Very experienced professionals and staff. Visited for my shoulder and neck problem. Immediate…read moreresults and felt so much better. Josh was very caring person who gave me a follow up call making sure the pain doesn't get worse. Strongly recommended.

From the owner: At Ventus Therapy we provide personalized, evidence-based physical therapy to aid your recovery…read morejourney. Specializing in sports injuries, post-surgical rehab, and chronic pain management, our licensed therapists are dedicated to rebuilding your strength and restoring function. Your Wellness. Our World. Schedule your initial diagnostic today.

Called 30 minutes before they closed to see if they had a last minute appointment available and the…read morereceptionist let me know that they didn't but I could do a walk in, cross my fingers and hold I could see the doc. I was in so much pain and desperate so I wobbled by butt over there. Thankfully I did, even though I got there 6 minutes before closing, they still accomoated me. Staff: Front desk is pretty efficient and all of them are at least bilingual. One of the female receptionists is trilingual! One of the girls was super sweet. She asked my height and weight and when I told her my weight she was shocked lol it was all very endearing. Office: very clean

Had a 3 o'clock appointment and came in on time. Reception didn't wanna bother asking anyone to…read morecheck in. Sat here over 30 mins and ask them how long does it usually take. She definitely gave me a dirty look and said soon!! Thru out the whole time they never look at the check in clip board. To be honest. It seem like they didn't like there job at all and was force to work.

Hands down, this is my physical therapy clinic of my choice, even though it's out of network with…read moremy current insurance! This is my third time going back to Hands of Hope physical Therapy and Wellness at Whitestone location. I have come here for both shoulders, then neck, and now knees. The staff work together as a team and the care is seamless. I especially appreciate and value the care from Jackie, the bestest physical therapist! She has seen me for all three occasions. Jackie is friendly, knowledgeable, and explains what's causing pain and how PT will decrease pain, strengthen the muscle, and increase mobility. The continuity of care is a game changer. I trust Jackie and know that in time, with hard work, my knees will get stronger, just as my shoulders and neck have gotten stronger. Office managers have changed a few times, but they have all provided timely, informative, and competent service. They now have extended hours compared to my last visit, which I appreciate. And this location is now accessible for patients with different mobility. They have replaced stairs leading to office with a ramp, which is excellent accommodation for the patients!

My first visit to this place. Very clean and super humble staff. I met with Dr. Hatem who was…read morevery knowledgeable and professional who gave me the exact issues that my physiatrist told me with solutions. He was caring and supportive. I'm looking forward to seeing him and Omar for my speeding recovery!!

I am looking for a foot massage for my tired feet today and saw their led light sign written…read more$10/hour. I guess can give it a try. We are 2 persons, after we seated on the chair they came with a pail of warm water to soak our feet. The masseuse told us that the charge is $10 per hour and tips is minimum $15! Okay fine, that is a little more than I expected. I don't mind if I can get a good service and soothe my pain. AMBIENCE - Do not expect a good and relax one. There is no music and the chair is old. Actually I sat on a tear PU leather chair. MASSEUSES - Too much talking to co workers side by side. And the strength and skill is not what I am expected. And, I don't think it is the right way to massage my right feet twice and left feet once ?! For my knowledge it had to be balance both side right.. so, please time yourself for about 15 mins x 2 for each side, be professional.. CLEANLINESS - Big towel was old and the shelf beside me was dusty. Overall so so, I don't think I will go back, I want a proper massage and relaxing place.

HORRIBLE PLACE! No stars!! They say it is an hour long massage but they only massaged for like…read more35-40mins! (Set an alarm when you go there) When we asked them why it was not an hour long they said soaking our feet took away 5mins!!!!!!!!! Absurd! That still didnt equal an hour! Then they force you to pay $20 tip on top of that!!! I was with my mother and was ready to walk out when they grabbed my mother's arm violently demanding that we pay tip!!!!! They are lucky i did not call the cops! The place is nasty. It is so filthy. The massage chairs are so dirty and every one of them is torn with holes and very worn out. Also, when they were done with the massage, they re-folded the towels they just used on our feet and placed them back onto the rack with the other "clean" towels!!! Horrible! I would not recommend this place to anyone!!!!!!!!!

Dr Yakub Abrakhimov is fabulous caring and kind…read moreThis was my second visit Today i had many shots in my lower back with a technician taking pictures with a huge machine Dr has a great personality I am going back in 4 weeks

Extremely disappointing experience. I waited almost two hours past my appointment time, only to see…read morethe doctor for less than five minutes -- most of the visit was handled by a nurse practitioner. The treatment did nothing, and no real effort was made to diagnose my issue; I had to ask for X-rays and a referral myself. The billing felt shady and misleading. I was told to make a one-time $200 payment to cover future visits, but when I returned, they demanded another $160, claiming it was a "mistake." This could've easily been communicated before I came in, instead of wasting my time. Overall, the office felt disorganized, uncaring, and dishonest. I would not recommend this practice to anyone.

Maybe they have turned over a new leaf ... I was surprised at the amount of negative reviews when I…read moredecided to leave this very positive one. My 87 year old mother was there as a short term resident (approximately 6 weeks) after a hospital stay. The nursing staff on the 4th floor was responsive and the nursing supervisor Chris, in particular, was so kind to my mom. Other staff on the 4th floor were also kind, which I observed during my visits with my mom. The volunteers, the admissions staff (in particular, Cory) and Ms. Park, the head of Social Services were also really great. I did not have any issues with being able to visit my mom. My mom left there in much better shape than when she entered and I'm so thankful for that result. I can't give 5 stars because I learned after my mom left the facility that they wake up residents at 4am to take blood or other samples if they need lab tests. Apparently the reason for that is to gather samples for when the lab opens. That was the only negative thing my mom had to say about Union Plaza.

I am writing this review with a heavy heart and a deep sense of urgency to warn other families. My…read moregrandmother has been a resident since April 2025, and our experience has deteriorated into what I can only describe as a nightmare. For months, we have raised concerns about her care. She has repeatedly expressed feeling mistreated by staff. We would often find her with a completely full diaper and swollen legs. When we pointed out small, unexplained marks on her body, staff routinely dismissed them as "old skin that bruises easily," showing no curiosity or concern. Most alarmingly, my grandmother has stated multiple times that she is scared of one particular nurse. My mother witnessed this nurse handling her roughly and responding to simple requests for assistance with a clear and unprofessional attitude. Our concerns about this individual were clearly not taken seriously. The situation reached a critical point this week. We last visited on Wednesday, December 3rd, 2025, and she was fine. When we saw her today, December 6th, she was covered in injuries: a black eye, a busted lip, scratches on her neck and arm, a bump on her head, and widespread bruises. She is complaining of head and wrist pain. This did not happen gradually. The facility's response was utterly unacceptable. No one had reported any incident to us. The on-site manager, Mr. Kumar, claimed to know nothing about it, despite being present over the preceding days. He appeared careless and dismissive of the severity of the situation. We had to forcefully press the issue to even get the name of the Certified Nursing Assistant (CNA) assigned to her during this period--the same CNA my grandmother fears, identified as Kimberly "Monique" (last name illegible, as Mr. Kumar only scribbled it). When we insisted on immediate medical attention, the facility prioritized their internal paperwork over my grandmother's well-being, causing a dangerous delay. We ultimately had to call 911 ourselves to get her to the hospital. This is not just "bad care." This represents a systemic failure in supervision, accountability, and basic human dignity. Clear signs of potential neglect and a resident's expressed fear of a staff member were ignored, culminating in a shocking and unexplained physical trauma. BEWARE of this facility. Until they demonstrate a complete overhaul in management, staff training, transparency, and accountability, I cannot in good conscience recommend them to anyone. Our family is now pursuing all available avenues to ensure this is investigated fully. We will update this review as we learn more from medical professionals and authorities.

I really can't say enough about Dr. Buza's honesty from the first visit. He had me try other…read moreoptions before electing surgery. He referred me to a pain management specialist and he was amazing. He gave treatments that helped with my pain for over a year along with PT unfortunately my body didn't the tolerate as accepted but not as long as it should've. I then after almost two years later we discussed surgery. I was nervous because I never had surgery but his honesty and compassion put me at easy. He explained the steps clearly and told me what to expect when having the full lumber area worked on. From the check outarea Brianna took care of everything for me. Then when surgery was completed and I was admitted for a week every one from Dr. Buza his full PA staff and nurses made me feel so special and made sure I was comfortable in every aspect and discharged with full instruction on handling the worst 2 weeks of pain and discomfort. He sent nurses, OT,PT to my home along with all medical equipment I would need. I felt like a VIP PATIENT and would highly recommend that team especially Dr. Buza. My recovery is going great and love that my quality of life without pain is a blessing. With humble gratitude and appreciation to this great surgeon and his whole team. Thank you with all my heart Dr. Buza. I could not have done this without you. I soooo appreciate you. I give you the most stars I can give. God bless all of you. PS the bone stimulator brought personally to my home from rep Christina I couldn't end this review without mentioning her. She is the sweetest person I have ever met. Kept checking on me explained how to use it. I'm adding her to this excellent team With great respect, gratitude and appreciation Evelyn W.

For me, Dr. John Buza is one of the best doctors of the spine. In addition to his wonderful…read moreattention, professionalism and respect for the patient. I recommend him and I give him 5 stars plus

Dr. Aronova is the absolute best!!! She will get your pain in check!!…read moreThe staff is awesome and it's always a pleasure dealing with them. So professional!! Comfortable office also!!!!

Staff is friendly however they need to work on not overbooking appointments for patients. I arrived…read moreon time for appointment and still haven't been seen by a doctor after a two hour wait which is unacceptable.

Dr. Kogan is great & funny, he's the best. And the staff is excellent. I give them a 10 out of 10.read more

The front desk staff is incompetent and rude. The woman who preps patients for injections is rude…read moreand hit me when I trier getting off the table after Dr. Shake left me waiting on the table for TWENTY MINUTES, laying on my hip, which had both BURSITIS and ARTHRITIS. They don't deliver messages to doctors, they don't let you know when they're putting you on hold, when the doctor is available or not, NOTHING. And if you don't let them INJECT YOU, they will DISCHARGE YOU AS AS A PATIENT. THEY WILL NOT HELP YOU!!! UPDATE: The office (well, the office manager, PATRICIA RODRIGUEZ) called my review INACCURATE despite: (1) Other older reviews that mirror some of my experiences and (2) the proof I'm holding IN MY HAND in letter form. As well as (3) Dr. Sekhur is currently OUT OF THE OFFICE (until at least July 4th) due to a personal emergency; the same emergency that had him leave me on the injections table for TWENTY MINUTES, laying on my side despite having BURSITIS IN MY HIP.