Great company. Quick and responsive. Took care of my leak from beginning to the end without having…read moreto worry. Highly recommend.

Read the contract very carefully. It literally says that if they cause any damage, on purpose or…read morenot, all you will get is your deposit back. They could literally burn your entire house down on purpose causing hundreds of thousands of dollars worth of damage and they will give you your $650 back. By signing their contract you voluntarily agree to waive all liability. DO NOT DO BUSINESS WITH THEM.

Wonderful customer service. John was able to repair damage from movers that other restorers deemed…read more'unrepairable'. Highly recommended!

They responded to our flood same day, set up fans and dryers, and sent Brian to do an estimate…read more Unfortunately, we had a third party insurance company to deal with. It took 3 weeks to come to an agreement, but after the Wright restoration guys started, it was smooth sailing! One day, Bill came with his 14 year old son Logan, who had gotten his working papers. I can't say enough good things about them. They work all day long, take no breaks, and are super polite and careful. The job turned out beautifully! How much do we admire a dad who teaches his children how to work? Way to go, Bill! Even my husband was telling people" these are the people that you want". He is very hard to impress! Thanks to Sunny and the whole team!

Pretty responsive as far as generating the quote for a mold and asbestos remediation.read more

New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

Mr. Lee did an amazing job and was very friendly would request him for future service…read more 803 N Gwynn CT. 19701 Bear DE

What a pleasant experience! I had three rooms done as well as my bathroom tile cleaned. Lee was the…read moregentleman that came out to do the work. He was very pleasant and engaging and did a ridiculously good job on the carpets. I was actually shocked at how different my tile looks. The carpet and tile look brand new after the service. Thanks, Lee and squeaky clean. I will definitely be using this service in the future!

We had a water emergency on a Saturday and our Insurance company contacted Service Master, Reading,…read morePA. They called us within 10 minutes and said they would be here in 2 hours. they were 1 hour away from our home. When they arrived they inspected the damage and immediately began water remediation. They were hear until 12 midnight! Excellent, explained everything they were doing and what to expect next. Sure enough Monday morning, the next crew came in and tested everything possible that could have been affected by the water. Gerard and his team were so thorough. Again, explaining what they were doing and why. The whole process has been quick and easy to the point I thought maybe something was wrong. But they are credit to their professional trade and work ethic. Hands down I would hire again.

From the owner: Has your home or business experienced damages? If it is from a fire, flood, or smoke, then it's…read morecrucial that you get the restoration services you need to get back to normal. ServiceMaster Restore offers 24/7 disaster restoration services that will make your home or business whole again. Our restoration company is backed by a national franchise network with over 65 years of experience. We are committed to delivering total customer satisfaction. We offer everything from weather damage restoration to fire and smoke damage repairs to mold remediation. No matter when disaster strikes, ServiceMaster Restore is a restoration company that will be there, day or night. Our company is available 24/7 for emergency restoration services near you.

UPDATE: One month later we have to get our whole basement done again. This is because the quality…read moreof the work was pathetic. If you need a company for mold restoration, please DO NOT use this company. The quality is beyond pathetic.

I was pleased with how the SERVPRO of Lititz, PA, came and started to dry out water damage in my…read morehouse. They were mannerly, knew what to do and did it. The company checks up the next day to see how the work was done. I would use them again. Jeanne Hamilton