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    Complete Disaster Services

    3.0 (4 reviews)
    Open Open 24 hours

    Services - Complete Disaster Services

    Damage restoration

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    ClassONE Property Restoration - Fire Damage: Before/After

    ClassONE Property Restoration

    (3 reviews)

    Every situation is different and your experience with Class One may be different than ours…read more Based on the insurance estimate, our restoration from a garage fire and interior smoke damage was expected to take approximately 4-6 months to complete. With our project, the majority of work was completed after about 8 months, which was the longest that the insurance would permit our rental housing to be paid. We moved back into the house before some of the final work had been completed. Looking back, scheduling could have been done better to keep the project moving and on schedule. As Class One was a new company when we contracted with them, some sub-contractors had to be vetted and eventually replaced, which added time to the project. Some of the sub-contractors were not of the highest quality or dependable, which led to some of these being replaced during the project. These are the pains of a new business that is growing and expanding. The warranty period after job completion is one year. We had some communication breakdowns during the contract period that led to confusion regarding what was covered under warranty. This was eventually resolved. The owner will work closely with your insurance to insure that all areas that need addressed are included in the restoration.

    We had water damage in our basement. Mike and his team were super fast to respond and communicate a…read moreplan! As a big family with pets and telecommuting work schedules, we really valued that all the workers were respectful, on-time, and knowledgeable while in our home. Would definitely recommend for any restoration needs!

    Gibellino Construction Company - 2024 WATER DAMAGE -- KITCHEN CEILING BEFORE AFTER

    Gibellino Construction Company

    (6 reviews)

    When my house was severely damaged in a fire, I did not know where to turn for help with the…read morerebuild. Thankfully, I contacted Gibellino Construction and spoke with directly with Gabe on that first phone call. He was helpful, knowledgeable and responsive. He immediately put my mind at ease. To say that the situation was challenging would be an understatement, but Gabe never wavered in dealing with the insurance company and the many vendors that were involved in the reconstruction of my home. Their work is impeccable, and Gabe spent many hours working on my case to ensure that everything was done to my specifications and within the allotted budget. He also worked tirelessly to incorporate some other renovation projects into the rebuild so that everything would be done on time. While I hope that no one reading this suffers a loss due to fire, flood or some other disaster, if you do, I highly recommend Gibellino Construction as one of your first phone calls! I will use them again should I have any other home renovation projects in the future.

    I had a tile floor re grouted by Gibellino Construction. I…read moremust say they did a wonderful job!!They were respectful of me, my clutter, and my importantly my home. They were finished in an timely manner. I felt so comfortable with is team, I looking forward to them to do other projects in my home soon. If your looking for trustworthy and talented construction staff chose them you won't be disappointed!! Kelly

    Rapid Response Restoration

    Rapid Response Restoration

    (28 reviews)

    We had a fantastic experience with Rapid Response Restoration. Last fall, we experienced an…read moreemergency plumbing failure that lead to our finished basement floor being dug up to conduct the repairs. Our insurance made us whole on the plumbing work, but fought us on restoring our basement back to its previous finished state. This is where Rapid Response came in. After reaching out to Rapid Response and hearing our situation, Daryl reassured us this is their speciality and they will work with our insurance. From there, Rapid Response took this nightmare off our hands and communicated clearly through the entire process. Daryl was on the case and received approval from insurance to replace our entire floor. Seth and team worked quickly and did a fantastic job. Becky and her guys arrived promptly every day to complete the work, kept us informed of the status of our project at all times, and caused minimal impact to our daily life. We were even able to easily maintain our work schedules while the repair work happened. We could not be more grateful we found Rapid Response. They truly lived up to their name and made what would otherwise have been a bear of a project into something much more manageable. Now, our finished basement looks beautiful, and we'll absolutely think of Rapid Response in the future when we need other home improvement or repair work done. Thanks, Rapid Response Team!

    When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

    Accord Restoration

    Accord Restoration

    (5 reviews)

    Communication with the guy in charge from the office was terrible. He never returns calls in a…read moretimely manner, have to call numerous times for him to finally return a call. He made me feel as my house was of no concern to him and it gets done when he has time to get to it. Very unhappy with them and do not recommend them at all.

    I have contracted with several other restoration companies in the area and Accord is the only one I…read morehave ever had problems with. Do yourself a favor and stay far away from this company. They don't seem to realize or care that people will actually give them bad reviews for bad service. Which is exactly what they did. In May of 2017 I had a water leak in my kitchen from my dishwasher damaging my kitchen floor. Accord was assigned by my insurance company and I said fine.., no problem. Joe Lapano the contract manager seemed nice enough at first. On the day they tore up the kitchen flooring to replace it... imagine my surprise when I came home to find not only my kitchen floor gone but the foyer flooring gone as well!! When I called Joe he said ... " sorry for the mistake"..... very nonchalantly like almost nothing had happened! How does my kitchen floor translate to the flooring in my foyer? Pretty big "mistake." I happened to really like the hardwood flooring in my foyer and bathroom which all matched. When I pointed this out to Joe he then said all flooring would be replaced which it eventually was. Then there was damage to baseboards and paint which I had to have Joe come look at and have repaired. But to top it all off they scratched a dining room side table door panel moving furniture. I pointed this out and they took it to be fixed. Well five months went by with hardly a word from Joe unless I emailed him. Emails frequently went unanswered and he was never in when I called. Finally he answered back and stated he had received it back but wasn't happy with it so back it went to be fixed again. A few more months went by... more emails and calls. Finally Joe said he had the door back. When it was finally back it was noticeably lighter than the other door panels on the side table. I texted Joe a picture and he agreed this was the case. So for the first time in this ongoing year long saga I asked for his Boss's name. His boss Craig also took his time in responding. When I finally spoke with him on the phone he was extremely rude and defensive. I told him anyone else in my position would have contacted him ages ago and raised the roof over all that had gone on. He refused to give me a name of anyone he answered to stating he was the Vice President or CEO of the company.... I don't remember which. He made me tell him " my side of the story." What does that mean? My side? I'm the customer! Long story short.... he absolutely refused to reimburse me for the cost of the table. His solution was to take the door again to try and fix it which I absolutely declined. He did concede to my not paying the 500.00 deductible on my insurance.... which is something.... but doesn't cover the cost of my table which is a matching set to my dining room table. I have read other reviews on here in the same vein as my experience. My real issue with this company is the excuses, lack of communication and professionalism and lack of respect for the customers they are serving. If I could give this company a minus star review I certainly would. Stay away from Accord!

    Complete Disaster Services - damagerestoration - Updated May 2026

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