Note: They frequently change their name and now operate as Community Management Advisors, Inc…read more (CMA).
If I could have given this group of misfits zero stars I would have. I don't even know where to start. It has been years of lying, deceit, and mismanagement. Their employees flat out lie and the owners do nothing about it. There is a constant turnover of staff and frequently use the excuse "I'm new to your community." The ONLY thing they do on time or correctly is deposit the HOA dues (where their fees come from) and nothing else.
1. DAMAGED MY BRAND NEW VEHICLE - Last fall, their contractor, Precision Safe Sidewalk, did over $4,500 damage to my brand new 2022 vehicle. CMA hired a contractor to level some concrete pavement around our complex. They worked on a 4-5 foot area where my brand new SUV was parked. The high-pressure spray showered literally millions of tiny cement pebbles and wet cement on my new vehicle. My windshield had to be replaced, paint needed to be repaired, and a piece of trim had to be replaced. Neither CMA, nor their contractor, would take responsibility and I ultimately had to file a claim through my auto insurer who sought subrogation from Precision Safe Sidewalk. All CMA (or whatever their name is) had to do was call me (and all the others who parked where dangerous work was being done) and ask us to move our vehicles because they were going to do work near vehicle.
2. THEIR SERVICE PROVIDER, BLOOMFIELD LANDSCAPING, DAMAGING VEHICLES - The landscapers CMA uses (Bloomfield Landscaping) damaged my brand new vehicle by using high-powered leaf blowers to clean debris (stones, litter, sticks, etc.) from the parking lot. The man doing the work told me "don't worry, ma'am, we just 'blow off' your car with the blower when we're done". Whaaaat?! This high pressure air sprays all the stones and debris all over the vehicle's surface. Instead of insisting their contractor use brooms to manually clean around the vehicles, CMA told me their contractor will no longer clear the parking lot where my car is parked (so they're continuing to damage other peoples' vehicles.)
3. POOR WORKMANSHIP - Recently, they contracted with a vendor to install a new security intercom in our building. The work was done so poorly it is almost laughable. It looks like a third grader did the work. They mounted the device IN FRONT Of a panel of windows and ran the conduit inside the building instead of within in walls as it should have been done (they simply had to run it where the existing intercom was). They simply took the "easy way out". Their contractor didn't even bother clean up after the install but their employee Derrick Rovira, insisted they did even AFTER I sent them photos of the poor installation and mess left behind both inside and outside our building.
4. A "MANAGEMENT COMPANY" WITHOUT SERVICE PROVIDERS - They have been promising that they were working with a named vendor to have the carpeting cleaned in our building. Just this morning, Derrick Rovira, told me he can't find A SINGLE carpet cleaning company ANYWHERE to come and clean the carpeting. I opened Yelp and made ONE phone call to a local company. The owner told me he'd be glad to come out and give a quote for the job. I then shared this with Mr. Rovira who said, "You can't expect me to know every carpet cleaner." Whaaat? Yes, that's EXACTLY what I expect since that is what you're being paid for.
5. A "MANAGEMENT COMPANY" WITHOUT SERVICE PROVIDERS had a similar problem with Mr. Rovira hiring a plumber to check the valve on the main water line in the building as my own plumber needed to shut off the water to do some work. Mr. Rovira lied and told me that PWSA had to shut off the water (not true as PWSA told me the water service to our HOA is "private" and managed by the HOA), he then couldn't find a plumber to do the work (again, whaaa? this is what your company is hired to do...manage property!) How on earth is this place still in business.
I WOULDN'T HIRE THIS BUNCH FOR ANYTHING. TheY lie, obfuscate, and stall. All the while, cashing those monthly checks (where their fees are) in a timely manner.
The owners/management are 100% aware of everything and they just let it happen, cover for the incompetence, etc.
It is an unprecedented level of ineptitude, incompetence, and flat out negligence the likes I've never seen.
Do yourself a favor and don't get involved with them.
I'm trying to post photographs of the various debacles they've created but I keep getting a message the file is too large...I'll keep trying so you can see the damage they've done and the caliber of their "work".