amazing customer service and good price! Ethan and Katherine take care of me really good

I am rating this place minus zero. I took my vehicle years ago to do State Inspection. The female owner told the person that was doing the inspection to tell me that I need to replace a new wiper because it was torn. When they show me the tear, it was obvious that someone torn it on purpose during inspection. The female owner then told me that it cost $20 to replace it in order to pass inspection. Later I found out from another auto place that the replaced wiper did not even fit my vehicle and it was forced into it causing it to scrape the windshield. I still cannot forget how embarrassed the inspector person was when he told me about the torn wiper. read more

This shop is super bad. I replace my AC compressor not even 2 years but it stop working. And my truck after replace axle, it shaking at 60mph. Never come back On the top is their compressor replaced for my 2015 Toyota sienna not even 2 years. Now I have to replace another Ac compressor on the bottom. I try to find my receipt and update. Cửa hàng này cực kỳ tệ. Tôi đã thay thế máy nén AC của mình chưa đầy 2 năm nhưng nó đã ngừng hoạt động. Và chiếc xe tải của tôi sau khi thay thế trục, nó rung lắc ở tốc độ 60mph. Không bao giờ quay lại Trên cùng là máy nén của họ được thay thế cho chiếc Toyota sienna 2015 của tôi chưa đầy 2 năm. Bây giờ tôi phải thay thế một máy nén Ac khác ở phía dưới. Tôi cố gắng tìm biên lai của mình và cập nhật. 这家店超级糟糕。我更换了空调压缩机还不到2年，但它就停止工作了。我的卡车在更换车轴后，以每小时60英里的速度摇晃。永远不要回来 顶部是他们的压缩机，为我的2015年丰田sienna更换了不到2年。现在我必须更换底部的另一个空调压缩机。我试着找到我的收据并更新。 read more

Complete Auto Center - Ac compressor - Body Shops Near Me - Houston, Texas

As far as I'm concerned, we did win a lawsuit against you. Although I did not get awarded additional money for damages as I had anticipated, I did at least get back a small portion of the money paid to you that I had previously disputed. By the way, this means that not only did the Judge see that you damaged my vehicle, but so did the bank's mediators. Some of the responses that you have given correspond to repairs that you never even attempted on my vehicle or were asked to do in the first place. I think you are getting customer complaints confused. Do you even remember what I hired you for? By the way, what is your ASE Certification Number, you do have one right? You caused thousands of dollars worth of electrical damage, vandalized my car in retaliation, and glued my lightbulb into a brand new headlight assembly I purchased after you broke it. Are you insane? I can't change my lightbulb anymore! You then assaulted my wife and locked us in your lot to try to get more money from us, which is when we called the police. Then I find out that while keeping my car you have been driving it 8 plus miles, and I'm missing gas! Look at the posted before and after pictures as proof! Responses to your claims: 1. You claim that the tow truck driver is a legally separate entity. Does not apply he was still working under your hire, and the bill for towing was part of your receipt as a part of a service your business entity provides. This makes it a service you are responsible for as the contract is between us, not an unrelated third party that you hired to do some work for you. 2. You state that you initially gave an estimate based on a photo. Your statement is false. I never complained about any price. I have recorded telephone calls with you where I offered to pay you up to 1 thousand dollars more to make sure you did the job right, but you refused! You wrote up and signed the estimate after reviewing the breakdown and quote from Caliber Collision, in addition to the photos. 3. You mention that I complained about delays. You hired an unlicensed towing man who stole parts from my vehicle prior to delivery. Caliber Collision also called the police to report that your towing guy stalked the women at the front counter to late hours in the night for days after he picked up my car. 4. You state that my wife, who is a former immigration enforcement officer, who is injured and has undergone 4 surgeries to her leg, is making up the fact that your employee jumped into our car assaulted her by grabbing her and pulling keys out of her hand? If that is the case how was it that you had the keys when the police arrived? Pretty bold things to say considering that: 1. You have not sued us for slander. 2. You have not been able to get a court order to force us to remove this. 3. I may be in communication with the DA's office to push them to reconsider pressing charges. 4. You are offering a lifetime warranty but continually refusing to warranty your work. How black and white is that going into the future? I guess you are going to claim next that the other Google reviews are wrong too? Or perhaps you will claim that you did not make inappropriate racist remarks in court to try to sway the judge? And perhaps even claim you and your attorney did not try anything shady in court either. Right . . . Sure . . . read more

Please! Do not come to this place to get your car fixes. Last time I went to let them check up my car was sharing, they charged me then they still couldn't figured out the problem, and wanted me to pay extra. I do not recommended anyone to come here. read more

Complete Auto Center - Complete auto center - Body Shops Near Me - Houston, Texas

Recently I brought my Mercedes-Benz S430 to Complete Auto Center for transmission problem. My family has used this shop for years as it always offer the five star service at a reasonable price. The owner Joann is extremely knowledgeable and skillful with a senior engineer background. She is one of the very rare female car shop owners in town. She is able to analyze the problem carefully and fixed the problem completely with the shop's five star technicians. I highly recommend this shop to anyone who is looking for a top notch service at the competitive price. read more

I have used Complete Auto numerous times and have always gotten top notch service at a very competitive price. I would recommend them to all my friends. read more

The funny thing is that I was dependent on the expertise of the people here only to find out that there expertise is nonexistent, don't waste your time here. read more

I brought my son's car to them to repair after it had been in an accident. They did an amazing job on the repairs. They were even able to match the paint so that there was no discoloration on the car. If you ever need body work done on your car, I highly recommend this company!!! read more

Complete Auto Center - The top photos are the before photos and the rest are the after photos. - Body Shops Near Me - Houston, Texas

Short summary: they lie, cheat and maximize the money. Here is exactly what happened to me and my friends. I was introduced by a friend when I suspect there might be coolant leaking. Took my car in, left for lunch for more than an hour, the inspection was not done even though they told me only 20-30 minutes. As they lifted the car, I asked how long, they said 5 minutes. Then they give me a recommended repairs of around $2500, stating coolant leak, engine oil leak, hydraulic leak and lower control arm replacement. A suspected $600 coolant leak turned into $2500! They left my engine cover on top without the 8-9 screws! I had to return to let them put screws/clips back on. My next shop Ryan's Auto spent a few hours, doing visual inspection, pressure test and test drive, they didn't find any leak and said engine very dry. Also said lower control arm seems to be replaced not long ago - and they are right! They ended up only charge me $75 for inspection and said I don't want to make $1000 off you as your car is in great condition. It's a 2010 Lexus LS460. Now that's being thorough, and honest. My friends with "Complete Auto": Friend one She got rear ended and had it repaired there. A few weeks later got rear ended again, took to another shop and that shop said "Complete Auto" never replaced the part as they are supposed to. Friend two Need to replace two rear mirrors. They charged $900 and replaced with used mirrors still with some touch up paint, and dealer told her that her battery is not original - suspecting got swapped out by someone. Complete Auto is terrible! I hope the lady owner reads this. Be a decent human, stop your shady practice! It feels sick to even think of your shop. I did have a chance to say hi to you and you didn't even bother to ask what's wrong. Advertising and sponsorship won't get you far. Words do spread. My post will make sure people get to know the real story about you. read more

According to the police, there was an assault. The district attorney did not want to pick up criminal charges because they felt I was not injured badly. This does not mean that I cannot make another request to their office. This also does not mean that I don't have the rights to civilly pursue this. Since you are very sorry about what happened, how do you propose we fix my husband's vehicle? Are you ready to pay for another shop to repair the damages? We have given you several chances to repair this vehicle correctly, and every time it was damaged more and more. So, what do you propose? How are you going to make this right? read more

My family always come to them for service. They have the best price in town. Their staff are friendly, professional and responsible. They always explain to us in details what was wrong with the vehicles. They even provide free rental car during the wait time. We highly recommend this place. read more

Fast service and fair price superior service.l know complet auto center for a years and always they provide best service in area

Was showing one of the mechanics on how to do an Oil rest on my 2013 Ford Fusion. The person was rude and didn't want help knowing he had no knowledge on the vehicle... He is lucky I didn't tell the manager on him. I don't want him to touch my car again. He threw the oil container in my car. He has no respect for my vehicle. The guy was very disrespectful. read more

Guy was very dis respectful when i called told me that if he said to suk his dick that would be him being rude he told me for calling so late it was almost bothersome. I said sir. Ur ad is on the 24 hr list of mobil mechanics. He was rude and not proffesional at all. 0 thumbs up from me read more

Very nice people, car came out perfect, fast and cheaper than I expected. Thank yooou!

Yun and her staff have been helpful over the past few years with handling regular maintenance, upkeep, and some expected repairs for my vehicles. They even helped me get into my first vehicle years ago. I'd like to especially mention Enrique as well he is knowledgeable and gives useful advice. Pricing is competitive compared to local shops. read more

I went to this shop for many times and they always give me a wonderful service for my vehicle. They give me the discount all the time because I am a loyal customer. The price is much cheaper than the dealer shop and they also borrow the car for customer if customer's car need to fix for long time. Very good experience! read more

My Volvo had an accident and I came here to Complete Auto after a friend recommended the place. These guys were very diligent, very transparent, and the final price made me very happy (the lowest out of 3 other places compared). As a friend recommended this place, I'm now passing on the karma. read more

The hood of car needed to be replaced and I got quote from different body shops, but only this one gave me a really reasonable price! They are very professional and nice. I am very pleased with their work. Now I get my beautiful car back! I would definitely recommend this place to you guys! read more

My supervisor from Sugarland, and colleague from Katy, both recommend me to Complete auto. This place is 9 times faster than Mossy Nissan dealership in Katy. Brake flush + Coolant flush + P/S flush = $200 flat. Unlike Enterprise Rental on Bellaire Blvd, they don't charge you for what you don't want, they don't charge you without notifying you. At the end they give you a car wash. Shop manager was funny, his face looks like "what do you want" but later on we had a good conversation. read more

I went to Complete Auto Center to repair the right fender, front bumper and low horn for my car. The manager of the auto center inspected the car and give me the quote to repair right fender, front bumper for $500 and change the new and original the low horn for $100 from the dealer. 4 days later, when I went the auto center to retrieve my car, the manager told me that they used the horn that was not original from the dealer and said that would not effect the use of the car. But I told him that I have paid the money for the original horn. Then we went to the owner of the auto center and the owner told me that they used the original horn but it was the old and used horn to installed into my car. They tried to convince me that the old and used horn would be as functional as the new and original one. This is not the good way to make money. read more

I shopped around a cple of the top rated body shops on yelp for a quote on some body work. They were all comparable in price but Complete Auto Center quoted me the lowest price by far, almost half. The price quoted was the price I paid. They fixed my vehicle and made it look brand new. The other shops said it would take 5 to 7 days. Complete Auto did it in 2 and was actually a day ahead of schedule. Very satisfied with my experience here. read more

I have been here for more than 10 years, and love their services. I have referred most of my family and friends here over the years, and they are all satisfied with their pricing and services. The reason why I want to post is because they deserve really good recognition for their quality of work and great pricing compare to the dealerships. The owners are very nice, and they are very knowledgeable about mechanical parts, and will let you know what's necessary to work on instead of giving pressure to upsale services you don't need. I like their honestly and opinions they give me. I hope everyone gets to check them out! read more

The Complete auto center provide a good services with good price. They are professional. We use their services for many years.