I have been a client with Dr. Jafari for more than a decade, she always takes good care of me and…read morenever upsells anything like the others in the same business. Her staff are all well trained and knowledgeable, my microneedling esthetician Sophia is the best! She's detailed, patient, and takes pride of what she's doing. I'm happy with the result and looking forward to taking the next session very soon!

Response to Amoderm:…read more Your response contains several inaccurate statements. My concerns did not "magically reappear" after 8 years. The swelling, lumps, discoloration, and contour irregularities have been present continuously since the original treatment and have been documented throughout the past eight years by multiple medical professionals. Shortly after the filler was placed, I sought evaluation from a nationally recognized injector and trainer who diagnosed malar edema and advised that the filler had been improperly placed. This was my first experience with tear trough filler or any filler. Since then, I have consulted numerous injectors, vein specialists, and oculoplastic surgeons, all of which is documented. Contrary to your statement, there is extensive published discussion within the aesthetic community regarding the long-term complications of tear trough filler, including persistent swelling, malar edema, Tyndall effect, migration, and filler remaining detectable years after injection. These are recognized complications and not claims I have invented. I have never stated that this experience was a "new" problem that suddenly appeared after eight years. I have consistently stated that it has been an ongoing issue since the original treatment. My review reflects my personal experience and documented medical history. Facts, opinions, and personal experiences are not defamation. Since you have suggested legal action, I welcome the opportunity to pursue this further.

I have been coming here for over a year now for laser hair removal. I have seen nurse Rio every…read moretime and she is the best! She is always so professional and takes her time to make sure I am getting the best treatment and advises me on the effectiveness of my treatment by adjusting the laser settings and answering all of my questions. Could not recommend New Look or Rio more. I have referred two friends here already who also love it!

Just wanna take the time and recognize the nurse who always takes care of me by the name of Emily…read more great service. She is very thorough and very polite and very comforting. She takes the time to explain everything very courteous and very respectful. Great job Emily ! You guys are lucky to have this young lady. I'll see you in four weeks Thank you

Nurse Nena is the best! Five stars for her, and I'm happy to recommend her to anyone considering…read moreSEV laser hair removal!.

Extremely Disappointing Experience at SEV Laser Irvine - Unprofessional and Rude Customer Service!…read more I was first introduced to SEV Laser when their PR team reached out to offer me a complimentary treatment in exchange for sharing my experience on social media. I visited their Huntington Beach location and had such a wonderful experience! The staff was friendly, welcoming, and professional. Because of that positive experience, I decided to purchase a Groupon and book another treatment at their Irvine location. Unfortunately, I couldn't have been more disappointed. My appointment was scheduled for 1:50 PM, and I live approximately 30 minutes away. At 1:30 PM, I called to let the receptionist know I was running five minutes late and would arrive at 1:55 PM. She told me that was completely fine. At 1:48 PM, they texted asking if I was on my way. I couldn't respond because I was driving. Shockingly, at 1:52 PM, they had already canceled my appointment, marked me as a no-show, and sent a message saying I would be charged 50% of the service! I arrived at exactly 1:55 PM, just as I had promised, only to find the door LOCKED. Nobody would answer or let me in. I called customer service, and even they couldn't reach anyone at the Irvine location. I stood outside waiting for approximately 30 minutes until an Uber delivery driver arrived. Suddenly, an employee opened the door to accept the delivery. When I approached her to explain what happened, she was incredibly rude and dismissive, saying she was on her lunch break and didn't want to talk to me. So apparently, they had time to open the door for an Uber delivery but couldn't take a moment to help a paying customer who had called ahead and arrived at the agreed-upon time? What makes this even more frustrating is that I genuinely liked SEV Laser after my experience at Huntington Beach. I was happy to support the company with my own money after initially being introduced through a PR collaboration. Unfortunately, the Irvine location completely ruined that impression. I understand businesses have cancellation policies, but customers should not be penalized after receiving verbal approval to arrive five minutes late. Being marked as a no-show before I even arrived, locked out, and then treated rudely is simply unacceptable. I will NEVER return to the Irvine location. I hope management takes customer service more seriously because no customer deserves to be treated this way, especially after making the effort to communicate in advance. I am now requesting to transfer my Groupon to their Long Beach location because I refuse to return to Irvine after this experience.

I had a great experience with microneedling here. It was a professional and good experience.read more

Came in for hydrating facial and underarm laser hair removal and had the best experience! Laser…read morehair removal was super quick and easy. Jinny helped me with the facial, and it was super relaxing. She explained every step and product she was using on my face which made the whole experience smooth. I even had a nice nap during the facial which was amazing. Would definitely recommend coming here!

Just finished my laser session and i'm so happy how kind and helpful everyone was! Taylor did my…read morehair removal and she was so sweet and super quick! I love her technique and how informative she is! I also want to point out how amazing Luciano is! Omg he is one of the sweetest and most passionate people i've met! Right off the bat he made me feel so comfortable and once my session was over he was helping me figure out my maintenance sessions and he was so understanding as to why I couldn't do it right now. Definitely calling him back when the time is right! Thank you all so much for the best service!

I am breaking up with laser away. After being a loyal customer for five years and spending many…read moremany thousands of dollars I will never give them my business again. I'm tired of being constantly disappointed by their receptionists At multiple locations. 1. I'm sick and tired of their aggressive high-pressure sales tactics. They receive commission. 2. They make too many mistakes. There's been a ridiculous amount of times where I show up for an appointment and the time we chose via phone is not the time in the computer system when I get there thus creating a Domino effect of schedule problems for their day. This has caused me to miss procedures, because they didn't have time, because they screwed up. 3. Their bait and switch scams. Multiple times they called me to tell me about a sale, but then when I'm ready to pay all of a sudden, there are brand new terms and conditions and changes of information. I'm over it laser away. I'm done with y'all. Never again.

I had such a great experience getting my brows done! Lorraine was so kind, professional, and made…read moreme feel comfortable throughout the entire appointment. She really took her time to make sure everything was perfect and listened to exactly what I wanted. My brows came out amazing they look so natural, clean, and perfectly shaped. You can tell she truly cares about her work and pays attention to every detail. I left feeling so much more confident and couldn't be happier with the results. I highly recommend her to anyone looking to get their brows done. I will definitely be coming back!

feeling extremely disappointed with my first experience at Bare Waxing from uneven and missing…read moreeyebrows as indicated in the photos. took additional time off of work to see a different staff who was unable to fix my eyebrows because it was extremely messed up. was recommended various products to purchase out of pocket in order for me to fix is unfair.

I went in today for a HydraFacial and dermaplaning, and I had such a wonderful experience!…read moreChristina was absolutely amazing! She took the time to walk me through the entire process, explained how to care for my skin afterward, and offered thoughtful recommendations based on my personal skincare goals. She was incredibly knowledgeable, thorough, and attentive, and most importantly, made me feel so comfortable throughout the entire experience. I truly appreciated her attention to detail and genuine care. I'm already looking forward to my next HydraFacial! Highly recommend Christina and the team!

I had such a lovely first experience with Cristiana! She was very attentive and took the time to…read moreexplain everything, which made me feel comfortable and well cared for. I especially appreciated that she had read my notes about my sensitive skin beforehand and kept my concerns in mind throughout the facial. The facial was so soothing, and I loved that she didn't rush through the add-ons. She really took her time working on those areas, which stood out to me compared to experiences I've had elsewhere. She also explained why one of the steps used on my face wasn't done on my neck and décolleté, so I knew it was intentional and not simply being skipped. I really appreciated that level of care and communication. My only small wish would be for a mineral sunscreen option for us sensitive-skin girls--hopefully an easy addition! I'm giving my skin a little time to see how it responds to the products before deciding on the membership, but if all goes well, I'd definitely consider joining. Overall, I left feeling relaxed, cared for, and very happy with my experience with Cristiana!

Med spas are a dime a dozen in Orange County so it can be intimidating when you're trying to find…read morethe perfect fit. I visited a few before I found Concierge Aesthetics, and I can say I have found my "home" with them. Some of the other spas made me feel belittled, and others made me concerned with the cleanliness, thank goodness neither were the case with Concierge Aesthetics. I see Susie regularly, but I've had interactions with the entire staff and they are all lovely. Susie is one of a kind, she takes time to listen and understand, while also sharing her expertise and recommendations. I've never had a problem that she hasn't been able to help with. I've seen her for years and she is consistent, I know I'm going to get exactly what I need. I've had lasers, Botox, fillers (all while on a limited budget), you name it, she has put the work in with me. I personally like to err on the side of natural with very minor tweaks, and her work in that regard is impeccable. Most recently she recommended a series of Coolpeel treatments and I cannot believe how different my skin looks. I had never even heard of this laser, but now I'm obsessed. I've never felt more confident in the skin I am in; And that is the entire purpose of these treatments. Whatever your needs, I am confident in referring Susie, her ability to listen and understand enable her to tailor treatments very specifically for each individual. Lastly- the space is so warm and inviting. The vibes are amazing, I feel like I'm with my friends in how we can share stories, joke and have a good time. There is no awkward silence, the space and people make it feel like a cozy upscale spa filled with friends. Honestly if I could afford it, I'd go much more often just to soak in good energy of the space and people. (Honestly that says so much because I normally despise appointments and errands).

This review is long overdue because my husband and I have been going to Susie at Concierge…read moreAesthetics for over 5 years now -- and we truly wouldn't trust anyone else with our treatments. Susie is one of the most caring, talented, and knowledgeable Physician Assistants I've ever met. She has an incredible ability to make Botox look completely natural, which is so important to me. The entire experience at Concierge Aesthetics is exceptional. From the warm and welcoming front desk staff to the spotless, relaxing spa environment, you genuinely feel taken care of from start to finish. Even after moving from Irvine to Newport Beach, we still happily make the drive because we wouldn't go anywhere else. Thank you, Susie and Concierge Aesthetics, for keeping us looking youthful and confident all these years!

I had a wonderful experience getting Botox here. The entire med spa is incredibly clean,…read moreprofessional, and welcoming from the moment you walk in. Erika was absolutely fantastic. She really took her time to understand what I wanted and tailored the entire experience to my specific goals. I deeply appreciated how honest she was with her suggestions--she gave expert advice without making me feel pressured or upselling me on things I didn't need. The results look amazing and natural. If you're looking for a skilled, thoughtful injector, definitely ask for Erika!

It was my first time ever getting anything done to my body. I got a lip filler and lip flip. Erika…read morehas amazing customer service, attentive, and really cares about her patients. She did any amazing job making sure I was okay during the process of getting it done and met my expectations. The office is very clean and the staff is friendly as well. Will definitely come back in the future and recommend!

Sarah was awesome! My buddy Calen and I both came in for Brotox and had a great experience. She was…read moreprofessional, knowledgeable, and made the whole process super easy and comfortable. Everything looks natural and exactly what we were going for. Definitely recommend Sarah if you're considering Botox -- we'll be back!

I have been to Orange twist twice now (once in Irvine and one in Brea) and both times were a…read morePHENOMENAL experience. I learnt so much about my skin and which products I should be using. Not only was the service educational and relaxing but I also had great conversations with my estheticians. I have now done the Hydra-facial and their normal facial which were both a lovely service. I was glowing after and felt so refreshed! I need to start considering pitching the membership because I want to visit as much as possible!