My experience as a senior helper was challenging, with limited support and unclear expectations…read more management was horrible.

I have my sister-in-law living at Best Care.. when her husband died I had Senior Helpers send…read moresomeone every day to sit with her.They were great with her !! Staff at Senior Helpers were very helpful !!! John at Senior Helpers was great..If someone could not make it that day he would find someone to fill their spot ..I had an issue with billing,but Jenifer Kirk took care of it rapidly. Thank you Senior Helpers for taking care of my sister-in-law !!!!

Received the rudest call regarding an issue from 2021 that I don't even recall about a non compete…read moreand auto insurance. I would not hire this firm to care for my worst enemy. As a business person I would never direct hire anyone away from a firm and auto liability is also not ever an issue. Maybe this company has an issue with their staff wanting to jump ship for better offers, that's always concerning for the customer. When your staff is looking to leave it means they are not happy with you as an employer.

Visiting Angels 24/7 care Veronica working with another agency to cover Dad 24/7. I have never…read moreexperienced such caring and compassionate people. In a very short time my Dad was relaxed with his new care team and enjoyed not only the care and concern they gave, but the companionship. Veronica was very involved in helping me with all aspects of my Dads care, making this stressful time, much less stressful for me. The entire team had my Dad's best interest at heart always and communicated any concerns they may have had, as well as suggestions for a better way of doing something. I highly recommend this care team to anyone looking for care any time or day! The care and compassion was still evident up to and even after my Dad passed away.

After much frustration and navigation into an unknown medical world when my mother fell and had…read moredementia problems, this company eased my mind. Every step of the way from the person who answered the phone, the person who came out for the consult, and the aide that stayed with my mom for two weeks, I could not have been more pleased and at ease. They were a lifesaver! Highly recommend them.

From the owner: Home Instead in Spring Hill is a local home health care business offering dependable, warmhearted…read morehome care. Our services include: Respite care, Alzheimer's and Dementia care, Short term recovery, Veteran care, Elderly companionship, Seniors transportation, medication reminders, doctors appointments, live-in companions..We are an approved vender of the VA and proudly serve our veterans. We gladly accept long-term care insurance plans. If you're looking for extraordinary in-home senior care and companionship, you've come to the right place. Contact us today to see how we can help your loved one live independently at home.

Horizon Home Care is a repeated 5 star agency in the eyes of CMS (Medicare). This star rating is…read morebased strongly on patient satisfaction surveys. The staff is exceptional and love what they do! The only company I would trust to take care of my family members.

On June 29, 2021. at approximately 2:00 pm, my mother was rushed by ambulance to Bayonet Point…read moreHospital, Hudson, Florida in critical condition. The reason for being transported to the hospital stemmed from her encounter with a physical therapist(name unknown) from Horizons Home Health Care Agency in Springhill Florida. My mother had been previously diagnosed with an intestinal blockage, placed on a liquid diet for approx.3 days, and was able to walk and rise from bed with assistance ONLY! She was in the care of Horizon Home Care and making some progress. She was prescribed steroids to allow her bowels to pass and was responding to the treatment as she had her first movement that morning. At approximately 1:00 pm on the same date, my mother and I received a scheduled visit from the physical therapist representing Horizon Home Health Care. After a preliminary examination an extensive discussion regarding her current medical condition, the therapist attempted to have my mother get up from the bed she was lying in and walk with the aid of a walker and himself trailing. My mother quickly became exhausted and asked that she be placed back into bed. I advised the therapist that she required assistance to fully lie in a supine position. The therapist then stated to me that we should allow her to do this herself without assistance and waived my hand away when I tried to offer assistance. I insisted that she required assistance and once again I was rebutted. My mother blindly listened to the instructions given to her by a licensed physical therapist and attempted to lift her legs and torso back into bed. At this exact moment, she started to scream hysterically and cry uncontrollably. It was evident that she was experiencing a high level of distress and an exacerbated level of pain. It was at this point that I instructed the therapist not to touch my mother and to please leave the house. He refused to leave, ignoring my initial request. Instead, he attempted to raise and lower the hospital bed she was laying on it in a fruitless attempt to alleviate the excruciating pain she was experiencing. She screamed even louder when he did this but he continued to do so.(It wasn't until later that I found out from the E.R. physician at Bayonet Point that her colon had been ripped and was now poisoning her body with impacted excrement.) Three times I told the Physical therapist to leave the house and three times he ignored my directives. It was only on the fourth attempt, when I had to raise my voice and curse at him did he finally leave. All this time my mother is screaming in what must have been' hellfire' pain. I immediately called 911 and had my mother transported to Bayfront Medical in Spring Hill. She became critical while in route, and a decision was made to transport her to the nearest trauma center; Bayonet Point. I was contacted by the ER Physician who advised me of the severity of the situation and requested I sign a DNR? A D.N.R ? I was just laughing and joking with this woman at breakfast, now I'm signing a DNR for her lunch? I was in shock !! Apparently, due to the severity of the tear and the leakage of fecal matter into the abdominal cavity, her B.P. dropped and she was quickly being poisoned and rapidly decompensating. I arrived at Bayonet Point Hospital at approximately 3:30 PM only to be advised that my mother had died. I could not believe that the people I had blind trust in to render quality care are the same people who ultimately expedited her demise. I didn't even get a chance to say my goodbyes. There is no question in my mind that if the Physical Therapist never met my mother that she would still be alive today. It is only through his ineptness and incompetence that my mother met an early death. I even questioned the therapist at the time he made the appointment as to the appropriateness of even receiving physical therapy in her current physical condition. I was assured that an assessment would be made and a follow-up done in accordance. I didn't expect him to instruct my mother to do such irreparable damage to herself that it would end in her death. I also find it increasingly troublesome that the therapist did not leave the property when instructed to do so but instead carried out his private agenda. He acted as tho I wasn't even there. That part was downright frightening. Here I have a strange man (never met this guy before), in my house who just hurt my mother, and I can't get rid of him, seriously? My next step was the police but I wasn't sure if they would be calling for him or me. I believe this to be blatant elderly abuse precipitated through ineptness and incompetence which sadistically resulted in a patients death. It almost sounds criminal and if it isn't it sure as hell should be. I loved my mother very dearly and miss her more than words can describe. Damn You Horizon! You killed my Mom!!!

I started on a Wednesday afternoon, had my first client on Thursday morning was great. then I…read morequickly realized these people don't troubleshoot the clients beforehand. I had a new client that lived in a roach-infested apt. but didn't know because it wasn't told to me. people can't help their situations. However, the company should go out and see what the client needs and take notes while at the client's home. of possible dangers to the caregiver when it says light housekeeping that generally means dusting and picking things up off the floor. personal care has a wide range of things to do. I am looking for someplace that troubleshoots the client prior to the caregivers going to there.

I am a caregiver with this for about three years... I want to start how they have the most amazing…read moreand respectful staff and very professional they would go out there way for the patient and workers..... I want to give a shoutout out for the best and professional manager Jacqueline Rodriguez I've never ever seen anyone like her how she would go out of her way to help the caregivers and how she would appreciate them.... I'm really lucky to work for this company I will never ever leave this company ... few months ago I had to leave Florida to go to another state but it didn't work out for me the second I emailed my manager she welcome me back and she understood the situation .... I didn't only get my job back no she went out of her way and helped me out with everything there isn't enough words to thank her .... really the best company I really do recommend them

Very kind staff. I love the way they interact with me and my family, in person, and on the phone…read morejust all-around nice, and honest; I feel like we get good quality care. Our concerns and questions are addressed. There is open line of communication; types of care covered are too numerous and personal to list here, but can run the gamut from: personal care, light housekeeping, meal prep assistance, mobility challenges, making sure that the floor has no obstructions when client is walking, general CNA (Certified Nursing Aide, like I used to do many moons ago), and HHA (Home Health Aide) designations, as well as contact with nursing and other staff. Highly recommend. Ask me if you have further questions.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

Many different caregivers from Right at Home have helped us with my mom. While some caregivers are…read morecertainly better than others there is one that deserves specific mention. Our mother has been in the hospital and due to quality of care issues we also had a Right At Home person staying with her when we could not be there. Through a series of events, we are still trying to understand, my mother's blood sugar dropped to 10. She started to have a seizure and went unconscious. Deidre from Right At Home sprang into action and got help right away. The Rapid Response Team came in and stabilized mom. She literally saved her life as NONE of the telemetry alerted the nursing station that something was happening with mom.

I have severe concerns about the Right at Home franchise in New Port Richey FL branch. They have…read morebeen sending Home Health Aids and Care Companions to care for our 80 year old mother that is living with late stage dementia and her care needs exceed the caregivers abilities as defined by the State of Florida. We have severe concerns, but the process in resolving the issues is very slow as we are long distance caregivers, and our Mom's second husband filed for guardianship and was denied, however the State of Florida did appoint a Guardian temporarily and she seems to have great influence over Right at Home to the detriment of our Mom's safety and well being. We believe Right at Home needs to separate themselves from the direction of the Guardian and Mom's husband. They have a legal obligation to follow the laws regarding in-home care services and ensuring the caregivers they send out to provide 24 hour in-home care meet the minimum standards as defined by Florida Law. I do want to say that the caregivers three caregivers I have meet from Right at Home are very nice people, but they do recognize they are crossing boundaries in providing care they are not qualified to provide based on their status as companions and Home Health Aids. Right at Home is putting these ladies in jeopardy on many levels as well as putting our Mom at extreme injury to herself and possibly even premature death.