My Lenovo laptop needed a screen replacement, and I searched for computer repair in my area. I read some reviews on Yelp and I decided to take my laptop to a repair shop called 365 located in Hawthorne. Bad experience. First they said they had the screen model for my laptop and when I got there, they didn't have it. They placed an order for my screen and two weeks later, I called them but they never answered the phone or called me back. I searched for other computer repair and I decided to take my laptop to Comp-Pros. They did an amazing work on my laptop. They are punctual and reliable. They ordered the screen and 5 days later they contacted me. I took my laptop on Saturday morning around 10 am and around 2 pm my laptop was ready. I totally recommend Com-Pros. read more

They replaced my battery and saved my data - love these guys!

Comp Pros is amazing, period. Had a great experience the first two times I went to the shop... one for my laptop and the other for a backup desktop. Then I ran into a buzzsaw this week when the hard drive on my main computer started to fail. Personal and work are all on that computer. I called Kelly and she was super courteous and professional as always. Then I packed up the computer and headed straight to the shop. Andre looked at it while I was there and I knew what I was up against in minutes (which definitely chilled me out). Bottom line: Andre was able to clone my near dead hard drive and have me back in the game inside of 24 hours. 10 stars if that would be possible! read more

I had two Mac book pros fixed here. 1: broken battery - took 6 business days to replace 2: broken logic board (spilled coffee on keyboard) - going on 6 business days to fix and still waiting for parts apparently. Probably won't come back if I break anything again. EDIT 5/30/18: GOING ON 4 WEEKS OF WAIT TIME. IF YOU SPILL ANYTHING ON YOUR KEYBOARD, DO NOT COME HERE. read more

I almost never get around to writing yelp reviews but I needed to come write one for Andre over at Comp-Pros! I took my treasured ASUS laptop here to fix the hinge which ended up requiring an entire cover replacement. The cost was reasonable, estimated time to finish the job was right on target or perhaps earlier. Great service, with reliable, friendly, and down to earth staff. Thanks so much! read more

Through no fault of my own, an arrogant and thoughtless relative (by marriage, not blood, thankfully) broke my laptop by throwing the bag containing it across the room. Luckily, I have the emotional intelligence to be able to choose my family, beyond blood and legal relation. Similarly, I feel like I had many options when the time came to repair the laptop. I'm glad I chose Comp-Pros. I'll be honest. I waited several months to have it fixed. At first, the damage was superficial. Part of the frame split from the rest of the laptop. Over time, though, that meant that dust and other junk was able to seep into my fan. Lo and behold, one day, the fan stopped turning and beating it just didn't get it going again like it used to. I guess it wasn't into that sort of thing anymore. Additionally, because it's an HP, it was just flat out doing some weird, stupid shit, period. Mainly, at some point the software would stop recording anything new to the hard disk, though there was plenty of space. Restarting the computer and commanding it to scan and repair the entire disk woukd fix it, but that would take hours EVERY restart. It was driving me nuts. So, push came to shove and I began hunting for a repair shop. Of course, Comp-Pros was one of the top businesses listed on Yelp! due to its number of 5-star reviews. I always find that super suspicious. I began looking through reviewer profiles to assess whether or not they were likely to be bots. I did that for the other highly-rated businesses, as well. I also requested quotes and assistance through Yelp. After all was said and done, Comp-Pros seemed to fit the bill best and I decided to go consult in person, piece-of-shit laptop in hand. I went in and the staff was friendly. When we discussed the problem, they explained everything they could do to help, and some of the pros and cons of each option. But what really blew me away was when they told me how little it would cost. Funnily enough, that only made me more suspicious. "Great, they're going to do a shit job of repairing my computer and it's going to break further in just a few months, I'll bet." But I gave them a shot. I figured they might be honest and I might just be a paranoid freak. Or maybe they're not honest but on par with similar business so there wouldn't be a point of going anywhere else. "Guess we'll find out in a few months... if my computer really bites the dust, or starts acting a fool along the way, it should be evident that it's deteriorating by then." And here we are. It's been a little over 4 months. The repair was almost as fast as it was affordable. I had only asked them to repair the hardware but they managed to repair the software issue, too (which I hadn't even brought up to them, so that was a pleasant surprise). The laptop runs still runs super smoothly, the fan works great, and there is no indication of any deterioration whatsoever. So there you have it. 5 stars. read more

Great professionals. The installed a 1 T SSD drive and extra RAM-all withing 120 minutes after dropoff. My Macbook Pro is now a racecar!

My computer crushed! Great service, nice people, reasonable price, nice location with parking. Can't ask for more. Thank you Comp-Pro! read more

Awful service. After being quoted $35 and two hours for a fix it turned into a $200 fix. I was told the part would arrive 3-5 business days later and put down a deposit of $100. After 3 weeks I still haven't heard anything so I called and was told they would reorder the part if it still didn't arrive the next day. Another few weeks, still didn't hear anything. Called back again and was told part would arrive within a few days and was promised a call again that never came. Over a month since they originally took my money I received an email that the part arrived and I had to come drop off my computer that same day or they would ship it back. Oh and that my phone was unreachable - which as someone who uses the phone all day I can confirm is not the case. Finally got my computer fixed. Would recommend to go anywhere else if you expect good customer service or a prompt response. read more

My son just built his first computer, but couldn't get it to show up on his monitor. After two days of trying to communicate with manufacturer's tech support, we finally decided to seek professional help. We brought the computer in, Antonio took one look and identified what the issue was. He even took extra care to test it in the shop. They didn't charge us a cent. Thank you! It's been a wonderful experience. read more

My daughters iPad stopped working and would not turn on. I called Apple and they asked for $420 to fix it before even looking at the iPad. Keep in mind the iPad cost us $400! Thankfully I found Comp-Pros! They not only fixed the iPad but they did it for fraction of the price. They were professional, patient, understanding and willing to help. I felt listened to and not taken advantage of. They are a honest company and very knowledgeable. I would recommend Comp-Pros to everyone who needs an electronic help-line! read more

If I have any computer problems in the future (hopefully won't happen for a while) I will definitely only consider coming here! I actually have a warranty protection with the geek squad, but I'm going to cancel my appointment with them tomorrow because I just went in today to Comp-pros to get a quote for free and I walked out with a fixed desktop PC! Andrei was very nice, honest, fast and extremely fair with pricing!!! Very happy going today and I highly, highly recommend going here if you have an PC issues (desktop or laptop). Worth even skipping the geek squad for! There is a parking lot in the back (I believe entrance is on Barry) but parking is shared with other businesses so it was fully. However, I found empty spots right up front. I'm terrible at parallel parking, so if I managed then it's a good sign. read more

Comp-Pros best computer repair business. I have a computer that had the hard drive full and kind of freeze a little bit; i went to a different computer repair places but seems no one had the right hard drive for replacement i was walking by the neighborhood and saw comp-pro's i deciced to give it a shot they were really nice and friendly. i left my computer for a diagnose problem after three days i got a call about what the problem was and yes my hard drive was full so i got to replace it with another hard drive with more capacity it was a affordable price and everything was done in a short time,my computer runs like new now and i am happy with they service Definitely recommend this business. read more

Comp-Pros was amazing, The Staff was extremely helpful! They built my whole pc, all I did was bring them the parts! Thank you guys for all your help and your excellent customer service!! read more

It has now been months since I had my laptop repaired at comp pros. It is still in amazing working order! The service was wonderful as the staff worked with me every inch of the way and were very informative of the services I needed and different options I could pursue. I would 100% choose to return when I next needed a repair on any of my electronics. read more

I had my computer upgraded from XP to Windows 7. It is like a new computer! I was especially impressed with the support I received. I was able to make an appointment afterwards, as some pop-ups were coming up that I didn't know how to answer. Antonio was so helpful and answered all of my questions. read more

I had a great experience working with Allen at Comp Pros! My laptop was working fine and then all of the sudden, I heard a strange sound and started smelling something burning, and from that point forward my laptop stopped working. This was the first time this has happened to me and unfortunately I didn't have my data backed up on a cloud service or external hard drive, so I was potentially going to have years of work and data lost. Allen was very warm and personable and made the circumstance seem less stressful by sharing his knowledge of what the problem could be on first looking at it, but also sharing the different options and services they provide, making me feel like I was in good hands and had the flexibility of different choices depending on the final diagnostic. My motherboard ended up being fried, and the laptop was no longer usable, so my main goal was to see if all my data was salvageable. I was glad that Allen offered the option that I could either bring in my own external hard drive or buy one of theirs and they would transfer the data. The timing of considering my options and bringing in an external hard drive were tough as I was working all day but I needed my data soon, so I was glad they were flexible enough to discuss the options with my mom when she went down there in person, and we ended up buying a great external hard drive from Comp Pros and all my data was successfully transferred and they pricing for the services were more than reasonable and it was very helpful to my mom as well as she learned some things about computer and tech that could help both of us in the future. I highly recommend Comp Pros for any of your computer repairs and tech needs because I know I can trust them if anything happens to my computer in the future. And specifically thanks to Allen, who worked with us throughout the whole process! read more

A great computer place to bring your laptop & or desk top. They are efficient, fast, caring & Andy is top notch. He will make you feel comfortable & explain it a way that is understandable. The prices are exceptionally good. read more

ANDREY IS THE BOMB, PEOPLE! Cool AF. Efficient. (More than) Reasonably priced. Such a goddess send, I can't even tell you. Since leaving the westside (aka snoozeville), I have zero problem driving across town to see this fabulous man. And I'll never go anywhere else. Parking out front. Parking out back. Parking on either side. Hell, hitchhike over. Or just Uber. Whatever ails your computer, Andrey can fix it. #SadMac https://www.youtube.com/watch?v=YWSZJXhOvBw read more

My laptop was running very slow all of a sudden so I decided to give Computer Professionals a call. This is actually not the first time I have called them. As you might imagine I was very, very satisfied the first time they helped me out. They did such an exceptional job the first time that I knew where to go when my laptop was acting up. The staff are so polite and knowledgeable! I asked them a ton of questions and they were able to make me feel confident that my laptop could be repaired at a great price. I needed a rush order to be placed and they charged me a reasonable fee. I'm so glad that they have this service. They gave my computer a tune up and discovered the issues that were making it so slow. They called me with updates frequently. This is another one of their many strengths. The staff member that called took the time to let me know what was going on and even answered some more of my questions. Now my laptop is running very well! I also got an external hard drive from them. They only sell top quality items. I'm glad I let them know what kind of hard drive I had because they told me that that brand was unreliable. I also noticed they sell refurbished computers and checked them out. I might just get one of the ones they had on display. One thing I have noticed about Computer Professionals is that they are an honest establishment. I could tell this in the answers that the staff gave me when I asked them so many questions. I observed their head tech helping a client with his questions. I know a little bit about computers and noticed that the tech was really being frank about what could be done. Besides the simple fact that he gave his time to the client impressed me. It's obvious the tech is proud of what he does and likes to help people. Computer Professionals is definitely a top notch company and I will surely return should my computer act up again! read more

Fastest, easiest computer service I've ever had. And anyone who has had to work with computer repair companies know that is rare! Their customer service was warm and friendly, and I had my laptop back the same day. I will definitely go back to C.P. anytime I need work done on my computer, and you should too! read more

Comp-Pros is a great company that I have had the pleasure of working with on multiple occasions. Most recently, my wife and I stopped by for help with a monitor issue and also a software issue with my wife's computer. After a short amount of time the technician was able to successfully address all of our issues and he didn't even charge us for his time. Comp-Pros is a class act with a great group of employees. During these challenging times, we could use more companies like Comp-Pros and their talented and incredibly nice team. read more

With high recommendations from friends, I arranged a meeting between Allen and my bosses to have their website built. Allen came dressed up and looked quite dapper. He is a very good-looking fellow. He's as smart as he is good-looking and that's saying a lot. My bosses are not easy people to design a website for from where the conversation went. Initially, I got the impression they wanted a simple site before the meeting. After meeting Allen, it seemed their imagination went wild with possibilities because Allen appeared highly capable and could deliver on their wildest vision. They are on the arty side and that's not easy to work with on this kind of project. Definitely looking forward to working with Allen when we're back in the US and have time to work on this project. read more

I absolutely trust Comp-Pros and their expertise in trouble-shooting and fixing my old Mac-book Pro. Gina was extremely helpful especially when explaining and breaking down what exactly what was going on in layman terms. Every single time I called, I received kind, friendly and professional service. Gina and the manger Antonio were amazing and updated me on the process as needed. The technicians really know what they are doing and I don't easily trust anyone with my computer. Honest and fair prices with speedy service. Highly recommend. read more

I'm giving 10 stars to theses guys. First they do not price gouge, Second they are very professional and friendly and third the place is clean. This is my second time going there and each time I leave there humming. No kidding, they are fantastic. read more

Great Place! These guys know what they are doing and go the extra mile, in a friendly relaxed way. Not only is service expert and fast, price is fair and they take the time to educate you. A friend recommended them to me and they have since become my go-to! read more

Avoid this place for your SEO needs. I made the unfortunate mistake of choosing this company for my SEO needs, and I find out that they were OUTSOURCING to overseas. I have emails to prove it. Nowhere in my contract, was stated they they would subcontract. Second, during the time I hired this awful company, their work was full of errors. They misspelled my company name on my website, when it was SPELLED CORRECTLY before I hired them. There were numerous other grammatical errors on the site. I chose this company because they had a physical location, but I had no idea that they outsource their work. I believed all these Yelp reviews, but now I question their authenticity. Anyways, this company refused to give me back all my money. DO NOT USE THIS COMPANY. IF YOU DO, PLEASE VERIFY IN WRITING FROM THEM THAT THEY DO NOT OUTSOURCE ANY OF THEIR WORK. read more

The tech guru, Andre, is absolutely amazing: smart, hardworking, patient and produces great results. 8 weeks ago I was formatting a new internal hard-drive on my 2009 Mac Pro Tower. This new drive would be an additional "storage" drive. My primary drive was working perfectly as was my already installed second internal "back-up" drive. So, this NEW drive I was formatting would be a THIRD internal hard drive. While the new drive was in the process of formatting my neighborhood had an electrical blackout. Insane bad luck. This was a Friday evening. The next morning, Saturday, I turned on my computer - not knowing exactly what to expect but prepared to, in all likelihood, start the process all over again. Things got worse. Not only was the new drive "un-formatted" but for whatever reason, my system would no longer read my already installed 4-Terabyte back-up drive. This had thousands of critical business files. As a business practice I back up ALL of my files once a month to a separate external drive. This incident was right BEFORE my monthly back-up so... about 30 days worth of priceless files had vanished. I jumped online early Saturday morning called a few places and Comp-Pros was the only one to answer the phone. They told me to come right over. To be clear - this place does not "specialize" in Macs exclusively - which makes this all the more impressive. I brought in my drive and Andre said he would do an evaluation as quickly as possible, then call me with an assessment and quote. Here's the thing - I wasn't the only person with a computer crisis in Los Angeles that day... but he understood exactly how legitimately important this was to me and my business. Can you imagine how many lunatics he must deal with, who come in daily, in total crisis mode? We all think our computer is the most important in the world. I was no exception "I needed it right away". The truth is, I could have been the "customer from hell" but I recognized pretty quickly that Andre was exhibiting remarkable patience and professionalism for the benefit of my computer. Later that day he called, made no promises, said he would do his best to salvage all the material on that 4 Terabyte drive, and made clear it would take time. The hard drive had THOUSANDS of files on it and the rebuilding process can only go so fast. Also, he gave me a quote and said I would only be billed for that process if it actually worked. To make a long story short I called once a day for 4 consecutive days. The office manager Kelly was great. She must deal with this crap everyday. She was remarkably polite, patient, and informative. All that said, by Wednesday I drove back over there wanting to know why this was taking so long. Again both Andre and Kelly were totally accommodating. They must have thought I was a typical nut-job who thought his computer was the most important in the world. Andre had me come in the back and he not only explained but SHOWED me the methodical, laborious process of EXACTLY how the software was rebuilding all the data on the drive and how he had to back it up to HIS drive... THEN, once it was saved, reformat my original drive (that was trapped in ghost-limbo due to the black out).... Then copy ALL of my "rescued files" on his drive, back to my drive. This was an INCREDIBLY time consuming process - he let me watch with my own eyes (drip, drip, drip -like watching paint dry) but it appeared to be working. Finally, I left and kept my fingers crossed. FINALLY, after 9 days, he called. He had rescued over 1 million files from that 4 Terabyte drive! He had me come in, pick up the drive, bring it home, and test it out on my system. Only after I gave him the "OK" would he erase all of my backed-up files from his drive. Thank God - I got home and it worked! Not only that, but he didn't increase his original quote - not a single penny. Andre gets' an A+ in every conceivable category. The irony of me pointing out his obvious talent is that Andre is actually hard on himself. When I was complimenting him on "saving my drive" he told me because he's Russian, and believes his English isn't "flawless", that he needs to improve as a business provider. Improve? Dude - you RESCUED over a million files. The crazy thing is... over the course of this entire experience I was thinking I know at least a half dozen executives at production companies here in LA that would hire Andre in a heartbeat. I mean that literally - he's that good. I'd go as far as to say (at least in my experience) exceptional. In any event, the reason I didn't write this review immediately was because I left for an east coast production following the incident. I've been back for a couple weeks now and this morning, as I was editing that rescued material, I was marveling at how smoothly the system is running. To me, companies are made by the people. I don't know the owner of Comp-Pros but Andre (and Kelly) are world class - 5 STARS! read more

I never back up my computer, so when my hard drive died on my Toshiba laptop, I had a major meltdown. My life is in my computer and I needed to do something about it fast. I found Computer Professionals on Yelp and was close by so I stopped in. They told me that Data Recovery service would be a few hundred dollars which sounded about right based on my previous research. I told them to do whatever they needed to do to get all my data back. It was pretty bad so they said that it would take a few days, but they were hoping to recover everything. They were great about keeping me up to date and a few days later, I got my work files, pictures, music, etc back! Then I even recycled that old laptop with them and bought myself a new laptop which I love! I'm so glad Comp Pros was able to help me. Their pricing was very fair and they recovered everything fast. Hopefully I will not need a repair company anytime soon, but I will definitely be letting people know about them. read more

Last week, I pull the Luddite move of spilling water all over my laptop keyboard. Panic ensued as the screen shorted out and the computer shut down automatically. UHH, WHAT DO I DO?? I flim-flammed around a bit until I found some tips on my phone. Everything I read told me to turn it off and leave it off until a professional could take a look at. Well, I despaired at that point because in my initial panic, I had tried to turn it on at least once to see if it was still working (Luddite move, like I said). Dismayed, and petrified, I asked around and a friend of mine recommended that I take my laptop to Computer Professionals. So I did, and I'm happy to report that, hands down, they provided the best and most affordable computer service I've ever received. By that afternoon, Allen was calling me so often with diagnostic updates that I felt like I was getting the live-tweet version (lol). They cleaned up the water damage, backed up my files, and had my laptop ready for pick up with 36 hours of the time I dropped it off. Like I said--excellent, friendly, efficient, and best of all SUCCESSFUL service. I was so scared that I'd completely ruined my computer, and am in no place to get a new one. But Allen and his team made sure I didn't have to face the music. If I ever have another technology snafu, I know where I'm headed. And I recommend you do the same. read more

I come back to LA for 4 short days and am running around like crazy and I drop my MacBook Pro and crack the flipping screen. I am freaking out because it's the day before I leave and there's no way I can get to the Genius Bar and fix it and I won't have time when I get home. I remembered these guys did work on my laptop remotely so I figure I will just ask if they can do anything for me. I go to their website and see that they actually have this live chat feature even at 8pm at night, and I ask the guy about my cracked screen: 8pm Monday: live chat with computer guy 10am Tuesday: dropped my laptop off 6pm Tuesday: picked my laptop up, as good as new - same day! #Lifesavers read more

Kelly and the good folks at Comp-Pros were a pleasure to work with. My son was having trouble assembling his new computer by himself so we took it over for some help. The communication was easy (Kelly kept me up to date with the progress), the cost was reasonable and they offered additional assistance beyond what I needed. I'd happily recommend taking a computer here for any service from complete assembly to replacing a part. Parking on street or in back. Great shop. read more

Excellent service and fast turn around. Andre installed 64GB of RAM in my 2018 Mac Mini. I dropped off at 1:30pm and they said should de done by 6pm. They called me at 3pm and it was done early! I would definitely recommend them. read more

As a student my laptop is my lifeline. Unfortunately mine is a few years old and I can't afford a new one. So when the battery couldn't hold a 1/2 hr charge I took it here. Antonio looked at it and got me a good quote on a replacement battery. He gave me great advice too and suggested an ssd and RAM upgrade would make my computer run better than a lot of midrange ones. I just got the battery at first because... poor student. But I came back a few months later and Andre (dif guy) quoted me the same price so I got the upgrades and WOW it's so much faster now. And both purchases were still way cheaper than getting a new computer! read more

I am very happy with the work of Comp Pros! I've had my MacBook repaired twice by them and I totally trust them with my computer. They are fast and they do an excellent job. My go-to repair shop in LA. read more

Fantastic company willing to help and go the extra mile to provide great customer service. Very reasonable pricing and staff is helpful and willing to explain everything until you understand. Provide alternative options too. Would do business with again in a heartbeat. Thank you to Allen and his crew for being SO wonderful and helpful. read more

I am very happy that I found a great team of computer professionals. The computer service at Comp-Pros is very friendly and helpful. Antonio is very knowledgeable and patient answering all my questions. He has such a nice, calm personality. I highly recommend them! read more

My power cord failed on the laptop. I'm an Angies List subscriber and found Comp Pros on it. Glad I did, as they are very can-do. First, the shop on Santa Monica Blvd. is well located. There is street parking, but a better option is behind the Dollar Store, municipal parking lot. I brought my computer in on a Thursday at noon, and it was fixed and back on my desk by end of day on Friday. It cost exactly what they thought it would, $130. I'm glad I found an honest, straightforward computer repair shop. read more

Love this company! Professional, friendly and knew exactly what was wrong with my computer. Also very reasonable in their prices. Will continue to use them in the future for all my computer needs! Highly recommend!! Thanks Guys!! Nivie Lloyd read more

***** Five stars, thanks for your IT support Andre! My cat is the devil and ate the cord to my 27"Mac Display Monitor. The monitor is a little out of date and it was questionable if I would be able to get a replacement cord or not. Andre helped me out, completely fixed the broken cord without needing a replacement part, in the end saving time and money. Thanks so much for the help and good work, much appreciated!! -Sarah read more