I had my first appointment at 4:30PM on April 30th, 2016. My boyfriend and I were on time... but…read more. we still had to wait about an hour and a half.... just to be seen (My only dismay thus far, cause I hate waiting.) . But that's kind of the norm it seems with specialist, all we can do is pray that the doctor was worth the wait. (And they did have a popular Chinese soap op. playing on the big flat screen, but for non-mandarin speaking patients - a show with subtitles might be better.) After I was finally seen.... to my pleasant surprise, Dr.Lu is a very pleasant person, with wonderful bedside manners as a doctor. He didn't just see me for 2-3 mins ...or 5 minutes and then rush me out... like some other doctor's I've been to. I was in the office for about 30minutes. He was very thorough, he even called my pharmacy to see the previous treatment I was given, since I didn't bother bring medication info. from 2 years ago (prescribed by another neurologist, that didn't work too well for me). He explained what my medication would be functioning as, and what side effects it may have.... so I knew I wasn't just popping pills cluelessly. Dr.Lu also has accent free English....so I was very happy about that too lol. (Not many Asian doctors can pull that off and still speak fluent mandarin) Overall... very pleased and I hope my future visits will remain in this light. :)

Scammed my parent to have multiple scans. Scares my parent by saying they have multiple tumors and…read morehad them do multiple scans and when the results came out clear? He apologizes says its nothing and he said he made mistakes. The worst thing is he uses scare tactic saying each tumor is worst than the next to get them to do the scans asap. Traumatizing them as they wait for the mri approval and results. If it wasn't for my parent's old age I would take this horrible excuse for a doctor to court so he won't do this to another elderly person.

My experience with Dr Hongyan Zou was a blessing. Meet with 2 prior neurologists/neurosurgeon…read more Which where specialist as well. I'm very intuitive on a person character & demeanor. Very well educated , explained my situation as to results to my issues. Took her time to listen to me my excruciating pain I was living. I had faith in her we proceeded to correct my problems. Can't thank her enough true blessings to have found a very concerned doctor , with complete empathy. As her PA Oliver, & Diane are a perfect team. Thank you all for your help. Unfortunately I need to schedule an appointment due to the Stimulator that was removed 2021 . Thank you so much from prior Surgeon inserted wrong. Having major pain where the battery was set upper lt butt chick . Developing paralysis of my side. Scar tissue has completely grown over left over not seen in images. Basically bed ridden from this new torchure I'm leaving. Would greatly Appreciate your miracle hands to heal me for 5x. Thank you so much hope to see you soon, Hope you had a great New Year God bless you

Came here with son for a pre-surgery covid test. We were in and out less than 3 minutes. Simply…read moreincredible. No overbooking, walk ins, or lines like City MD. My only gripe, be careful of dog doo in the neighborhood parking. It's all over the sidewalks. The staff at NYP in this office were great. Super friendly with my son.

Dr Su called me "bitch" on the phone I'm a pharmacist and a…read morewhile back Dr Su sent some prescriptions to the pharmacy for a patient, but none of them was covered by the insurance, they need it prior authorization. I get a call from a very angry nurse with an heavy accent asking me why the prescriptions are not covered. I try to explain to her that insurance needs doctor to call the insurance and get PA, but she keep interesting that how come none of them is covered, so I asked to talk to the doctor. Dr Su was on the line this whole time, he spoke for the first time, he said: "yes, I was listening and you are a bitch " and hung up the phone on me!!! I was speechless! I couldn't believe that a doctor called me that! I don't care where you are from,or whatever your culture is, You have no right to call a lady that name! Shame on you doctor! I wouldn't go see this doctor, or let him touch me even if my life depends on it!

If you feel like wasting time and money, go visit Dr. Su. Based on my experience, he will tell you…read morethe most common-sense things and not find the cause for your problems. I went to see this doctor and he had me do a number of expensive tests, all of them showed normal. Despite this, he still went on to say that my problem is most likely cardiac and he's not even a cardiologist! I had seen a cardiologist earlier who conducted a number of tests on me and clearly explained to me the potential trigger for my problem. But Dr. Su went as far as dissing the cardiologist conclusions!! With absolutely no evidence. This doctor could not find any problems with me and just says that "the tests only describe the time when you were tested so I still dont know if you have problems but I have no evidence that you do". What a useless doctor -- I want to see a doctor because I have a problem and want a solution or at the very least, an explanation. This guy has no clue and only says to you the same things you have told him. USELESS!!

Hospital staff friendly was there due to uncle being sick and taken there. They have a Starbucks in…read morethe lobby so that was good. Doctors are very responsive to the patient

I would never go here again. There is a lack of care, unprofessional, liars etc.. I was in the ICU…read moreand the doctors aren't competent especially the lung doctors and admitting team. They do not treat you like a human being just something else that needs to be fixed.. NO COMPASSION... I was sent to another unit floor 2n and I had this nurse that only cared about her scents on her arm. Lashes falling off. So unprofessional. She never gave me my medication. And ON TOP OF EVERYTHING I ASKED TO SWITCH THE ROOM THEY PUT ME WITH A DEMENTIA PT I COULDNT SLEEP SHE PEED ON THE FLOOR ALL NIGHT PULLING MY CURTAIN... WHEN I WAS JUST BROGHT DOWN FROM THE ICU UNIT. I asked for my room to be switched and my nurse was TOO LAZY TO SWITCH ME, stating that im being rude for asking for comfort. wow WHO DO U HIRE?? I ASKED TO SPEAK TO A MANAGER SHE SAID WE DONT HAVE ONE.. liar. GIVE ME MEDS OR ANYTHING.. I LEFT AMA. I have a photo of all the meds left on my bed.

Dr Mu is a wonderful surgeon. He's caring & dedicated to the wellbeing of his patients. His staff…read morealso very nice

I highly recommend Dr. Mu who has been monitoring my case since 2014, two Meningioma's, found…read moreincidentally. My husband is a Doctor, who researched the best Neurosurgeon in NYC area. Talking with other Doctors, ICU nurses and medical personnel, resoundingly Dr. Mu came up as the one they would trust for themselves. After experiencing a focal seizure (April, 2020) Dr. Mu discussed options with me (pros/ cons). I decided to have surgery, it was the best decision to have Dr. Mu operate. Leading up to surgery, Dr. Mu was very accessible, addressing my concerns. Dr. Mu assembled a top specialty medical team (Radiologist, Neurologist, Internist) for my care. It was helpful to have them communicate together on my case. I never had that level of care/ support in the past by prior Doctors. The surgery was a tremendous success, recuperated to normal activities/ strength three weeks post-op. Overall, Dr. Mu is incredibly skilled, available to answer questions with excellent bedside manner.

On May 16th I had foot surgery here. Beautiful hospital and the staff is very kind and…read moreprofessional. The hospital is very clean and inviting. I give this a 2 thumbs of in healthcare! Thank you to the doctors and staff for your kindness and professionalism at New York Medical Center of Queens! As for my foot-now the healing begins!