I was the first one of my friend group to find a property that is owned by this company. The agent…read morewe were presented with is Leah and my friend and I toured the first side of 6 bedrooms. Leah was really helpful and kind which is rare especially when you learn about how bad other property managers are in the same area as this property. Leah was really patient with us as we tried really hard to find other girls to join our house but it always fell through with some of these girls. Leah recommended the 4 bedroom side to us and even went out of her way to show that side of the house to 2 of the girls since I was really busy with a final for a class. Leah has been nothing but kind and respectful. She wasn't up our butts about paying for the deposit and she was really understanding when we had an issue with finding people. I'm glad this company took over for the property that we found instead of the prior one due to how it feels so frat like and how the property management is changing it. I highly recommend this company if you're looking for a place and heard bad things about other property management.

Extremely disappointing and unprofessional experience. We traveled from California to Pennsylvania…read morespecifically to find a home and had a very limited window to tour properties. This company confirmed our townhome showing multiple times, including the day of the appointment, only to cancel via text five hours before our scheduled tour because the property was "no longer available." There was no phone call, no meaningful explanation, and no attempt to offer another available property. Had we been notified sooner, we could have scheduled another showing instead of losing valuable time during a short relocation trip. This showed a complete lack of consideration for our time and left us with very little confidence in how this company conducts business. Based on our experience, we would not recommend them.

I can't tell you enough how amazing Steiner is. If you're looking for an amazing apartment or a…read morehome, wonderful people who truly care about you and your needs, and an amazing team of professionals in both the office and on the maintenance team, Steiner Realty is truly for you. I've lived in a Steiner apartment for four years, and it has been the best experience I've ever had. They truly go over and beyond. The maintenance team immediately fixes any issues that may arise (they take amazing care of their properties, so there aren't really any issues to begin with!), the folks in the office really take their time answering any and all questions, and they truly care about their renters. I moved cross country for the first time in my life, and the folks in the office really made the whole process easy for me. If I could live in this apartment forever, I would. They are super nice, informative, professional, hardworking, and overall outstanding. Even my introverted cats who are scared of everyone except my wife and I LOVE the maintenance team, so that says a lot. Everyone at Steiner Realty truly deserves a raise, in my opinion. I've worked as a Leasing Agent before, so I have extremely high standards- Steiner absolutely went over and beyond my standards in every aspect. The quality of my apartment is outstanding, and I have been absolutely blown away by how amazing my time has been while living here. They keep everything super clean- they even salt the sidewalks and parking lots before any storm, big or tiny. They always answer the phones immediately when you call, and they take their time with you. If someone was in my parking spot, they would have them towed immediately for me. One of my light bulbs went out, and they came and replaced ALL of my lights, and even gave me extra bulbs. They even email you after you get maintenance done to make sure you are happy with the results. They all truly go over and beyond. I could go on and on. More people need to know how amazing Steiner is, and how amazing their properties are too.

word of advice. don't co-sign a lease for anyone with these guys…read more even if the lease expires and gets renewed they will still hold you to it unless the renter has a credit score of around 650. this is probably fully illegal and never heard of such an arrangement.

I love having Jenna and miranda as management. they are always kind . if there is an issue they…read morewill listen to you and try their best to solve the issue I thank whom ever for them being here I hope they stay for a long time. fieldbrook bldg. thank you Jenna and miranda

Do not rent from Lobos Management unless you want to pay exorbitant rent with additional outrageous…read morefees for a subpar living experience. I moved to Pittsburgh from another state and rented a studio apartment sight-unseen. I based this decision on the listed rent and the location of the building. The leasing agents perform shoddy service across the board. The very first one was the most obsessed with my current credit score and didn't care if I could pay a whole year's rent in advance. (I understand now this is because the monthly expenses fluctuate due to their inability to provide upfront information on the actual cost of renting.) Where to start? I have some documentation (see photos below) of the ways in which Lobos is the worst leasing company in Pittsburgh. It's a shame because they're everywhere in the city. I can recognize their rental signs, and it pains me to realize that there might not be that much choice for folks, but please weigh your options and avoid if possible. 1. Undisclosed fees, added costs - My base rent went higher than I had anticipated mostly because of the high monthly water/sewer fee. I did not pay with a credit or debit card, but that would have cost me 2.99% fee. I unfortunately paid for a laundry card since the leasing agent with whom I signed my initial paperwork pressured me into this; turns out, the washers were cash only in my building. Lobos told me that the laundry cards for non-refundable, so I lost $35. I paid $125 for offstreet parking monthly. No one else in my building used this, so I'm not quite sure why the fee was so high. The monthly water bill fluctuated month-to-month, but the photo below shows an "average." 2. No quiet enjoyment - If you're looking for a place that allows you to rent and enjoy peace and quiet, Lobos is not it. They will announce spot checks out of the blue (called "inspections") where it feels like a college dorm R.A. looking at everything you own. The first one said that I needed to wipe down my stovetop. It was very clean already which signaled to me that you need to have your apartment spotless to the point of what most landlords expect when you move out. If you're busy or not home very often, you feel like you have drill sergeant inspecting your bunk when it's time for them to breeze through and critique. I gave my notice of nonrenewal on my lease since they were raising the rent by $30. They ask for renewals SIX MONTHS prior to the end of the lease. Lobos immediately came in to take a video of the apartment and start making showing appointments. Showing appointments were made the day before and canceled the day of occasionally. There were constant requests to show my unit with the vague request to have it ready between 10:30am - 5:30pm. 3. Lousy maintenance - Your mileage may vary, but I had a leak in my unit from the closet. I photographed it and added to the Resident Portal. You will get constant texts from Lobos asking you to report leaks because water leaks account for higher water bills! I reported this on a Sunday, and Friday morning before 9am, I got a knock on my door. Friday was my only day off from work, and I couldn't believe that they delayed coming for so long. They had all week! The carpeting on my floor was wet but had dried by the time they showed up. Upon my move-out, I did notice lumpy/bumpy parts in the wall that looked like old water damage. That's how they deal with this issue. Last thing I'll mention is that my in-wall heater/AC unit was very inefficient. During my first winter, the electric bill was crazy high and the unit would shut off before it provided any real heat. It wasn't broken, but just inefficient, I thought. The next summer, the unit would shut off before it cooled the room, and the bill was skyhigh. I actually removed the outer cover to find out that the unit HAD NEVER BEEN CLEANED. I got rid of the grime and dirt accumulated over G-d knows how long, and finally, it worked just fine. Cooler/warmer, lower bills. I have so many more issues, but these are the major ones. Others: smoke detector fell off the wall the day after Lobos installed it. I had at least one package stolen from near the mailboxes (found the empty box in the building's trash). Lobos advised me to file a police report. Mailboxes not secure; my key caused the whole row to open up. They installed cameras in the entryway and the laundry room without any announcement. Do those use facial recognition or not? Who knows. Front door of building constantly broken due to tenants slamming it. At one point, you could enter and leave without unlocking the door. I reported this and all they did was shove the hardware back into the door. It needed to be replaced at the very least, but I guess that would be too expensive. Last photos outline excruciating slow snow removal. They left the snow in place for so long it iced over and became harder to remove. You must pay to have your carpet cleaned before move-out (more $$$ out of YOUR pocket.)

DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

As a homeowner who used them for their management services, I felt that the experience overall…read morecould have been MUCH better. The first few months of my new renter in the property was fine, however, the last 4 months of the renter being in the property it got to where they were falling behind. First it started as the renter only paying partial, yet the management company kept their 10% of what was paid, I feel they shouldn't have withheld anything until FULL payment was received as they didn't do their part, which was to collect the FULL rent. If you allow pets in your property they charge the tenant a monthly fee, that isn't passed along to the owner so that's pure money for the management company. If the tenant is late on rent the management company collects and KEEPS a late fee, which should go to the owner not the management company. In your agreement with them you allow them to complete work orders up to $300, but the kicker is that they then charge you not only the amount you have approved up to but also 15% on top of the total!! And when they close the work order they don't provide you with a detailed invoice so you have no clue what you have paid for. My biggest complaint about them, above all the fees they charge the owner and how they withhold their money before everything is collected, is that the property managers who manage the properties are never in the office to answer your questions. So when you call in or email to speak to them it goes to voicemail, you get an out of office message that they will be out for 2 WEEKS, and then they never respond back to you when they are back. In my opinion just manage your property yourself or find a different company. If you're a renter go find another property to rent that isn't by this company. I have worked in property management before and should have management my own property myself.

We rented from them for 3 years. Left the apartment in better shape then we found it. Got a notice…read morethat they were deducting $550 from our security deposit. They attached a sentence that stated "remove nails screws 3m tape patch and repair as needed paint to match as needed replace burned out or missing light bulbs cleaning as needed". My property manager then refused to answer my calls or emails requesting a cost breakdown since this is a large deduction. I have yet to hear from them and it's about a week later and 20+ calls across the company and I found no one who can help me or answer any questions. Below is the disposition as well as a quick move out video, emails and text messages that show a history of poor communication.

I would give this company less than one star if I could…read more Our experience renting from them was extremely frustrating. When we moved in, the house was already dirty and had multiple damages that we documented and reported during the move-in process. Despite this, when we moved out they kept our security deposit and claimed we were responsible for those same pre-existing damages. Their reasoning was that because we did not specifically request that the issues be repaired, we became liable for them. This makes the entire move-in inspection process pointless, even though it is required in their own contract to document existing problems. Maintenance was also a major issue. Our refrigerator was not working properly from the beginning, and we were told appliances were "not their responsibility." When it finally stopped working completely, they refused to fix it promptly and we had to live out of coolers for almost two weeks. Communication was another ongoing problem. Emails and messages often went unanswered, and it was extremely difficult to get clear responses about repairs or concerns. Overall, this company was very slow to address maintenance issues, poor at communication, and ultimately kept our deposit for damages that were present before we moved in. I would strongly caution anyone considering renting from them to document everything very carefully and think twice before signing a lease.

Recently took over my lease within the last 1-2 years. Has been absolutely pleasant while have…read moretaken over to manage the property I rent. They are very responsive and friendly. The house is an older home so it has had some tweaks but they have been very helpful with the needs. I would definitely recommend them to others.

I was very fortunate to have found Jeff Stanley when I first started looking for a house in…read morePittsburgh. As my Realtor, he helped me find the right house in the right neighborhood for the right price. He was very patient as I traveled all over to look at homes over several years(almost four to be honest, I was very picky) and cautioned me about making unreasonable offers, as this was my first experience with buying a home. In short, he was always on my side working to make my house purchase as simple and successful as possible. The best part about working with Jeff was that he was always more focused on answering my questions, giving me good advice, and finding homes that met my needs than he was on closing a deal. I would recommend him to anyone.

Do not hire this company to manage your property, and think very carefully before buying into any…read morecommunity managed by RJ Community Management. Seven years ago, I would have given this company five stars and strongly recommended them. Since then, the quality of service has declined dramatically, and dealing with them has become a constant source of frustration. Based on other reviews, I would not be surprised if the owner responds by claiming they cannot identify me, but I do live in Seven Fields, PA and deal with them directly as the management company for my townhouse. Communication is consistently poor, especially from Kelly Ligon. Responses, if they come at all, take days. I currently have a work order for my deck that has gone three weeks without any action. I have sent multiple follow up emails simply asking for an update, and those inquiries have been ignored. I am not expecting special treatment or to be moved to the front of the line, but completely ignoring repeated requests for a basic status update is unacceptable. A simple acknowledgment would go a long way, and they cannot even manage that. This is not an isolated issue. A previous deck repair request went unanswered for weeks, and after submitting a second request, a repair person showed up months later in the middle of winter when no work could even be done. Another work order for exterior building lights was ignored until I followed up again, and even now it has taken months to resolve something that should have been handled in a matter of weeks. Despite paying $163 per month in HOA dues, the services provided are unreliable and poorly managed. To make matters worse, I was charged a late fee while enrolled in auto pay. When I asked for an explanation, their accountant could not provide one. Although the fee was eventually credited back, I was told the matter was closed without any real explanation. That response is unacceptable. If they cannot explain a billing error, how can residents trust them to manage finances responsibly? The dismissive and arrogant tone I received when asking reasonable questions only made the situation worse. The HOA website portal is poorly designed and adds further frustration. Even ACH payments incur a fee, which is unreasonable. When I raised this concern, it was brushed off with no willingness to address it or advocate for residents. Overall, this company is unresponsive, unaccountable, and fails to perform even the most basic responsibilities it is paid to handle. What makes this especially disappointing is that they were once a reliable and professional management company. That is no longer the case. I have escalated my concerns to the HOA board and hope they seriously consider replacing RJ Community Management. Until then, residents are left dealing with ongoing neglect and a complete lack of professionalism.

Clear the snow so we can get our cars out. Clear the walkway, pathways. Why clear the steps but not…read morea pathway to the steps? Why clear the steps to the top but not clear the way to the sidewalk?

My apartment was in an old house in the historic town of Sewickley. I knew about the condition…read morebefore moving in. The apartment was okay, but the common areas were awful. We're talking holes in flooring, loose floorboards, rickety stairs and a laundry room that wasn't cleaned in years. But i can't complain too much since I knew about it going in. My worst issues were with their property manager. He refers to his company as "we," but it's really one guy doing everything. He owns and operates 50+ properties, so I'm sure he is stressed. This comes out in his interaction with customers. He is the first landlord I've ever encountered who raises his voice at his tenants this way. He will not respond to maintenance requests. Period. No matter how large or small, it will go unanswered. The property manager claims that he tries to serve as the maintenance man. He admits there is no dedicated maintenance personnel on staff. I ended up moving out because of unsafe conditions that weren't addressed for months. Elmridge apartment are the cheapest in Sewickley for a reason. Please protect yourself!

We were new to Pittsburgh and were first time home buyers. Dawn took us to tour multiple…read moreproperties. We ultimately wanted to offer on a house that was on demand and very desirable. So we needed to make sure our offer was strong and stood out from the rest of them (the house ended up having multiple offers within 2 days of being up on zillow). Dawn was able to use her years of experience in the biz to help us construct the perfect competitive offer and we got the house! Couldn't recommend more!

I am/was a first time home buyer, and there's so much to learn! Dawn basically walked me through…read moreevery step of the process. Over the course of about a year she answered my many questions via text and email and call, usually within minutes. She didn't miss a single step of the process, and in fact was usually early with all of the minutiae involved. I felt that I was in very good hands. I just closed on my dream home (!), but there was a house before this that fell through after inspection. Due to her extensive knowledge of contracting, Dawn was able to give realistic estimates of the repairs needed, and, most importantly, she helped me make the decision to walk away from a house I had lots of hope for but would have ultimately ended up being a miserable money pit. I'm so grateful for that perspective, and also for the fact that I generally never felt any pressure to make a decision before I was ready, buy a house outside of my means, etc. etc. I'm so lucky to have worked with Dawn and would recommend her to anyone!!

DO NOT RENT FROM ARBORS MANAGEMENT!!!…read more They don't answer the phone. They don't call you back. When you have a problem, it takes too long to get things fixed. They make false claims to keep your security deposit. If you don't like being ripped off, steer clear. A very close friend rented from them for over two years. There were two maintenance issues that I'm personally aware of. One left the tenant without use of the kitchen sink for a week after management was able to be reached. It took several days for the tenant to be able to notify them of the problem. The second issue was a collapsed retaining wall that spilled out into the driveway rendering the garage inaccessible. This was never repaired prior to move out. The tenant did a walkthrough of the unit prior to turning over the keys with an Arbors representative who claimed everything looked great. The tenant received notice from Arbors that the water/sewer bill was more than 3 times any prior bill during the tenancy. (Exceeding $300. Tenants don't receive a bill. Arbors does.) The tenant was in the process of moving and not even living in the unit at the time of this supposed ridiculous consumption. The charges were deducted from the deposit paid at move-in. In addition, the tenant was charged $125 for cleaning the kitchen and the bathroom. I personally cleaned both rooms so I know this was absolutely not necessary. I'm very picky about cleanliness! Both rooms were cleaned and sanitized thoroughly. I should have taken photos. This sort of theft enrages me. Sadly the tenant has no way to prove the lack of water consumption. If I had taken photos it may have helped as far as the cleaning fee. The tenant even steam cleaned the rugs. Supposedly it's in the lease that this is a requirement. I've never heard of such a thing. Hopefully this information will caution others and prevent them from having the same experience.

This company will only ever treat you like a paycheck. They have forced me to pay a monthly fee to…read morewaive the insurance requirement despite me having insurance and providing proof of the insurance 10 seperate times. In the .01% of times they even responded to me were insanely rude and inhuman. Considering how much money they take from me, you'd think they could at least pretend to acknowledge me as a person- apparently that is asking far too much.