Have always had good service... Always kind and reassuring. Explain everything very well! Check prices and discuss before they do anything. Very thankful... As we love our furbabies!!! read more

This vet clinic is probably one of the worst ones you can go to. The last at the front desk is very rude and always has been. The doctors there have no idea what they are doing and have no one single living bone in their bodies. Wouldn't let me go back with my pet (before covid-19). The owner has animal abuse charges as well. I have also heard of many cases of them accidentally overdosing animals during procedures and killing them even though they were completely healthy when they got dropped off. SAVE YOUR ANIMALS. DO NOT TAKE THEM HERE. read more

Terrible service. We had an 8 am appointment, arrived as they unlocked the door and were told we were late. The receptionist took dog walk-ins before us and was told it was because they paid more, and was annoyed and rude the entire time she was working with us. We were then told there was an extravagent extra charge for IV fluids and pain meds and had to sign a waiver to release them from liability if the kitty died from dehydration. My kitten weighs less the 3 pounds!! Very terrible. VIST AT YOUR OWN RISK read more

Today the professional staff assured me that Mitzi (cat) would have excellent care and she did. Dr. Keith spent time with me when I picked her up. He explained all that was done and went over blood work. I had brought Mitzi in for a possible tooth extraction and that was not needed. The cost was much lower than I anticipated. I would highly recommend this clinic. The place was swamped with people...popular I would say as they all had been there before. Repeat customers says a lot. Sai Simonson in Damascus. read more

5:30PM Tuesday: Came to get my dog get checked up since he was bleeding. The lady at the counter pulls the clipboard and asks me what I want. I asked her if I could check in, she tells me no. And that they're not seeing anyone because they're backed up. She was unapologetic and just sat there with the clipboard in her hand. If your hours were actually until 5PM please note that so I don't waste time driving out. read more

Don't go here! This place killed my cat! They over sedated her and she never came out of it!

We so appreciate all the staff at Companion Pet Clinic. We sadly had put down our elderly dog who had stopped eating and was struggling to walk. Although because of Covid-19 we had to wait outside for a bit to be seen, once inside everyone was so incredibly compassionate and gentle. Our deepest thanks for the peaceful and gentle care we received. read more

Today was my 2nd cat in 2 weeks with skin problems. Both visits I found them to be organized under the conditions they were dealt with. I was informed the waiting time varies depending on how busy they are. My first cat we were there one and a half hours and the second cat 40 minutes. I found everyone very professional and hard working. The office lady everyone seems to dislike I have never seen warm and cuddly but I have seen her run the desk alone and keep everything running smoothly. I'm sure she wouldn't like this but I've seen her laugh and smile! The vet rendered treatment that cleared both there problems without costing me more than I can afford. I am more than satisfied with everyone there. Thank You read more

Not even worth the star!...ive been going to this place many years but was recently treated very badly by the so called manager whos name starts with a P but they dont give out any last names! My dog has termanal cancer...great time to have to find a new vet:(..was upset for two days and so worried about my baby...The manager actualy said she was sorry for my dog that i was his owner! yes i was a bit frustrated but did not let it bring me to sware i left. read more

I took my puppy to this vet today to get fixed, but the 2 older woman at the front desk were so rude that I left. They were yelling at the man in front of me that was having a hard time filling out his paperwork and they were rude to a man who just had to put his dog down. I couldn't believe what was coming out of their mouths and that it was aimed at their customers. When it was my turn the lady snapped at me so I left. If I was the vets there I would be so ashamed of my staff. Take your pets to a place that has a friendly staff who have compassion. read more

I would not have gone to this clinic if I had previously read the reviews. I took my cat in to be seen for chronic vomiting. When my girlfriend walked in before me she was ignored for about five minuets and not told to sign in. So when the next guest came in they signed it on the clipboard and took our spot. We should have been informed to sign in for a walk in. The wait was as to be expected in a walk-in clinic, about 1.5 hrs. Although, any time we went up to ask a question the receptionist was very snarky, almost mockingly answering any questions we had. We shrugged it off best we could and kept positive attitudes. We were taken into a room where we were told we would see a technician and then the Dr. would come in. Waited about 10 mins, our kitty cat, Braveheart, was a little cautious but calm as he sniffed about the waiting room. The door opened swiftly and the Dr. walked in (no technician came in before him). He said nothing to us and nothing to acknowledge Braveheart. It was clear he was stressed from being overworked but his demeanor was off putting. I picked up Braveheart and put him on the counter ready to assist with the exam as I have at any other Vet appointments, to keep Braveheart calm. Still with no acknowledgment of us the Dr grabbed Braveheart by the nape of the neck and moved him to the scale in order to take his weight. He then grabbed him by the nape of the neck again and moved him to the counter, then quickly grabbed his tail and yanked it up in order to try to put the thermometer in his butt. This made Braveheart furious and he let out a very angry growl and hissed and jumped off the counter and ran to hide. At this point both my girlfriend and I were flustered and quite taken aback. The Dr finally asks what's wrong with Braveheart, though still never acknowledging any of us. He hardly listened to what I had to say and tried to brush off Bravehearts symptoms as mild stress from being kept inside. Braveheart is an indoor/outdoor cat who goes out whenever he wants, he was not stressed from being inside. The dr then attempts to examine Braveheart but Braveheart is so upset that the dr can't do anything. He leaves the right room It comes back with a very large man who I thought was going to be aggressive but was a lot nicer than the Dr. This man had a towel and two big gloves. He put the Folded towel over Braveheart and grabbed him by the nape of the neck through the towel. Braveheart was growling loudly and then the doctor reached under his abdomen and prodded around saying Braveheart is too tense (my cat is very muscular) and he can't figure anything out without sedation. The large nice man also seemed off put by the doctors behavior and was kindly petting our cat threw the towel. He said nothing to us as well and left the room. The doctor said he can't get an exam done or blood work unless our cat was sedated and he would need to get an estimate. He left the room without saying anything else. We were both pretty distraught at this point so was our cat. A technician comes in with an estimate for $288, Which I told her I cannot afford. She left the room without telling us what to expect next and we had to decide whether or not we will get discharge papers? Or if we were supposed to go back out to the office. We decided to go out to the front desk and wait. When I walked up to the desk the woman said nothing to me as I stood there for a good three or four minutes. She said then was it is $29 for Braveheart and took my payment. I'm extremely grateful that I could not afford sedation after reading another review this morning where this clinic is responsible for the death of another's pet due to the negligent administration of medicine during a routine dental appointment. read more

Where to even start. This place is hell for your pets. It needs to be shut down. I took me 8 month old pup in to be spayed. She was a happy little girl. Friendly and sweet. She came out very different. When we went to pick her up they drug her across the floor to us bleeding. My husband ran and picked her up and carried her to the car. Oh pain meds? Thats extra. I laid in the back of our SUV the whole way home with her. I stayed up all night next to her as she cried in pain. Her cut was jagged. We took her to a different vet who wasn't sure what they did. My happy little girl? Who was so sweet? Turned into an angry, scared 80 lb dog. 2 years of trainers, 2 years of medications for anxiety. Trying everything? We had to put her down. They hurt my dog to the point her mind snapped. Now before you all think I'm crazy? Google Dr. God Koller. Yes he works there. Please if you really love your pet pay the extra money and go anywhere else. read more

BEWARE!! This vet is horrible!! If you love your pet don't go here!! They don't deserve even one star!! But looks like you have to to get to next step.....and post review! read more

The office manager is very rude, and should not be in contact with people. The other receptionist follows her lead. The actual vetinary care wasn't quite up to par with what I've experienced elsewhere. However my real problem is receptionist not reading paperwork in front of her, not providing what was recommended, then being inconsiderate,and shockingly rude. Thought I should add, I only posted this after calling the business owner, who said he would speak with his office manager to hear her side. How can you expect decent people skills when the person in charge is the problem? read more

I just left the clinic, the woman at the desk was ridiculously rude she said I had no record for both my dogs I had taken there for years! She was combative and nasty and even told me I must be confused. Turns out, our last name had some how been changed in their system and she said we must have not been clear. I'm pretty sure my last name starts with an L not a W. I won't be bring my dogs back here, especially if they treat our pets like they do their customers. I asked for all my dogs medical records, only 4 pages long on her clipboard, and she said it would take her too long to copy and I needed to give 24 hours notice. I just want his records so I can change vets. read more

Horrible front office staff. Unorganized,rude and lack integrity. Made appointment,show up for appointment and the lady that made my appointment claims I have no appointment. Then she finds my name in the book,excuses herself and goes in the back for 5 minutes. She returns and says the Dr cant see us because they are booked and I didnt make an appointment. All of this after the other genius marked us off the sign in sheet and skipped us like 3 times. Now the office is small and there were 2 people in there when I got there and like 5 came in while I was waiting and she didnt seem to know the order of the customers. Drove 30 miles on 2 hours of sleep to be lied to and disrespected. I am sure the Dr is great but the manager and the other lady are less than capable of doing their jobs. Avoid them..not worth the aggravation. read more

Save some time and just go to a better vet - it might cost a little more, but trust me, this place is a joke. Dumb, helpless staff and rude doctors that probably haven't read a veterinary journal in ten years. Also, its dirty and old. Not the most modern thinkers in town; and in Gresham that is saying something. read more

I agree with other reviews that the old clinic on the other side of Powell was my regular clinic but this clinic is nowhere near as customer-care oriented. I have a dog with a condition being treated at OSU vet hospital and that vet needed to rule out a urinary tract infection prior to prescribing a medication long distance. I have gone to another vet (Mt. View, Vancouver) who took the test, charged reasonably and had results. This vet refused the simple urinalysis and said my dog must also have another test in addition for $240 more dollars. She said a regular urinalysis cannot give as good of results. She refused to perform the simple test even to rule out a simple urinary infection unless I agreed to another $240 test. When I had come in I had asked if I could get a urinalysis done and was told yes. By the time I left I still had to pay the exam cost, but the vet was more interested in the additional charges then ruling out the urinary infection. So, I went to another vet who did it for much less than $100 - but still had to pay companion for the office visit. I learned my lesson now that I have seen two other vets that can do it, but apparently not companion! read more

I have heard bad things about this chain but a friend recommended them so I went. There was a 2 hr wait to begin with which I was understanding about as it was the day after a holiday. When I finally got in to see the doctor, he was very rude and treated me like I was an idiot for asking questions to clarify. I worked for a vet in the past so I know a little more than the average person. My dog had a paw and ear infection so she needed her paws and ears cleaned and medicated. Doctor Kohler refused to do those simple tasks without putting my 11 year old dog under sedation! It is very unhealthy and risky to put a senior dog under anesthesia or sedation. I have never had a vet ask for that. Usually they use a local anesthetic on the affected area and hold the dog. I felt like I wasted my time and money on this place. I will never go back and will tell everyone to avoid it in the future. read more

Horrible! We requested a prescription for our pet from PetMeds as we were running low. Companion Pet Clinic of Gresham denied PetMeds request stating that our pet was due for a check-up; however, we were not notified that she even needed another check-up to refill any medications. They just simply denied it and didn't notify us. Friday night we are left sitting here wondering where her prescription is as she is now out. We had to login to PetMeds to see the note on the account! Could you not bother to take 5 seconds out of your day to give us a call or send a quick email to notify us? If you are requiring pet owners to be in there more frequently (every 4 or 5 months) for another check-up to get prescriptions refilled, it is your responsibility to notify pet owners that your policies have changed. Simply denying medication that a pet needs and the pet owner is left to find a note on their account with the online pharmacy is just wrong! I understand we are all busy, but you are in the pet healthcare business. Act like it and care for your animal patients! At least you could have taken 5 seconds out of your day to let us know. read more

I took my cat to this clinic and the staff were horribly rude. My cat needed two prescriptions and their prices for the prescriptions were 10 times more than at a pharmacy, but they would not write a prescription so I could fill it at a pharmacy unless I paid a $15 "writing" fee for each prescription. This was after I had paid over $200 for visit and labs. The vet was rude when I questioned this and said she would not see my cat or write the prescriptions. I would never take any pet to this clinic. JJ read more

This place is more affordable, but you get what you pay for. The customer service is lacking; after taking my kitten there and getting his first round of shots and neutered, I was not impressed with the customer service and didn't like the overall feel of the place. I was further unimpressed when they reported me to Multnomah county for having an unlicensed pet since they gave him his rabies shot, but they didn't have the common courtesy to remind me I would need to license my new pet. I decided I would pay more and find some place a little better. Glad I did. I failed to remember the second round of shots for my kitten and I am disappointed that I was never prompted to make an appointment for the second round of shots (which I would have done) and I didn't receive a reminder call from them either. In comparison Wildwood Animal Hospital called me two weeks after my appointment to check and see if the symptoms my cat had been experiencing had gotten better and to remind me that I had planned on bringing him in to get up-to-date vaccinations, which includes both rounds of leukemia and distemper vaccinations since he didn't get the second round of those the first time. Thanks for your help Companion Pet Clinic! read more

I feel obligated to update my review. I already had a wonderful vet and when I got married my husband had been coming here so I switched over too, mostly due to cost and the fact that I don't want to go to several different places. Companion is cheaper but they are a walk in clinic so it takes a long time. I've had to wait 45+ minutes multiple times just to pick up meds I've already called and and that were ready but have not had to wait that long to have my pet seen. Dr Basham is as sweet as pie and you can tell she cares for your animal. Dr Armitage is very smart and good at educating. Here's where the stars are lost. The front desk staff is terrible. Besides the fact that waiting 45+ min to pick up meds that are ready is ridiculous they just are not well organized. Every time I've been they they are searching for someone's lost chart, sometimes mine. The older lady with the long gray hair is nice. The older lady with the short, curly red hair is a piece of work. I have seen her on a good day and also on many a bad day. My last straw was when she told me my dog dying of bone cancer was in pain because I had not picked up a prescription. I promptly informed her that I had this prescription at home already from our previous dog that passed away and that I had been giving him that. It made me very mad that she had the balls to accuse me of not caring for my dog. I am a ICU nurse, I know how to deal with end of life and the pain related to his bone cancer. She was so rude. On a different occasion I was waiting while a family who's dog had broke his shoulder was in the waiting room waiting for a ridiculous amount of time to check OUT. Their poor dog was crying in pain with every tiny movement, whatever vet they saw did not give him any pain medication. It was terrible. They were sent home with oral pain meds which would take close to an hour to have an effect after administration. Why couldn't the vet have treated his pain? We treat our patients pain that come into ERs. In summary I have had good and bad experiences here, many very long waits for very simple things. We got a new dog and I insisted on a new vet. I won't ever go back to companion again. They'd be doing themselves a favor to actually read these reviews and all the complaints about their front staff and get rid of the red head. read more

BEWARE! This place (Gresham Location) is full of QUACKS they call Vets. Extremely RUDE Vet, then she wanted to prescribe a Med to my dog by GUESSING his condition (which by the way was NOT even CLOSE his symptoms) ! I Steer CLEAR of this place. I hope this never happens to anyone else. When I questioned her, she made a RUDE SNIDE remark back at me like I was the stupid one! I took her License # and may report her to the Board. Will never use this place and I hope no one else will ever go there . read more

I honestly don't even think they deserve a star. There is no customer service what so ever. They are extremely rude (especially the receptionists) and treat you like you are dumb. DO NOT BRING YOUR PET HERE!!!!! They barely do a check up, my dog had ear mites and they checked on the C sheet that her ears were "normal". Come to find out when I got home, she was scratching her ears and I decided to take my flashlight on my phone and found her ear INFECTED with mites. If you love your pet, please take them elsewhere. They never give you a straight up answer and just want your money. This place needs to be shut down immediately. My bill was almost $300.00 for a checkup and shots. read more

the worst customer service ever. the lady's at the front desk are rude , lazy and incompetent. i almost didn't write this because i thought they might have special needs "retardation" and was helping the community. those two need to pay the customers to go there. minimum wage is laughable in there case. wowwwwwwwwwwwww. just told my neighbor and he said he went there and within 10 minutes of watching them he left with his dogs. go if you want a story to tell. its amazing how poor the service is. i cant imagine any reason for hiring them. they spent 6 minutes looking for staples before acknowledging me right in front of them. it is crazy. told me to write my name on the clipboard. after 10 minutes of staple finding she picked up the clipboard and looked at it and asked me my name.. oh my god. can they even read. its like a snl skit. wooooo. i almost want to back and record them. read more

They killed my dog. Seriously. Just please read my story and be warned. If I could put zero stars, I would. Two weeks ago i brought my lab in because he was having this weird gagging/cough thing couple times a day. I wanted and asked 3x for a neck and chest xray, because he eats alot of real bones and i thought he had a piece stuck. Because it sounded more like a gag choking noise, than a cough. The vet (older, grayish blonde hair, can't remember her name. Speaks very softly). She felt all around his neck and throat, chest and listened to his lungs...and said no need, it's a lung inflammation and sent us home with antibiotics. Fast forward 2 weeks, it's 2am and my dog can barely get his breath. So I rush him to 24 hour vet on 136th and Stark (AMAZING place btw) and come to find out HE HAD A GRAPEFRUIT SIZED TUMOR MASS ON HIS THROAT /AIRWAY! This vet could not understand how this could of been missed. She plainly said any beginning vet student wouldnt even miss this, and his lungs sounded clear so why the Companion Pet Clinic vet thought it was inflammation, she had no idea. The tumor was no pressing on his airway so that they could not get a tube down his throat to do the surgery to remove it, and so we were forced to put him down. But 2 weeks ago when he was still able to breath normally we could of. He could of also been put on strong steroids and therapy to make it shrink more to do the surgery had we found it just the 2wks prior, when he was in good shape. But here we now were at 2am, he can't breathe to make it through the night and we have no choices. That's what kills me, is our options where stolen because of Companion Pet Clinic. I understand mistakes happen and misdiagnosis. I work as a nursing assistant myself and I know the unpredictable world of healthcare. BUT when such a big and obvious mistake is made, I have no understanding. Because this is your job, this is what you spent years of schooling to do and a grapefruit sized tumor? There's no excuse for missing it. The second vet said even if it's been smaller (very unlikely for only 2 wks earlier) it was still too obvious. I can't forgive this mistake. I also had a bad experience with her before this but it was what happened with my dog that made me believe it wasnt any longer a fluke mistake but just this vet... I brought my cat in (13yrs old) because I thought old age was catching up. Shed been having bad diarrhea and loosing weight, even though I had her on high calorie food and she ate constantly. I had the same vet as above. She gave her a exam, seemed very sweet and knowledgeable....she says yes she is probably just getting old, can't keep weight and her digestive tract is shutting down, hence the diarrhea and best to put her down. I trusted this and put her down. As she finishes listening to confirm her heart has stopped, (and I'm crying like a baby mind you) she says, as if the thought only just occurred to her, "it could of been a prolonged GI infection and we could of tried antibiotics but my best bet is it was her age". I will never forget those words. I was dumbfounded. I literally just couldn't process or deal with it then and I left at that moment. I paid at the front desk and left. It's those OPTIONS that I want when I see a vet. Don't assume and don't leave out ideas because you prefer to do one thing. I would of tried anything to help my cat first because besides the diarrhea/appetite, she was in good shape and happy. Which brings another point- you are supposed to be asked once you've decided to put the animal down, if you are taking them home, if you want cremation to take home or if you want to leave the animal to them to cremate and dispose of. You are to be asked this PRIOR to the event. I was NEVER asked at all. Which is the only reason I took my cat home to bury. If I'd been asked id of chosen to take home her ashes. I found out how wrong that part was after telling my experience to a friend who has worked at 3 different vet offices over the past 10 years. And I also got the red head lady receptionist that all these reviewers refer to and yes, she is just that rude. She seems to hate her job, that's all I can say. Anyways thank you if you read all this, I just want people to know I'm trying to give the facts and not just be a bitch. But don't take your pet here if you love them. read more

This clinic may be fine for vaccinations but not much more. I took my poodle in -she was quite sick but we had no idea what was wrong. The vet that came in to "help" offered no advise or ideas to help us. She agreed my dog was quite sick. I got nothing else from her other than an estimate for blood tests and X-rays. Nothing. The most response I got from her was a shrugging of her shoulders and a questionable smile. I will NEVER take an animal of mine to Companion Pet. Not to any of their clinics if they hire inept veterinarians such as this one. read more

I'm not sure if the other reviews are written by competitors because I have never had a bad experience here and I've been going since they've opened. The place across the street used to a Companion but changed owners and then another Companion opened here (2454 SE Burnside Rd) which is the one I'm reviewing. Their teeth cleaning specials on Wednesdays are great and I haven't had issues with waiting time or rude staff. read more

This is the first time I had gone here, and I should've read the reviews first. The two older ladies up front, (red, curly short hair and gray, straight hair) are not friendly and don't acknowledge anyone that comes in. When they finally do, they act as though your inconveniencing them. When we got back to the tiny room, the vet tech took our puppy's temperature. Then the male vet came in, I didn't catch his name, and he didn't introduce himself . He was rushed and didn't seem like an animal person at all, he almost seemed annoyed or uncomfortable around our puppy. I've been to other vets in the past and you can tell when they have a passion for what they do. I brushed all of that off, since we were only there for a simple puppy vaccination. As I went to pay the bill up front there was a lady that had come in with her very sick cat. The gray haired lady told her there wouldn't be anyone available until 1:00; it was 9:00. The potential customer was upset and asking where else she could take her cat, as she was very sick. The receptionist shrugged and grabbed the phone and ignored her. That topped off the visit and I will never take my fur baby here again, nor will o ever recommend them to anyone. read more

I love this clinic for the affordable exam fee and walk-in availability. The customer service matches the price and they've always helped me get what I need for my pet. Not a bad place for the price. read more

Every time I've been in here, the woman at the front desk has been extremely rude. This past time beats all, and it made me start looking elsewhere to get my dog neutered. I called at 8:10 to tell them i would be there for my appointment (which i was specifically told to show up to between 8 and 8:30). She responds with that it was already too late and I'd have to reschedule. I was frustrated already but i just said okay and went on to reschedule with her. She tells me the date and says "be here between 8 and 8:30." I responded with "well if it's between those times as we are speaking, why is it that i can't come now as that was my appointment time for today as well." ( i live 2 minutes away) She goes on to say "there is a line of walk ins already here" I asked why that mattered considering they're we're walk ins and that i had an appointment. Her verbatim response was "We're very busy, I don't have time to argue with you. If you want to call back later we can argue but i'm not doing it right now. in fact i'm not even going to schedule (said date) because i don't have the time for this and you just want to argue." and hangs up on me. I have never in my life received such horrible customer service. I work in customer service myself and would be fired immediately if i got caught talking like that to somebody . I'm not one to make reviews but I waited 3 months for this appointment and got hung up on for asking a question. I totally understand if she needed to put me on hold because she was busy, but hanging up on someone and saying they're arguing with you because your words contradict themselves is not professional in any way. And almost any person i know that has gone to this clinic knew exactly who i was talking about when i told them this story. read more

Doctor was great! Ran tests for my dog and figured out what the issue was, the front desk receptionist was just terrible and so RUDE!! went to get the medication in the front and asking a couple questions about the medication receptionist told me to "get your medication and get out of here" I couldn't believe what I heard! Even the women Behind me sitting and waiting was surprised.. coming into a clinic stressed enough already, receptionists should be there to help and acknowledge the customer. Obviously that did not happen!! Very disappointed with their service. They should not be working there read more

Best vet I have ever taken my dog to. I've moved frequently since I've had my dog. She has been to 4 different vets in her 5 years. Companion Pet of Gresham treats their animal patients like royalty. Their pricing is by far the best out of everyone in the area. You can walk in and get all the normal shots and an exam and be walking out in an hour. The staff is so friendly. I BY FAR RECOMMEND THEM OVER ANYONE IN THE AREA! Thank you for always caring and taking care of my dog. read more

The awful woman at the front desk of this terrible "business" was so mean to my mother who was just trying to pick up our dog's ashes. She yelled at her in front of the other TWO people that were there for not signing in. I understand that's "the way we do it here" as the reasoning, but she yelled at and embarrassed my mother, interrupted her to tell her she would be missed if she didn't sign in over and over again, because apparently she's too stupid to keep track of three people at once. She should learn to be more professional and kind, especially to someone going through a loss. Disgusting behavior. read more

If I could give them a zero I would do it. I took my dog in because he had something going on with his ear. This was one of the most unfriendly places I've had ever been to. They told me my dog needed his ear cleaned out and drops, they would give him an I wouldn't need to do anything else and he would be fine. The tech that took him back I kept hearing her say stop it, shut up and the vet was not friendlyAt all. I don't think they did anything for my dog he had no signs of water around his ears and he is in excruciating pain still I have to take him to another vet don't take your animal there! I tried calling them back no anybody answers their phone this place needs to be shut down . read more

DON'T TAKE UR PET TO HERE TO SEE DR. BASHAM. We were the only ones on the sign in sheet when we checked in. After waiting in the tiny exam room for 1/2 hr with our dog, I went out to the front desk to inquire. The older lady ignored me and pretended to be busy with something so, I just told her anyway that it was a long time to wait in that little room with a pet and that I'd right out front whenever it was our turn. A minutes later a staff member came to tell me that Dr. BASHAM was overloaded today( no one waiting in lobby and only me on sign in sheet?) and that because I complained about the wait( it was just the comment I mentioned above and I was not rude) the Dr. REFUSED to treat our dog! If you want to go to a Companion pet clinic I recommend COMPANION PET ON 82ND INSTEAD. The staff was friendly and very mindful and considerate of our time and very efficient. They communicated with us periodically while we waited to be seen and we were in and out within a reasonable amount of time. read more

Everyone who works there is extremely rude. When my vet called to get my dogs records. They couldn't even give me accurate dates and records. Makes me very sad :( read more

BEWARE!!! I wish I could rate them no stars. The prices are not worth the rudeness and the general disregard of care for pets. I took my god in for a teeth cleaning. I agree with the previous Jiffy Lube post. They tried to tell us it would be extra for a "comfort Tube". They told us if they found fleas they would administer flea drops, my dog had flea drops a week ago, do not put anything on my dog. They tried to sell us an anal cleaning told us shots were due when they weren't. Fast forward to time for my dog too go home. I was told she would be ready around 2:00PM. Finally after not hearing one word for the vet I called at 3:30. They said oh yeah she is ready. Then after we get there their staff was rude as usual. They always make you feel you are interrupting or intruding in on something. The rude staff member proceeded to talk down to me about how my dog barked and scratched at the cage after surgery, like it was my fault. They should have called me if she was ready. She said well your dog is not use to being in a cage, like it was a bad thing. I got my dog home and found cuts on the bottom of her paws from clawing at the cage for god knows how long. I WILL NEVER TAKE MY ANIMALS HERE AGAIN!! This place does not care for pets they bring them in, rack up the charges and throw them in a cage. I will be taking pics of my dog's paws and filing a formal complaint. VERY NEGLECTFUL! read more

This clinic is ridiculous- TAMI, the office manager is the slowest, unprofessional person I have ever known to run a clinic. She never looks up, never greets customers, is unable to multi-task and is more concerned about the little barrette in her hair and her manicure. This place is too small, the wait is too long but critical is the lack customer service. Don't do it! Wondering if another vet will remove the sutures so I don't ever have to go back. read more