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    Compassion Pet Hospice

    5.0 (85 reviews)
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    Pet hospice

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    Robert-Jessica C.

    If you have ever had an ailing pet, you know the pain and panic from not being able to get adequate care. So don't wait until things become urgent: if you have a pet with a chronic health issue, start a relationship with Dr. Ma now. That was the advice we received from my dog's ophthalmologist. For many reasons, we're lucky we followed it. We wanted better pain management for our dog, who had a constellation of issues, and to also be able to access hospice care and euthanasia if/when those needs arose. I contacted most of the practices and doctors listed on the hand-out from our regular vet's office (the kind of due diligence you can do when it's not a crisis). My inquiries at other practices were handled by staff or calling centers - the information was conditional or vague; it didn't feel reliable. I was able to have a short phone consultation with Dr. Ma, which was well worth the small fee. In the event, our dog's condition deteriorated unexpectedly. Dr. Ma had sent us materials after that first phone call to have on hand when needed. I've been through this experience before - we've had to euthanize 8 of our pets over many years. Though the situation is always painful, I felt that most of those euthanasias were handled well. But this one with Dr. Ma was different from the other times - different as in better, much better. Most importantly, for our dog - Dr. Ma was attuned to his needs - but also better for us: Mentally, physically, spiritually, emotionally. She had prepared us intellectually, providing explanations, information, answering questions. She was also attuned to our needs, acknowledging and supporting the spiritual and emotional aspects of consciously ending the life of a loved being. She did it all with skill and compassion. Dr. Ma made the unbearable easier to bear.

    Saying our last goodbyes to our beloved Tashi
    Rica L.

    Euthanasia is the most difficult decision a pet parent can make in behalf of their fur baby. Dr Tiffany Ma is so kind, patient, understanding and respectful of our needs during this sad experience. She lessened the trauma of this process and made us feel at ease and comfortable, never rushing us. I highly recommend having this procedure done in the comfort of your home, not adding anymore stress on your fur baby. Thank you, Dr Ma for assisting Tashi to gently and easily cross over while feeling all my family's love surrounding him.

    lisa c.

    Our beloved dog, Bentley (aka Mr. Sweetface) began experiencing symptoms of degenerative myelopathy in about Feb 2021. As it is a degenerative disease, we watched as his mobility and health steadily declined. When it became obvious to us (And his regular vet) that "the time had come," we knew instantly we wanted someone to come to our home to transition him over the rainbow bridge. It would have been too overwhelming to have to bring him to the vet. So we researched in home euthanasia and came across Dr. Ma. After my conversation with her, I knew she would be the right fit. She explained the procedure thoroughly and was generous in giving us time to say goodbye. She brought a candle to light in his honor/memory and lit it before beginning anything. She was kind, compassionate and professional. She prepared a lovely clay print and a keepsake for his fur. She provided materials for us and our teen daughter to read about grief and the loss of a pet. She even provided us material about how death can impact another pet (we have a cat too) and she was very concerned about making sure that our cat could say goodbye. We would 100% recommend Dr. Ma to any pet parent who is having to make this awful decision (and will use her ourselves with it is time for our cat to go). She made the process for us manageable..... it went as well as it could have gone.

    My baby's curls
    Victoria H.

    My precious baby girl Minnie's health took a turn for the worst last week (due to a brain tumor) and she let me know with her eyes that she was ready to go. The following morning, I sent Dr. Ma a text message to let her know that it was time. She immediately got back to me and quickly scheduled Minnie's transition. I had previously contacted Dr. Ma when I was going to put her to sleep a month ago and ended up canceling since she got better. But I saved her contact information because I knew I was going to need it and sure enough, I did. Dr. Ma arrived to my house on Saturday morning and helped my family and I give Minnie a peaceful transition to heaven in the comfort of our home. Minnie was surrounded by a lot of love, tranquility and the people that loved and raised her. Although the entire process was heartbreaking, our farewell couldn't have been more perfect and beautiful. Through this review, I would love to extend my sincere gratitude and respect to Dr. Tiffany Ma. When I first found out that Minnie had a brain tumor, I started planning her "end-of life" and knew that I wanted to do an in home euthanasia. I kept Dr. Ma's information ready when Minnie's time came. Dr. Ma was very sweet, supportive and patient to our family's needs and wishes. We wanted Minnie's transition to heaven to be peaceful, private and without any rush. As a family, we wanted to say goodbye to Minnie in our own way. Dr. Ma, with her calming presence, gave us plenty of time and space for it. She really helped us make this process very heartfelt and smooth in the comfort of our home even though our hearts were aching. Dr. Ma gave Roxy (Minnie's surviving companion) her moment to say goodbye to her sister, best friend and leader of the pack. She informed me that it was important for Roxy to be there so that she can understand life and death. Dr. Ma's sweet presence helped Roxy remain calm throughout the entire process even while she was grieving for the loss of her sister. Dr. Ma provided two paw clays, a heart shaped container to cut and save my baby's curls. During Minnie's passing, she lit a candle and ended up giving it to my family and I. She told us that every time we thought of Minnie, to light this candle in memory of her. When Dr. Ma was preparing to leave with Minnie, she wrapped her up in a blanket like a baby and placed her in a basket. Minnie looked so peaceful as if she was sleeping. Afterwards, she placed her in the car and on the passenger seat (with the seat belt on). My family and I felt that it was so dignified and respectful the way Dr. Ma treated Minnie even after her passing. Dr. Ma even provided my family and I resources and materials on coping with our grief and how to honor our memories of Minnie. Including how to help Roxy with her loss. Dr. Ma was very informative and cared about our emotional and mental health. Lastly, she took care of notifying Minnie's vet, neurologist and optometrist of her passing-- so that my family and I didn't have to deal with a lot and can focus on our healing process. When I posted on my social media about Minnie's passing and our experience with the in-home euthanasia, I had friends and family reach out to me asking more about this experience and Dr. Ma's contact information. I was more than happy to do so and provide her web link. An in home euthanasia was the best decision that my family and I made for Minnie and we are eternally grateful for her services, comfort and guidance. On behalf of my family and I, we highly recommend Dr. Ma if you want an intimate experience to say goodbye to your beloved pet.

    The most Interesting Doberman in the world! Stay thirsty my friends!
    Tracy M.

    We never planned for or thought about what would happen when our beloved Doberman was at the end of his life. So when we urgently needed assistance at short notice, I was so grateful to hear Dr Tiffany Ma's voice on the other end of the line assuring me that she could help us end his suffering, peacefully and at our own pace, in spite of the late hour of our request. I am grateful for her gentle demeanor and great respect for our boy, giving him time to be comfortable with a new stranger in our house. She explained that everything would on our time line, when we were ready to let go. She gave him a sedative that helped him relax and eventually fall asleep. Again, there was no rushing, as if time didn't exist. We got to cry over, express our gratitude and grief about letting him go, and then we have the nod and told her it was ok. I never imagined life without him, though we knew the day would come. We couldn't have hoped or asked for a kinder, gentler person to help us through this transition. Thank you Dr Ma, for helping our boy go peacefully over the rainbow bri

    When we first got him 2005 with our precious daughter

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    As hard as this was, it was an excellent experience. I can't say enough good...music, sign do not disturb and at your pace

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    Page 1 of 3

    Ask the Community - Compassion Pet Hospice

    Review Highlights - Compassion Pet Hospice

    Ma deserves all the stars in the sky for her care, generosity, and compassion in working with my dog and me.

    Mentioned in 74 reviews

    Read more highlights

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    Golden Gate Veterinary Home Hospice and Euthanasia - Time to say goodbye. Crossing that bridge with me.

    Golden Gate Veterinary Home Hospice and Euthanasia

    (155 reviews)

    Outer Richmond

    We had a quality of life assessment for our senior dog last summer with Dr Brian. He gave us a lot…read moreof useful information and wanted to follow up with some medication and in office tests. When I contacted his office I was unable to secure a time to pick up the medication or schedule an appointment. My voice messages and emails largely went unanswered. The biggest shock was receiving an invoice today (7 months later) for the medication I never received. The invoice even included a finance charge. Thankfully there are better options for senior dog care in San Francisco.

    Our Kara kitty was diagnosed with cancer in her abdomen last month, and there was nothing we could…read moredo to help cure her. We made her as comfortable as we could, injected fluids in her everyday, and she had strings of good days, but then on Christmas Eve, her body just couldn't take it anymore. I got referred to Dr. Van Horn and his services from a family member and a couple of friends, and my wife and I are so glad that there are angels on earth in the form of Dr. Van Horn, Zayn, and Jennifer. They were all incredibly kind, compassionate, and professional and in spite of having to play phone tag and change the day of our appointment a couple of times. It's not easy at all to do what Dr. Van Horn did, but he did so with the most calm, kind, and understanding heart. He explained everything to us very clearly and even went so far as to share things about himself and stories about his pets to help us through things. He was so patient and gave us all the time we needed to say what we needed to say. He was gentle with her and helped her not suffer any longer. Kara was in excellent hands with Dr. Van Horn, and I highly recommend him if you are in need of services for your pet in their last moments. It was the most peaceful day, spending time with our Kara on the couch on Christmas Eve, and having Dr. Van Horn help ease her passing, and now we're so relieved that our kitty doesn't have to suffer any longer. Dr. Van Horn even went so far as to make himself available to us if we needed someone to talk to in the future, and if I ever see him in the city, I would gladly go up to him and say hi. I consider him family based on how kind and gentle he was to our Kara. Thank you so much, Dr. Van Horn, and all of your associates, for helping our last moments with Kara be so loving and meaningful!

    Pets Eternal Rest - Our sweet boy.

    Pets Eternal Rest

    (224 reviews)

    This is overdue. I can't express how much this whole team helped me after my tiny fur baby passed…read moreaway. I was scared to hand her over because I didn't trust that I'd actually get her ashes back (I fear some places lump all pet ashes together). I called all over the bay area and no one gave me enough confidence until I spoke to Dr. Ramos from P.E.R. She actually spent a lot of time hearing me out, then making calls to ensure all of my fears were just that- fears. I was treated with respect and kindness. When I brought my baby to the center I was given space and time with her to grieve before she was taken. This was much harder than expected so their set up and process was appreciated. The team was very communicative and helpful. When her ashes were returned to me a couple of weeks later, I was extremely touched that they felt moved by my baby's story and had kindly added little treasures that I will always cherish. I never expected to lose my beloved pet and I don't wish this on anyone, but having this team help get me through it was a gift. If you're reading this it means you're probably grieving your own loss. I'm so sorry. Have faith and confidence here. Thank you from the bottom of my heart, Dr. Ramos and Pets Eternal Rest team.

    I don't usually write reviews about experiences this personal, but I felt compelled to share mine…read morewith Dr. Cheryl Ramos. I've been going through the most devastating time and experience of my life, and still am, after losing my fur baby and soulmate. During this heartbreaking time, Dr. Cheryl has shown an extraordinary level of compassion, honesty, and care. She communicated clearly, was patient with my questions, and treated my situation with sincerity and respect. What stood out most was her transparency and the gentle way she handled everything. Even in the middle of overwhelming grief, she provided reassurance and comfort through her professionalism and kindness. It's clear she truly understands the deep bond we have with our furry family members. I'm deeply grateful for the way she supported me during such an unbearable and emotional time. If I could give her 10 stars, I absolutely would. If you're looking for a veterinarian who genuinely cares and provides the type of end-of-life service she offers, I highly recommend Dr. Cheryl.

    IronHorse VetCare - Yanshan Er, BVSc

    IronHorse VetCare

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    After going to disaster at Pets Referral in Berkeley, we had to take dog with GI issues to Iron…read moreHorse for a weekend. With my regular vet, they decided to try a steroid and she snapped out of it, better in a few days. She has since relapsed a bit and we have returned for follow up tests and care. Likes 1) Good communication and professional care. They try their best to explain to you what's going on. They are reachable and return phone calls. 2) Up front pricing. They give you a high end and take a deposit on that. They tell you what it could entail. 3) The office and the staff are calming. They know people are having a bad time and run a nice space with refreshment and some snacks. All the staff have been really nice. If you are even in Oakland/Berkeley etc., I would take my pet there before places closer to home.

    I am so thankful my vet recommends Iron Horse for emergencies. Sunday morning one of my pups…read moreappeared to be having a severe allergic reaction. I rushed her to Iron Horse. The first few minutes were tough because I was in a panic and the front desk personnel was on the phone with a client. It was probably only 2 minutes but felt like an eternity. Once she helped us, every thing moved very quickly. The staff and vets were compassionate, communicative and efficient. They quickly got my pup's healing underway, sent us home with clear instructions and they sent a message to our regular vet. Also, the costs were very reasonable. I highly recommend Iron Horse if you find yourself in need. They're just around the corner from 99 Ranch on the Amador Valley Blvd side.

    Fond Farewell - Mama and Kain

    Fond Farewell

    (77 reviews)

    West San Jose

    I really appreciated Dr. Jeni's sensitivity and thoughtfulness when she gave us all the hospice…read moreoptions for our dear cat. She has one of the most difficult jobs around for people who pets are almost like furry family members. I highly recommend Dr. Jeni. She is wonderful.

    Dr. Jeni is so in-tuned to what grieving pet-families are going through--she instantly feels like…read morefamily. She arrived at my sister's home while our family was all together surrounding our beloved Kain, while he was still with us. She right away knew how sacred and emotional this time was for us. She checked in with our every need and explained everything that was going to happen, step by step, and with so much gentleness and compassion. She stayed with us while we cried and sobbed as we said goodbye. And she brought a darling gurney, with a pillow and blanket where Kain could rest in a dignified way (after he passed). She was so generous and patient with her heart and time, and stayed with us as we continued with our "memorial" time together. And when it was time for her to take Kain, she had a very beautiful and honoring space in her car for him, that touched our hearts in the most beautiful and comforting way. She promised she would be the one to deliver Kain's ashes, and she did... We were very blessed to have Dr. Jeni be a part of our sacred farewell and help Kain cross over with so much gentleness and love. Thank you Dr. Jeni!

    Blue Sparrow Holistic Veterinary House Calls

    Blue Sparrow Holistic Veterinary House Calls

    (26 reviews)

    Marina/Cow Hollow

    Dr Araba is beyond impressive. She combines deep knowledge, humorous communication and seasoned dog…read moreengagement. Dr. Araba and her skilled technician Jennifer visited us today for the 1st Vet appt of our 12-wk old Great Pyrenees puppy. We had many questions ready, but her New Puppy Topics sheet and detailed verbal share answered all of our questions, and of course, all of the questions we didn't even know to ask. She was ready to explain vaccination Qs for travel (LA, valley, Tahoe. as well as planned international), grooming, micro-chipping, et al. Finally, we have a very experienced dog-trainer in our group and Dr. Araba was able to connect his expertise to her own recommendations, also bridging the gap for my own dated dog-raising history. Cannot recommend her enough. We're looking forward to enjoying the support of Dr. Araba as our puppy heads from 16 lb to 95 lb!!

    We were referred to Blue Sparrow by a veterinarian at SF AMC after finding out that my sweet soul…read moredog of 14 years had a baseball sized tumor on his liver. We contacted Blue Sparrow immediately after accepting the fact that we'd be starting hospice care for my dog and could lose him any time. Due to the placement of his tumor, we decided that we needed a veterinarian to come to our home as we didn't want to risk putting him into the car. Immediately after the first appointment, Dr. Araba recommended a series of supplements that relieved his joint pain, and brought him back to a higher quality of life. In fact, we got nearly 20 additional months with him after having him see Dr. Araba for the first time. While it's sad to know that Tiger has crossed the rainbow bridge, I find comfort in knowing that I chose a veterinarian + staff that provided him the highest level of care and compassion. In fact, Tiger would even jump around and be excited at Dr. Araba's arrival for his regular appointment. Everyone at this practice cares SO much about the well being of your furry friend. I can't recommend them enough. Know your loved one is in good hands if they're being seen by Blue Sparrow!

    Compassion Pet Hospice - pethospice - Updated May 2026

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