Be very careful using this company without talking to communities like Belmont Country Club in Ashburn. For years common areas and private yards have been well maintained and kept in beautiful condition. This past year Community Landscape Services won the service contract for the neighborhood and over just 10 months, substantially destroyed the lawns, common areas and much of the general landscaping throughout the community. Their work has been nothing short of abysmal. Since this company took over less than a year ago, the once lush, manicured common areas and fields, along with the majority of private lawns, are infiltrated with weeds, with a significant percentage of areas that were grass now little but dirt and crabgrass. In fact, in a majority of areas in the neighborhood grass has been almost entirely replaced with a variety of clover and other weeds.
As far as edging, mulching and maintaining beds (part of their contract), they seem to have no understanding of the process at all. Beds once nicely edged and mulched, now under the "care" of Community Landscape Services, are seldom if ever edged, leaving mulch to wash out into and lawns, killing any grass left. Trees and shrubs "maintained" by this company are butchered, not shaped and trimmed as they were prior to this company taking over maintenance in the community. Despite paying for their service, residents frequently must maintain their own yards and landscape at their own additional expense. Many residents now prevent this company from servicing their property, despite already paying for the service in HOA dues.
Once a showcase of beautiful landscape and lawn maintenance, Community Landscape Services, in just one year of a contract, has degraded and damaged the natural aesthetics of the neighborhood so significantly that it will likely take multiple years to repair. Public fields, median strips, and other rarely maintained landscaping outside this neighborhood look immensely better than those inside the neighborhood which were under the "care" of Community Landscape Services.
This company shows an amazing lack of concern for any sort of quality work and does not appear to have even a basic understanding of landscaping and lawn maintenance. If a resident has the fortune of ever being able to speak with a representative from the company, a nearly impossible feat as they seldom if ever take or return calls, they are told that the fault lies with the previous landscape company (again who beautifully maintained the community for more than a decade and actually responded to any issues that arose). They seem to fully abdicate any responsibility for the atrocious condition of the community landscaping, allowing conditions to continually degrade throughout the Summer and Fall. This community has spent substantially with this company only to receive bottom of the barrel quality and miserable service. This company has undone nearly 2 decades of landscape development and enhancement in the community. I most strongly recommend finding another company, any other company. If you have any questions, simply ask a resident of Belmont County Club their thoughts. read more