Nice, small airport. Was late for check in (10 min) and was informed by multiple employees (airline…read morestaff for a different airline than I was flying) and by security staff that I missed my chance to check baggage. In fact, I was told by both that they "would not even call" to check if the baggage could be added to the plane. My plane had not begun boarding and no luggage was loaded for 20 min after I cleared security. My family had to take my luggage and we were told it would have to be sent cargo. When it was brought back to the airport after my flight had departed, the airline staff for the airline I was leaving on told my family that we should have spoken to a representative to have it brought to my plane. Not sure what the issue is with communication between airlines and security staff, but I am now without my suitcase and out money. I know being late for check in is my problem, but the lack of help from staff was discouraging and disappointing.

The Comox Valley airport is a very small airport with limited amenities…read more Pre security has a gift shop and a take out cafe. Budget car rental is available. Post security has only vending machines and restrooms. Overall nice clean airport and staff are friendly.

SAILING CHANGES in effect o4/14…read more Wow, what a day. It started at 6am. My friend did NOT want to take any chances missing the first sailing up to the Sunshine coast, otherwise it would have meant arriving in Comox much later than planned since the ferries run at about 3-4 hour intervals. This ship seemed to be moving at a faster speed than others. My friend had made sure to print out all the sailing info from all the terminals were used that day and for some reason it said the sailing to Comox would be 2hours 20min. Imagine our surprise when we pulled in only 1hour 20 later. There was a TYPO on our directions!! We were so happy to get to the hotel an hour early.

I came here to get a lauggage lock and some travel accessories for the trip. The lady working there…read morewas very helpful. She was like a mother hen type ensuring that I was safe during my travels. She hooked me up with a lot of pamphlets. She was a little hostile in the customer service department first, however, slowly warmed up to me. Prices were decent.

Beware of Unscrupulous business practices! Anyone traveling to Powell River please be extremely…read morecautious if you stay at the Beach Gardens Resort and Marina. If you are thinking about booking this property, I would strongly advise you to reconsider. I stayed at the Beach Gardens Resort and Marina for one night, while traveling to the Sunshine Coast. At check in I was informed that a $200 damage deposit would be charged to my card in addition to the nightly charge for the room. I figured it was similar to the pre-authorizations for incidentals etc so I wasn't overly concerned at the time. My initial impression of the property and the check in attendant was that they both seemed a bit sketchy. I know myself well enough though to know that I should have listened to my intuition and that What happened next should have come as no surprise. There was a notice posted in the room with the check out instructions. The instructions were to leave the key cards in the room and invoices would be emailed the following day. I figured the reason for this was that they were short-staffed so I left my key cards on the dresser as instructed and left. A few days had passed and I hadn't received the refund or an email with my receipt. I contacted the hotel through Expedia and received a reply from Cheryl Ilott, the Rooms Division Manager, on Aug 15th, confirming that the charge for the deposit had been released. The message I received from Cheryl stated, "We released it the next day on our end and it is now up to your bank when they do it." Cheryl Ilott. The message was very straightforward. It was clear from her response that the property was confirming that they had released the $200 damage deposit and any further delay was due to my bank. Essentially they were removing themselves of any liability for the deposit not being returned to my card and transferred the blame to my bank. Another 5 days had passed and there was still no refund, so on Aug 20th I contacted my bank. My bank confirmed that the charge had not been refunded as I had suspected. The agent asked me to contact the hotel to confirm the transaction details in order to get proof that they had released the deposit. I reached out to Expedia to see if they could assist me as I had made the booking through their site. It was at that time I was informed by the Expedia agent who had contacted the property on my behalf, that the TV was broken and the deposit had not been released. Firstly this entire broken TV scenario is a complete and utter fabrication. I was never informed of any of this by the hotel nor did they ever email me a receipt of my stay as is their protocol. I am an experienced traveler and have never been accused of damaging a TV, a hotel room or any its contents. I'm at a loss for how I could be accused of this by these people. I was given no details of the damages to the TV, no explanation of the charges or proof to support this ridiculous accusation. Although I am unfamiliar with this situation I can't imagine that any reputable business would just withhold a damage deposit without the courtesy of informing their customers of the charges. It goes without saying that this is not a reputable establishment. The claim against me is untrue and the way in which the hotel staff handled this was extremely unprofessional. These people are not only dishonest but are desperate! How is it that on August 15th I was told by Miss Cheryl Ilott, their Rooms Manager, that the deposit had been refunded and then 5 days later on August 20th, the story changed completely and I'm being accused of breaking their TV? Overall, I feel really badly for the hotel employees and management. When people have to resort to such unethical business practices and wrongfully accuse their guests of damages to generate income due to their apparent lack of cash flow is just tragically pathetic. So many employees and businesses, especially those in the hospitality industry, have been hit hard by the pandemic. But that's certainly no excuse to lie and make these types of accusations. It's sad that there are people like this who lack integrity managing this hotel. It's unfortunate because the location is so beautiful. During my stay there I remember thinking about what a beautiful property it could have been if only it had been owned and operated by the right people. Maybe one day it could be amazing and all hope is Not lost. I hope that one day this will be a lovely place for travelers to stay and that these desperate people don't have to resort to lying and defrauding their guests for much longer. Hopefully my review will shed some light on this situation and I can make a positive impact by preventing other guests from being taken advantage of.

Pretty friendly. Providing a dog bed and dog bowl in the room…read more Seaside restaurant in the hotel was excellent.

I'm a bit stunned to see that this hotel has such a low review average. My stay here exceeded…read moreexpectations and I was satisfied with it. The staff here are very friendly and will go out of their way to make sure you have a good stay here. The room was quite comfortable, spacious, and relatively clean. Sure, maybe it was a bit dated, but it still got the job very well done in the end. As long as it gets the job done, I personally don't care. The beds were easy to get a good night sleep on and the hotel is very quiet, which is great. Laundry service is available, however, they do not have self-serve washing machines. They take care of the laundry for you for $10 per service, which I must say is quite reasonable. Honestly, I like how they take care of the laundry for you so you don't have to worry about it. The biggest plus for me is that there is an elevator on the property should you need it to go up to the second floor. That's a HUGE plus. Location is excellent, you can get to pretty much any store from the hotel in walking distance. I would stay here again for sure if my travels took me up to Powell River in the future.

Had breakfast at Garden Centre. Was big long hair in my meal. Let them know, there is nothing they…read morecan do. Gross

I am proud to review this splendidly wonderful little B&B they call the Willow Guest House…read more Before I begin the review, I think it is imperative that I preface it with a small but relavent note about myself. I am a well traveled person however, for all intent and purposes, I am very much a city guy. And being so, have a particular disposition regarding the finer things in life; the little but important conveniences of nicer living. So I would comfortably say that I have high expectations when it comes to accommodations and anything I plan to pay for or during a vacation. So having traveled a great deal, I have experienced a wide spectrum of quality in services and accommodations throughout the world. I am extremely pleased to say that I have never experienced any accommodations quite like the one at the Willow Guest House. In short, it truly felt like I was coming home. My biggest apprehension when it comes to B&Bs is the imbalance most B&Bs have between the business and the home. Either it is too business like with the warmth and homely coziness of The Adams Family or too much home and not enough business which leaves for rather awkward interactions and no sense of privacy. The Willow Guest House has this balanced magnificently. Never once did I feel like an intruder or awkward. Warren and Dee (the owners) are the kindest and most generous people I have ever met. The moment my girlfriend and I stepped into their home, it felt like we were family. It was quite remarkable actually. Their rare ability to be unconditionally welcoming and genuine is so refreshing that I found myself wishing our trip was longer than two nights! They are a perfect team and care so much about their B&B that every single detail towards excellence is considered. I would come back and stay at their brilliantly wonderful B&B any chance I can get. In fact I wish every hotel in Whistler would take some notes of what true hospitality and comfort is. This is undeniably the BEST BED AND BREAKFAST I have EVER had the pleasure of visiting. You will not be disappointed when you book with Warren and Dee. They are a true gem.

Are second hand reviews allowed? My husband asked me to put…read morehis thoughts on this B&B into Yelp because he felt they deserved a great review, but as a two finger typist, he would never get through posting one himself.... While travelling on business recently, my husband realized that not so much as a garden shed was available in Courtenay because of a large influx of visitors for the BC Seniors Games. Through the Chamber he found the only room in the whole area and that was only because of a last minute cancellation. The hosts were divine, the room was lovely, the price was right and breakfast was amazing. He had such a nice time. They have two upstairs rooms with a full kitchen and living area for guests... you can cook your own food, hang out and watch TV and then go down to the hosts kitchen for a made to order breakfast. Five stars just for the home made granola!

I scored lower than 5 on the above review for a couple of reasons…read more (1) When I was called about confirming the reservation, the host did not explain why they were calling to offer our group different rooms (had booked a room with two double beds and were asked about a room with a single double bed and sofabed instead). (2) In one of the rooms where I slept with another occupant, there was a condensing unit that was dripping. This kept us awake. I was able to obtain earplugs from the customer service desk (helpful). However, upon check-out, we received an apology about the dripping unit. It was implied that it was our own fault that we had chosen not to rebook a different room. Had there been any inclination that there was an issue with the room, of course, we would have rebooked. So, not only were we *not* told that there was an issue with the room, but we were met with resistance and as one of the checkout folks said, "gentle suggestion for next time, accept the offer of another room to rebook". I was annoyed but kept this to myself and instead said would they please address their unit. Anyway - I will make sure not to stay there again.

Great hotel. You have a full kitchen and the beds and pillows are super comfortable. In the maple…read morehouse building you have a balcony. Our room also had a washer and dryer and they give you laundry detergent and dryer sheets if you need to do laundry. They have free cookies in the lobby. Also loved the location walkable to restaurants and its right in front of a bike/run path on the river. Highly recommend.

Not the best. At this price point I would have expected more from this hotel. At best, I would…read moreclassify this as an economy hotel. Location is quite noisy with sirens passing most of the night. AC was noisy as well. Room was presentable but not the cleanest. And the rule about not being allowed to touch the TV.

Dumpy old and rude staff I am a Diamond Member and got…read moreterrible treatment think how they would treat a non member