routine car care here,,,,,,,great service, nice people. someone else may have taken advantage of a…read more5 yr old car and they did not. also the goody bag was great and a shout out to the Sand Dollat Baking Co for a superb chocolate chip cookie.

We have been going here for probably 15 or 20 years for my wife's car and mine, and in all that…read moretime I don't think I ever had one issue with any service, from oil changes to a pretty major repair on my Jeep. We also bought an older (but nice looking) RAV4 for our daughter as her first car probably 10 years ago from their lot, and she's still driving it with almost 300,000 miles on it. She gets it regularly maintained at this shop and it still looks good! I like going in there, they treat you almost as if you are their friend and it's a real personal touch like in the old days, Andy remembers my name --nobody does that anymore because most people don't seem to care, but they do and it feels good, if I'm being honest. I am surprised to see some people saying it is too expensive and I will probably concede that it is not the bargain basement of car places but neither is the professional level of expertise and what you get for the money. In talking to a coworker of mine in Hampton NH and one of my neighbors about some car issues, they go to the dealerships where they bought their cars and they paid a lot and both had problems with the work, my neighbor always gets a little bit of a rough reception at his car dealership in Peabody and they give him an argument about everything, but that has never been our experience here, not even a hint of any ill treatment, 100% the polar opposite. As I said, we have never felt we overpaid here and have always been satisfied with the repairs. It is hard to find a good mechanic that you trust, and Andy and his wife, who works there also but I believe only a few days a week, are real sweet people and they really love and respect their customers in my opinion. Keep up the good work, guys!

Great job fixing my car. He stayed late on a Saturday to fix a problem that another auto repair…read moreshop caused. He was honest, and charged much less to change a timing belt than anyone else I've asked. The waiting area (if you have to use it) is great for kids. He's very good with Subarus.

I've never been a customer here but my elderly mother was for years. Every time she brought her car…read morein, it came out with a new problem. Doing repairs that are worth more than the car itself aren't worth it. But doing it numerous times? The final straw was the day the vehicle got picked up after another expensive repair and it broke down on the way home. I appreciate you taking advantage of my elderly mother who has cancer. Thank you. And she even defended these people

My partner went to Newburyport to visit some Friends for the weekend with my kids and she broke…read moredown and the car wouldn't start she called a couple at near by places i think one of them was named Phillips and Phillis and they were very rude on the phone and they said not happening today or this week because of the weather . She was recommended by a friend in the area about Ken's Haus Automotive and she spoke with Rich on the phone and she expressed what happened and he sent over Mike to jump start the vehicle and he also followed her back to the shop to make sure she had no trouble and they were absolutely great customer service Friendly and we wanted to show our appreciation with this review . Thank you Rich and Mike for all your help . we now know were to go for service when we go to Newberry port P S they quoted me that it needed an alternator and that's the price we got .. Really Great guys and one last thing the place was really clean .

Did an amazing job doing my broken control arm, aswell as my pcv system and fuel filter, went…read morebeyond expectations and explained the issues in depth, i recommend this place

He took forever to get to my car. I think he might have been going through a personal crisis at…read morethat point. He gets three stars because he does good work and was honest, even with the delays.

Awesome! It's tough to find an honest, reasonable and competent mechanic. I hit the jackpot on all…read morethree with Paul. He's serviced my car for a fraction of what the dealership was getting. I almost don't want to post this review for fear of having to share him with more people, but he's earned his five stars and he deserves your business.

These guys are the best!!! I started coming here just for stickers, then having the oil changed…read moreand now, for whatever I need. They always have the time to take a look, usually get the work done the same day and do the job right without over-charging. They are friendly and trustworthy. What more could you ask for? I'll be a customer for life!

Sign on the road says 3.09 for gas, charge 3.40 per gallon?!?!???!?!? Apparently there's a…read morepathetically small sign above the pump strategically placed so that you don't see it without knowing to look stating a "sudden change of price".

Shout out to Midas, especially Tim!!! Such a good dude (and I remembered that from a while ago)…read moreI've brought my car and my daughter's cars for lots of service over the years. It had been a while, and recently had an issue on one of my tires, and said just bring it up and we'll get you sorted. He got it sorted in no time. Made my weekend, as I was in a pinch! The owner is a good guy as well. I've never felt like these was an upsell, or a manufactured situation, just hardworking honest shop. Sometimes, you are uncertain with chains, but these guys treat you like family-locals (they have been there for years). Will give them more business.

Fixed my tire quickly! He was friendly, prompt and very helpful. I recommend this Midas and would…read moreconsider them first for future car issues.

Great experience from start to finish. The staff at David L Shepard answered all of my questions,…read moreminimized the paperwork, and finished the repairs well ahead of schedule. They also took care of the rental car and insurance billing. Very pleased.

Brought my car in for an estimate in August when I damaged my driver side exterior mirror exiting…read moremy garage. Dave the owner wrote out an estimate for $644.36 and we agreed to have the repairs done at his shop. Finally the mirror arrived and we dropped the car off on Oct. 12th to have the work done on the 13th. We called on the 13th not ready, again on the 14th and 15th still not ready. I called this morning 10/18/21 and was told the car was ready for pick up. I went into the office with a check for the amount of $644.36 and was told that the amount was $1,275.46. He had no answer as to why the difference and didn't care to discuss it. My husband and I are elderly and on a fixed income. Naturally I was very upset and my husband who is in failing health was extremely upset. He called and spoke with the owner Dave who wrote the original estimate and was told he could prove the cost was legitimate. He told Dave that not once in all the calls to the shop was there any mention of this increase. He couldn't or wouldn't do anything about it. Elder abuse!!!!! Maybe if he offered us $100 and an apology it would have ended things but we got squat. UPDATE: DAVID L. SHEPARD, INC. CAME THROUGH IN THE END AND REIMBURSED MY CREDIT CARD FOR THE $631.10 UP CHARGE. UNFORTUNATELY FOR THIS BODY SHOP, IF THEY DID THE RIGHT THING IN THE BEGINNING THEY WOULD NOT HAVE GOTTEN ANY "BAD PRESS". LIVE AND LEARN. I THINK THEY LEARNED A VALUABLE LESSON HERE.

Daaboul & Sons, more like daaboul my saviors…read more These guys stayed open after hours to help me with my car emergency, and I could not be more grateful for their excellent service and affordable pricing. Not to mention I lost my ring and Jim dug through the garbage for me. Found the ring, it was in the other garbage. Top notch service. Thank you!!! 10/10 would recommend.

Very pleasant experience. They were prompt, courteous, and professional. The waiting area was clean.read more

I changed a coil myself and the computer needed to be updated. I called even though they were crazy…read morebusy he reset my truck and didn't even want to charge me. Awesome I will 100% recommend them as a trusted service provider.

Great Service!!!! From out of town and Todd squeezed us in. Fixed my truck in a few hours -…read moreoutstanding. They were recommended by a local girl we know.

If your vehicle is not passing emissions for inspection, this is the automotive shop to bring it…read moreto. They will diagnose it, repair it and get your vehicle back on the road.

Customer beware! I own a 2015 Mercedes and did not want to bring it to a dealer for this very…read morespecific fix. I was referred to Angies; have never been there. They said that they had the equipment to diagnose the issue and that his guy had 45 years of experience I asked what their labor rate was. He refused to provide me with the rate and told me that if I had to ask that I should not be coming there. He then went on to say that he would not work on my car. 45 years of technical experience and ZERO years of customer relations!