One stop shop of a good group of drivers that can charter, shuttle, or taxi you wherever you need…read moreto go in the area. We had a lovely lassy that was friendly and fast. Thanks guys! Just what we needed!

Reserved taxi didn't show up on time. Previously I have had no problems with this company but this…read moreis inexcusable.

This business is a joke over 45 minutes for a cab and when you try to get an eta they just give you…read moreattitude.

I wouldn't normal write a BIG "rant" but it is only out of disappointment that I feel sharing our…read moreexperience could help others before booking a wine tour. May.27 my work booked a wine tour through Regent Limousine for two of our 30yr retirement friends/co-workers. Tour included 3 wineries and lunch at the second location. Tastings were $5-10 which some places wouldn't charge if you bought wine and each person would pay for their lunches. We each paid our amount for just the bus trip/tour and prepared to pay for our extra's. So. . .. when we got to the first winery they were completely surprised and shocked to see 21 people ready to do tastings. Apparently we were not booked at all. Our poor driver scramble to make contact with his company and to sort it all out. Now the very busy winery had to divide our group to be able to do a tasting, which took a lot longer since they already had another group before us. Of course this puts us behind and our next tour was to include lunch, which again was not booked. Our driver then informed us they have arranged a wonderful lunch at the end of our tastings at the Malahat Chalet. Not one winery had our party booked, and our 10:30-4:30 tour was behind and we arrived for lunch at 3:30. At the restaurant there was a set menu and our office manager asked if this was being paid for by Regent to make up for the mix up with our tour. We were told if we ordered from the set menu it would be paid for, if we ordered from their regular menu it would be the cost for that person. So we were thankful for the good gesture to cover lunch for our tour mishap, until my office manager was later changed for every single lunch, $30 per meal. When she set an email to the company they claim they did not say they were going to pay for it and they didn't charge her for the extra hour it took to get us back to Victoria. I find this completely misleading and a complete let down to such a wonder celebration of our great friends retirement. " As we did not have a reservation for your group on that very busy day and in order to accommodate you on the spot,, I had to split your group up for the tasting, which I normally would not have done, and the tasting was a bit more abbreviated than I usually do. Vigneti Zanatta "It was unfortunate that Regent didn't make the appropriate reservations for your large group on the 27th and I was pleased to hear that Shannon was able to accommodate your group of twenty" 'Unfortunately, the tour was not booked with us ahead of time and we were unaware of your visit which makes it hard on us to give you the proper tasting and time with a Blue Grouse team member. "

Just got back from a cruise to Alaska. Myself and two young kids (8 and 10) got a 2hr tour of…read moreVictoria by a wonderful driver called Dave. He was an older gentlemen and very knowledgable about the area. He took us to a great ice cream parlor that was off the beaten track - he took us around various neighborhoods and landmarks. The car was immaculate and we felt like royalty stepping out. Well worth it rather than going on the more expensive, rigid and cheesy cruise excursions. Highly recommended; especially if you have very limited time in port.

I took my 78 year old mother on her "bucket list" vacation, she has always wanted to see Victoria!…read morehowever, with Alzheimer's starting to affect her ability to keep up, being driven about by Kevin in a Tesla was the most wonderful solution! We had a perfect day learning about the history of the island. Kevin is very attentive, and honestly I had a nice break from being the caregiver, as he was so gracious to help her in and out of the car at every stop! history buffs will love his tour, and we saw things I ended up ordering books about (local artist emily Carr, the First Nations art, the Queen's house, the oldest China Town in Canada) after the tour. It's such a fascinating, whimsical place! I recommend the Tesla tour 100% and will be back!

We were in Victoria as part of an Alaskan cruise in June. We decided on a tour with Kevin at Tesla…read moreTours. He picked us right outside our ship, took us to the Castle before anyone else was there, the Government House gardens & Christ Church Cathedral. Followed by a scenic drive to Butchart Gardens; where we spent the rest of the afternoon. He also arranged for the tea and lunch service at the gardens using his member discount. It was completely wonderful! The food, service, and atmosphere were all excellent. We did offer for him to have lunch with us but he insisted on waiting so we could have some time to ourselves. After tea, he walked around the gardens with us, happily taking pictures and giving us interesting info. At our request, he dropped us off at the Fairmont Empress around 4pm. We walked around a bit and then took a cute little water taxi back to the ship. I highly recommend this tour if you have 2-3 people and want to get a lot done in a short amount of time. Kevin is very friendly and knowledgeable. Oh and of course, the car is amazing! We'd love to tour with Kevin again in the future!

One of their drivers was an absolute gem. Then they left me waiting 45 minutes and only then said…read morethey'd send a cab. I had booked the night before. Never again.

Never knew reserving a taxi was so complicated. I provide all information by email in advance, so…read morethat I have a written confirmation for all my travel, accommodation, meeting sites, etc. I get a response back without pick-up times, but told to call. Why bother with email if you have to call too? So I call. The person at the other end of the line says that her boss responded at 10:30 pm, and the boss also has 10 million other things to do, so this is 'a courtesy'. Not true. I put my original request in earlier that day and received the first response by 8:30 p.m. Nanaimo Yellow Cab treats you as if they are doing you are favor.

We were to be in Vancouver for just one day and wanted to optimize our time seeing sights and…read moreabsorbing the cultural ambience of the city. We chose a 4-hour private tour and were so pleased we did. The car was comfortable, our driver was exceptionally well versed in Vancouver lore and we had the flexibility to spend as much time or as little depending on the activity. We would do this again without hesitation.

From the owner: Afforadable service for all of your limousine needs,grads,weddings ,whistler,concerts, game ,stags,…read moreferry transfers,special on return trips

Not impressed with their dispatching from India. Very hard to understand.Out of touch with our…read morecommunity now. Also very late.

I had stopped to let a driver out of the complex where I was heading. That was on the road and one…read moreof your drivers had to go around me to get out when he should've waited for the other guy and myself to leave before he decided to go anywhere. Just cause he's a taxi doesn't mean he can go whenever he likes he still needs to obey the law. Where the other guy that pulled out and myself have the right of way because he had cross both our lanes. It was also not very professional and driver didn't care saying he had the right to go. Maybe next time ill pull up a little closer and then he'll have to wait if it happens again, which it shouldn't have in the first place