Unfortunately my car didn't pass smog but it was due to an unrelated issue…read more Despite that, Elmer was really good about doing the smog check in a timely and effective manner. Additionally, he recommended mechanics to help address my problem. Will definitely be coming back again.

This is my 3rd time to get vehicles smogged here. Every time has been fast, straight forward and…read moreeasy. The business is named correctly. I Highly recommend them.

I highly recommend Smog Inspector on Park Ave, Chico, CA. A highly organized business with top…read morelevel customer service. The staff are very knowledgeable of their field, certified and courteous adding great value to my visit. Need a smog? Go here.

Called ahead to schedule a Saturday appointment since I work throughout the week (they are open…read morehalf a day just as an fyi). Workers there were very kind,helpful and straightforward. The price for a smog was extremely reasonable in my opinion. My friend recommended me this place and I'm glad she did because they were done in about 30 minutes or less. Once my smog service was completed, the employee went over my smog certificate and charged me out. No hassle or anything! Will definitely be returning for all future smog services.

TL;DR - Sean is awesome. His shop is awesome. His service is awesome. Give him your money and save…read moreyourself the hassle of dealing with mechanic scumbags. Also he doesn't do the DMV stuff anymore because no one was taking advantage of it and it's too expensive at the moment/price of goods going up. So my man Sean can't justify offering it anymore. Sean's a certified badass. Went here this morning to get a smog for my car and it was about a 15 minute drive or so. I was the first and only there. Rolled into a vacant parking spot when Sean came over and asked if I here for a smog. I said "Yeah" and he asked me to park in the awning and he'd get me hooked up. I also came prepared with some Micky D's breakfast cuz ya boy was hungry. So anyway, fast forward 10 minutes and while I'm munching on my McMuffins, Sean and I are talking casually about stuff. Kitchen Nightmares is on and Gordon Ramsay is going in on some crappy chef. Sean's like "I'm pretty sure your McDonald's breakfast sandwiches taste A-1 compared to that restaurant's crap right now." In between our conversation he politely asked me to sign off and review what he was charging me for, didn't try to upsell me, sell me anything useless, or any additional fluff. He also didn't rush me out of there either. So I able to take my time and enjoy the deliciousness I had brought with me. All in all I spent about 15-20 minutes tops. The process was fast and easy. 15/10 would chat and chill with Sean again. Oh yeah and my car was fine. And I paid about $45 for the whole thing (smog check). "It seems like quality has taken a dive man, all these shops are trying to screw you out of your money. You come in for brakes, they try and sell you a tune up with it. On the shop's mission statements it should say in fine print under their BS commitment to customer service, 'We're also here to gouge and bone you out of every penny you own.' - Sean, Certified Boss, Norcal Auto Support this man, he's awesome.

Hands-down the best service I have received in the automotive industry. In years . I had a 9…read moreo'clock appointment to which I was 15 minutes early. He wasted no time to help me. I don't think I was there more than five minutes and that was just because I was asking in him questions that he's answered simple quick Ian's to the point.. my previous career was in AAA emergency road service so I've been to a lot of repair facilities for 37 years. I live almost 30 miles away even though there are places closer I will be going to him for sure... thank you so much for the great service Steven

When I asked the office clerk about their diagnostic fee applying to services rendered, I was not…read moreprovided with a direct answer. The representative kept talking over me and she was very rude. She showed poor customer service skills by saying things like " we don't work for free". She also tried to insinuate that all the other customers understood her logic when in fact she never provided a direct answer to my question.

Popped in for a smog, quick and friendly service…read more Can be funky to know where to park and they are busy but nothing unmanageable.

One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

We really liked the people here and appreciated their honesty and diligence with our vehicle. We…read morewould highly recommend this business to friends and family. Excellent service, excellent quality, excellent value.

They were able to take us immediately! They were extremely…read morekind, experienced & did it quickly. The shop was clean & organized & there was a cool place to sit while they helped me & my uncle! Call first! They took us without an appointment! #SMOGSavior

The guy or rather the mechanic was there working alone and he didn't have to stop and take care of…read moremy brake fluid but he did anyway and that pretty much going to make me a customer forever!

Quality work highly recommend Great deal on smog. I'm glad…read moreI found a quality local shop.

FAST SERVICE No hiccups…read more Idk about pricing bc I'm auto repair ignorant. I do know that my car purs now. I go there every other year for a smog and have had to have my Chevy Cruze repaired a few times also. I have recommended Martins to others.

Everything went well I thought I was going to have major issues and they literally took my worst…read morefears and diagnose my truck and got me back up on the road I want to thank the guys at Hancock's automotive they are truly professionals and what they do.

For me, these guys are the Greatest! The shop isn't fancy looking or Hi-Tech like the dealerships,…read morebut the results are superior. The owner is an honest, fair, hardworking guy, and he's always been respectful and Professional. They get the job done in a timely manor, and won't try any of the tactics you'll find at other shops, that try to rip you off with adjusted labor rates. If you want honest, reliable, timely repairs at a fair price, this is the shop to go too. I've been here in the area over 5yrs and use no one else to touch my vehicles. Terry