd resubmit the referral. Two weeks later, I still hadn't received anything, but I was able to get the referral number from the medical group. When I finally tried to book an appointment with the OBGYN, their office told me the referral was only for a pap smear, not for evaluating my actual concerns. On the same day, Dr. Ho's office called to discuss my ultrasound results. I asked again about the proper referral, and the front desk staff responded dismissively, saying it was the OBGYN's responsibility now--or that I should just come in to talk to Dr. Ho again. At this point, I'd had enough. I shouldn't have to fight this hard for basic coordination of care. I don't feel heard, cared for, or respected--not by Dr. Ho, and certainly not by his staff. I've decided to switch primary doctors. No one should have to chase down referrals, correct clerical mistakes themselves, or beg for appropriate testing--especially when it comes to something as important as your reproductive health.

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    Louis Ho, DO
    Louis Ho, DO

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    Comprehensive Doctors Medical Group - physicians - Updated July 2026

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