If I could give no stars and still leave a review, I would. I would not recommend this "shop" to my worst enemy.
First of all, I had a 3pm appointment. When I showed up, there was no one in the "waiting room" except another customer, 2 kids and a guy sitting on a sofa, eating and watching Dexter. Honestly, I was uncomfortable with the torture, murder and sex going on the tv while there were children in the room. Not really a business atmosphere. I asked if any of them worked there and the guy on the sofa said, "I don't work here, but I'm the owner."
That was all. Nothing more. The car tech (or whatever) came in at 3:15 asking about my stereo issue. I couldn't get any info about my issue out for the "owner" and "tech" having a disagreement over what needed to be done. The tech grabbed a 500 ft coil of wire and went out the door. The "owner" kept telling me that the guy was gonna rewire my entire car when all it needed was a different wiring harness. I had no way to reach the guy. The owner refused to call and stop the tech guy form even looking at my car when I said I didn't want them working on it, and I wanted to just leave with my car. The area where they do work is locked and not accessible. I told the owner that I had no confidence and just wanted my car back, not to touch it. He wouldn't call the tech, and just kept arguing with me about how they'd fix it. I walked all over the property trying to locate my car. After 15 minutes, I went back in the building and asked for my vehicle again. Nearly 30 minutes after I asked for my vehicle, the tech shows up in the parking lot with my car. I told him what happened, he took my keys and went in the building. He said he already did the diagnostic. He refused to give me my keys until I paid a $75 diagnostic fee. I told them that they would have to call the police, because I wasn't paying it. A friend who was with me paid the money to try and keep me from being angry. I'm still angry. Very angry, and still trying to decide whether or not to file a police report.
DO NOT GO HERE. I TRIED THEM OUT BECAUSE THEY HAD REALLY GREAT REVIEWS ALONG WITH THE BAD ONES. I THOUGHT I'D GIVE THEM A TRY. I REGRET IT! DON'T BE FOOLED. THEY DON'T KNOW HOW THE HELL TO RUN A BUSINESS. THEY WERE EXTREMELY UNPROFESSIONAL AND THEY USED SHADY BUSNESS PRACTICES, EVEN THREATENING TO PUT A MECHANIC'S LIEN ON MY VEHICLE IF I DIDN'T PAY THE MONEY FOR WORK I TOLD THEM NOT TO DO. read more