I know this store has been around a while, so they must have a loyal customer base. It won't include me.
I popped in on a whim on a Saturday afternoon. My foot was hardly in the door and one of the two sales gals said: "we are closing in 5 minutes."
There is nothing welcoming about that introduction to this outrageously expensive fashion boutique.
I poked around for two minutes and left. On my way, out she said: "stop back another day."
If I were the owner, I would have liked the salesperson to handle it with more warmth and grace. "Welcome to our store. I am so sorry but we are closing in 5 minutes. Are you looking for something specific? I can give you a little direction."
Sadly, I had stopped in this store one other time 5-6 years ago. I had the same "stay out" experience.
Amazing. Since other shops in the same shopping center are warm and welcoming. read more